50
NPS
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Simple Habit
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About Simple Habit's Brand
The best app for daily stress relief. Among its major competitors, Simple Habit is ranked in 2nd place for NPS while Calm is 1st, and Headspace is 3rd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.8/5
Customer Service
Simple Habit Ranking
- #2 / 4 of its competitors
Simple Habit NPS
Simple Habit's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Simple Habit's customers would recommend using the product based on a scale of -100 to 100.
Simple Habit Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Simple Habit NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 0 | Nov 2020 | 0 |
Mar 2021 50 | Mar 2021 | 50 |
May 2021 33 | May 2021 | 33 |
Nov 2022 50 | Nov 2022 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Simple Habit NPS vs. Competitors
Compared to its competitors, Simple Habit's NPS is rated right above Headspace, and is preceded by Calm.
| COMPANY | NPS Score | |
|---|---|---|
 | Calm | 50 |
| Simple Habit | 50 |
 | Headspace | 41 |
 | WebMD | 15 |
Simple Habit Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Simple Habit users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Simple Habit Customer Loyalty vs. Competitors
Compared to its competitors, Simple Habit's Customer Loyalty score is rated right above Headspace.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Simple Habit | 100% |
| Headspace | 82% |
| Calm | 76% |
| WebMD | 68% |
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VS
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Simple Habit Product Quality
4/5
Simple Habit has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Simple Habit's overall Product Quality score rated by its users and customers.
Simple Habit Product Information
Simple Habit’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://simplehabit.com/
- Company Size
- 11-50 Employees
Industry
Tech
Content
Marketplaces
Mobile App
Simple Habit Product Quality vs. Competitors
Compared to its competitors, Simple Habit's Product Quality score is rated right above WebMD, and is preceded by Calm.
| COMPANY | Product Quality Score | |
|---|---|---|
| Headspace | 4.3/5 |
| Calm | 4.1/5 |
| Simple Habit | 4/5 |
| WebMD | 3.1/5 |
Unlock Simple Habit Product Quality vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Simple Habit Product Quality vs. Competitors data and gain insights into your customers today.
Simple Habit Pricing
Simple Habit ROI & Value For Money
3.5/5
Simple Habit has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Simple Habit's overall ROI score rated by its users and customers.
Simple Habit Pricing vs. Competitors
Compared to its competitors, Simple Habit's ROI score is rated right above WebMD, and is preceded by Headspace.
| COMPANY | Pricing Score | |
|---|---|---|
| Calm | 4.1/5 |
| Headspace | 3.9/5 |
| Simple Habit | 3.5/5 |
| WebMD | 3.2/5 |
Unlock Simple Habit ROI vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Simple Habit ROI vs. Competitors data and gain insights into your customers today.
Simple Habit Customer Service
3.8/5
Simple Habit has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Simple Habit's overall Customer Service score rated by its users and customers.
About Simple Habit's Customer Service
Address
500 3rd St, San Francisco, CA 94107
Website
https://simplehabit.com/
Phone Number
6128046796
Simple Habit's Social Links
Simple Habit Customer Service vs. Competitors
Compared to its competitors, Simple Habit's Customer Service score is rated right above WebMD, and is preceded by Headspace.
| COMPANY | Customer Service Score | |
|---|---|---|
| Calm | 4.1/5 |
| Headspace | 3.9/5 |
| Simple Habit | 3.8/5 |
| WebMD | 3.1/5 |
Unlock Simple Habit Customer Service vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Simple Habit Customer Service vs. Competitors data and gain insights into your customers today.
Simple Habit as an Employer
4.3/5
Simple Habit has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Simple Habit scored a 50 for Net Promoter Score and a 74 for Employee Net Promoter Score. NPS gauges how likely a customer of Simple Habit would recommend the brand to a friend. ENPS measures how likely Simple Habit employees would recommend working at Simple Habit to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
74
eNPS Score
| 87% | Promoters |
|---|---|
| 0% | Passive |
| 13% | Detractors |
