-100
NPS
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SinglePlatform
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About SinglePlatform's Brand
SinglePlatform allows businesses to manage and publish their information across search engines, mobile apps and local review sites. Among its major competitors, SinglePlatform is ranked in 5th place for NPS while MyTime is 1st, and Yext is 2nd.
SinglePlatform Ranking
- #3 / 4 of its competitors
SinglePlatform NPS
SinglePlatform's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether SinglePlatform's customers would recommend using the product based on a scale of -100 to 100.
SinglePlatform Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
SinglePlatform NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2020 -100 | Dec 2020 | -100 |
How Other Brands Compare
SinglePlatform is ranked third for NPS among its competitors. Yext and NextRoll come in first and second, with iClick Interactive coming in at #4.
SinglePlatform |  Yext |  NextRoll |  iClick Interactive | |
| Global Ranking | #- | #634 | #- | #- |
| NPS | -100 | 36 | 5 | - |
| Valuation Updated every 24 hours for public companies | - | $1.85B | $1.55B | $1.03B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SinglePlatform NPS vs. Competitors
Compared to its competitors, SinglePlatform's NPS is rated right below RefreshingMenus.
| COMPANY | NPS Score | |
|---|---|---|
 | MyTime | 68 |
| Yext | 36 |
| NextRoll | 5 |
 | Nativo | 0 |
 | Pingup | N/A |
 | RefreshingMenus | N/A |
| SinglePlatform | -100 |
SinglePlatform as an Employer
3.1/5
SinglePlatform has a 3.1/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
SinglePlatform scored a -100 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of SinglePlatform would recommend the brand to a friend. ENPS measures how likely SinglePlatform employees would recommend working at SinglePlatform to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 33% | Promoters |
|---|---|
| 67% | Passive |
| 0% | Detractors |
