28
NPS
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SimCorp
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About SimCorp's Brand
SimCorp is a leading provider of investment management software solutions and services for the global financial industry. Among its major competitors, SimCorp is ranked in 4th place for NPS while Eagle Investment Systems is 1st, and Novo Nordisk is 2nd.
Brand at a Glance
92%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.6/5
Customer Service
SimCorp Ranking
- #3 / 4 of its competitors
SimCorp NPS
SimCorp's Net Promoter Score (NPS) is a 28 with 61% Promoters, 6% Passives, and 33% Detractors. Net Promoter Score tracks whether SimCorp's customers would recommend using the product based on a scale of -100 to 100.
SimCorp Overall NPS
| 61% | Promoters |
|---|---|
| 6% | Passives |
| 33% | Detractors |
SimCorp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 60 | Nov 2022 | 60 |
May 2023 33 | May 2023 | 33 |
Jul 2023 43 | Jul 2023 | 43 |
Aug 2023 25 | Aug 2023 | 25 |
Sep 2023 11 | Sep 2023 | 11 |
Oct 2023 20 | Oct 2023 | 20 |
Nov 2023 9 | Nov 2023 | 9 |
Feb 2024 7 | Feb 2024 | 7 |
Mar 2024 15 | Mar 2024 | 15 |
Jun 2024 13 | Jun 2024 | 13 |
Jan 2025 22 | Jan 2025 | 22 |
Sep 2025 28 | Sep 2025 | 28 |
How Other Brands Compare
SimCorp is ranked third for NPS among its competitors. Eagle Investment Systems and Novo Nordisk come in first and second, with SS&C Technologies coming in at #4.
SimCorp |  Novo Nordisk |  SS&C Technologies |  Eagle Investment Systems | |
| Global Ranking | #- | #909 | #- | #- |
| NPS | 28 | 38 | 21 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $122.20B | $18.30B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SimCorp NPS by Gender
SimCorp's NPS was rated -40 by Male customers on Comparably.
Male
-40
SimCorp's NPS was rated -40 by Male customers on Comparably.
20%
Promoters
20%
Passives
60%
Detractors
Female
N/A
SimCorp's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
SimCorp NPS by Usage
SimCorp's NPS was rated -34 points by customers who have used SimCorp's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
SimCorp NPS vs. Competitors
Compared to its competitors, SimCorp's NPS is rated right above SS&C Technologies, and is preceded by Murex.
| COMPANY | NPS Score | |
|---|---|---|
| Eagle Investment Systems | 100 |
| Novo Nordisk | 38 |
 | Murex | 37 |
| SimCorp | 28 |
| SS&C Technologies | 21 |
 | Alpine Data Labs | N/A |
 | Alfa Financial Software | N/A |
SimCorp Customer Loyalty
92%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
92% of SimCorp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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SimCorp Customer Loyalty Score by Gender
SimCorp's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
SimCorp Customer Loyalty Score by Usage
SimCorp's Customer Loyalty score was rated 100% by customers who have used SimCorp's products/services for Less than 1 Year.
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SimCorp Customer Loyalty Score by Industry
SimCorp's Customer Loyalty score was rated 100% by Tech industry customers.
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SimCorp Customer Loyalty vs. Competitors
Compared to its competitors, SimCorp's Customer Loyalty score is rated right above Novo Nordisk.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| SimCorp | 92% |
| Novo Nordisk | 84% |
| SS&C Technologies | 75% |
| Murex | 69% |
| Eagle Investment Systems | N/A |
| Alpine Data Labs | N/A |
| Alfa Financial Software | N/A |
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SimCorp Product Quality
3.8/5
SimCorp has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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SimCorp Product Information
SimCorp’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated SimCorp's product the highest.
- Website
- http://www.simcorp.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
SaaS
Quick Insights into SimCorp Product Quality
SimCorp's Product Quality score was rated highest by customers from the Tech industry.
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Ranked SimCorp Product Quality the Highest
SimCorp Product Quality Score by Gender
SimCorp's Product Quality score was rated 3.6 by Male customers on Comparably.
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Male
3.6/5
Female
N/A
SimCorp Product Quality Score by Usage
SimCorp's Product Quality score was rated 3.3 stars by customers who have used SimCorp's products/services for Less than 1 Year.
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SimCorp Product Quality Score by Industry
SimCorp's Product Quality score was rated 3.8 stars by Tech industry customers.
