Sonae NPS & Customer Reviews | Comparably
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About Sonae's Brand

Among its major competitors, Sonae is ranked in 5th place for NPS while Lend Lease is 1st, and BlackRock is 2nd.

Sonae Ranking

Sonae NPS

Sonae's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Sonae's customers would recommend using the product based on a scale of -100 to 100.

Sonae Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Sonae Overall NPS

Sonae NPS Trend

-100
-50
0
50
100
Mar 2023
-100
Mar 2023-100

How Other Brands Compare

Sonae is ranked #4 for NPS among its competitors. Lend Lease and BlackRock come in first and second, with State Street coming in at third.

Sonae's Logo
Sonae
BlackRock's Logo
BlackRock
State Street's Logo
State Street
Lend Lease's Logo
Lend Lease
Global Ranking#-#602#-#-
NPS-10010618
Valuation Updated every 24 hours for public companies-$108.30B$25.38B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Sonae NPS vs. Competitors

Compared to its competitors, Sonae's NPS is rated right below Portugal Telecom.

Consumer vs. Employees

Sonae scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Sonae would recommend the brand to a friend. ENPS measures how likely Sonae employees would recommend working at Sonae to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

Global Ranking Snapshot

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