-100
NPS
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teamBlind
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About teamBlind's Brand
Teamblind builds exclusive professional communities with an anonymous backdrop, promoting authentic conversations in the workplace. Among its major competitors, teamBlind is ranked in 4th place for NPS while LinkedIn is 1st, and reddit is 2nd.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
3.5/5
Customer Service
teamBlind Ranking
- #4 / 4 of its competitors
teamBlind NPS
teamBlind's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether teamBlind's customers would recommend using the product based on a scale of -100 to 100.
teamBlind Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
teamBlind NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
Nov 2022 -100 | Nov 2022 | -100 |
How Other Brands Compare
teamBlind is ranked #4 for NPS among its competitors. LinkedIn and reddit come in first and second, with Glassdoor coming in at third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
teamBlind Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of teamBlind users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
teamBlind Customer Loyalty vs. Competitors
Compared to its competitors, teamBlind's Customer Loyalty score is rated right above LinkedIn.
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VS
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teamBlind Product Quality
2.5/5
teamBlind has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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teamBlind Product Information
teamBlind’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- https://www.teamblind.com/
- Company Size
- 51-200 Employees
Industry
Tech
Mobile App
Social
teamBlind Product Quality vs. Competitors
Compared to its competitors, teamBlind's Product Quality score is rated right below Glassdoor.
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VS
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teamBlind Pricing
teamBlind ROI & Value For Money
2.5/5
teamBlind has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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teamBlind Pricing vs. Competitors
Compared to its competitors, teamBlind's ROI score is rated right below Glassdoor.
Unlock teamBlind ROI vs. Competitors Data
VS
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teamBlind Customer Satisfaction (CSAT)
teamBlind Customer Satisfaction (CSAT) Score
100 / 100
teamBlind has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
teamBlind Customer Satisfaction vs. Competitors
Compared to its competitors, teamBlind's Customer Satisfaction score is rated right above LinkedIn.
Unlock teamBlind Customer Satisfaction vs. Competitors Data
VS
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teamBlind Customer Service
3.5/5
teamBlind has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About teamBlind's Customer Service
Address
San Francisco, CA 94103
Website
https://www.teamblind.com/
Phone Number
0123456789
teamBlind Customer Service vs. Competitors
Compared to its competitors, teamBlind's Customer Service score is rated right above reddit, and is preceded by LinkedIn.
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Consumer vs. Employees
teamBlind scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of teamBlind would recommend the brand to a friend. ENPS measures how likely teamBlind employees would recommend working at teamBlind to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