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SimCorp Product Quality vs. Competitors
Compared to its competitors, SimCorp's Product Quality score is rated right above SS&C Technologies, and is preceded by Murex.
| COMPANY | Product Quality Score | |
|---|---|---|
| Novo Nordisk | 4/5 |
| Murex | 3.9/5 |
| SimCorp | 3.8/5 |
| SS&C Technologies | 3.6/5 |
| Eagle Investment Systems | N/A |
| Alpine Data Labs | N/A |
| Alfa Financial Software | N/A |
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SimCorp Pricing
SimCorp ROI & Value For Money
3.8/5
SimCorp has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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SimCorp Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into SimCorp ROI
SimCorp's ROI score was rated highest by customers from the Tech industry.
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Ranked SimCorp ROI the Highest
SimCorp ROI Score by Gender
SimCorp's ROI score was rated 3.7 by Male customers on Comparably.
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Male
3.7/5
Female
N/A
SimCorp ROI Score by Usage
SimCorp's ROI score was rated 3.3 stars by customers who have used SimCorp's products/services for Less than 1 Year.
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SimCorp ROI Score by Industry
SimCorp's ROI score was rated 3.8 stars by Tech industry customers.
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SimCorp Pricing vs. Competitors
Compared to its competitors, SimCorp's ROI score is rated right above SS&C Technologies, and is preceded by Novo Nordisk.
| COMPANY | Pricing Score | |
|---|---|---|
| Murex | 4/5 |
| Novo Nordisk | 3.8/5 |
| SimCorp | 3.8/5 |
| SS&C Technologies | 3.6/5 |
| Eagle Investment Systems | N/A |
| Alpine Data Labs | N/A |
| Alfa Financial Software | N/A |
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SimCorp Customer Satisfaction (CSAT)
SimCorp Customer Satisfaction (CSAT) Score
86 / 100
SimCorp has an overall Customer Satisfaction score of 86 rated by its users and customers.
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Very Satisfied
29%
Satisfied
57%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into SimCorp Customer Satisfaction
SimCorp's Customer Satisfaction score was rated highest by customers from the Tech industry.
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Ranked SimCorp Customer Satisfaction the Highest
SimCorp Customer Satisfaction Score by Gender
SimCorp's Customer Satisfaction score was rated 60 by Male customers on Comparably.
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60 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 60% | |
Neither Satisfied nor Dissatisfied | 40% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
SimCorp Customer Satisfaction Score by Usage
SimCorp's Customer Satisfaction score was rated 33 points by customers who have used SimCorp's products/services for Less than 1 Year.
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SimCorp Customer Satisfaction Score by Industry
SimCorp's Customer Satisfaction score was rated 67 points by Tech industry customers.
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}SimCorp Customer Satisfaction vs. Competitors
Compared to its competitors, SimCorp's Customer Satisfaction score is rated right above Murex, and is preceded by Eagle Investment Systems.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Eagle Investment Systems | 100% |
| SimCorp | 86% |
| Murex | 83% |
| Novo Nordisk | 76% |
| SS&C Technologies | 62% |
| Alpine Data Labs | 0% |
| Alfa Financial Software | 0% |
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SimCorp Customer Service
3.6/5
SimCorp has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About SimCorp's Customer Service
Address
Weidekampsgade 16, Copenhagen, NY United States of America
Website
http://www.simcorp.com
Phone Number
45-35448800
Quick Insights into SimCorp Customer Service
SimCorp's Customer Service score was rated highest by customers from the Tech industry.
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Ranked SimCorp Customer Service the Highest
SimCorp Customer Service Score by Gender
SimCorp's Customer Service score was rated 3.5 by Male customers on Comparably.
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Male
3.5/5
Female
N/A
SimCorp Customer Service Score by Usage
SimCorp's Customer Service score was rated 3.3 stars by customers who have used SimCorp's products/services for Less than 1 Year.
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SimCorp Customer Service Score by Industry
SimCorp's Customer Service score was rated 3.8 stars by Tech industry customers.
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SimCorp Customer Service vs. Competitors
Compared to its competitors, SimCorp's Customer Service score is rated right above Eagle Investment Systems, and is preceded by SS&C Technologies.
| COMPANY | Customer Service Score | |
|---|---|---|
| Murex | 4.1/5 |
| Novo Nordisk | 3.9/5 |
| SS&C Technologies | 3.7/5 |
| SimCorp | 3.6/5 |
| Eagle Investment Systems | N/A |
| Alpine Data Labs | N/A |
| Alfa Financial Software | N/A |
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SimCorp as an Employer
3.8/5
SimCorp has a 3.8/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
SimCorp scored a 28 for Net Promoter Score and a 9 for Employee Net Promoter Score. NPS gauges how likely a customer of SimCorp would recommend the brand to a friend. ENPS measures how likely SimCorp employees would recommend working at SimCorp to a friend.
Net Promoter Score
28
NPS Score
| 61% | Promoters |
|---|---|
| 6% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
9
eNPS Score
| 45% | Promoters |
|---|---|
| 19% | Passive |
| 36% | Detractors |
