Snagajob NPS & Customer Reviews | Comparably
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About Snagajob's Brand

Snagajob is America's #1 spot for hourly work, connecting hourly workers and those than employ them since 2000 Among its major competitors, Snagajob is ranked in 5th place for NPS while Job.com, Inc. is 1st, and Harvey Nash Group is 2nd.

Snagajob Ranking

Snagajob NPS

Snagajob's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Snagajob's customers would recommend using the product based on a scale of -100 to 100.

Snagajob Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
Snagajob Overall NPS

Snagajob NPS Trend

-100
-50
0
50
100
Sep 2022
0
Sep 20220

How Other Brands Compare

Snagajob is ranked #4 for NPS among its competitors. Job.com, Inc. and Harvey Nash Group come in first and second, with ZipRecruiter coming in at third.

Snagajob's Logo
Snagajob
ZipRecruiter's Logo
ZipRecruiter
Job.com, Inc. Logo
Job.com, Inc.
Harvey Nash Group's Logo
Harvey Nash Group
Global Ranking#-#526#-#-
NPS0510034
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies-$950.00M--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Snagajob NPS vs. Competitors

Compared to its competitors, Snagajob's NPS is rated right above Jobalign, and is preceded by Ladders.

Snagajob as an Employer

2.6/5

Snagajob has a 2.6/5 stars for its overall company culture rated by their employees

  Snagajob CEO
top
40%
CEO of Snagajob

In the Top 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Snagajob scored a 0 for Net Promoter Score and a -15 for Employee Net Promoter Score. NPS gauges how likely a customer of Snagajob would recommend the brand to a friend. ENPS measures how likely Snagajob employees would recommend working at Snagajob to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

-15
eNPS Score
14%Promoters
57%Passive
29%Detractors

Global Ranking Snapshot

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4
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6
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7
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