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NPS
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TechnipFMC
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About TechnipFMC's Brand
Among its major competitors, TechnipFMC is ranked in 3rd place for NPS while Baker Hughes is 1st, and Gardner Denver is 2nd.Their current market cap is $6.59B
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
TechnipFMC Ranking
- #3 / 4 of its competitors
TechnipFMC NPS
TechnipFMC's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether TechnipFMC's customers would recommend using the product based on a scale of -100 to 100.
TechnipFMC Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
TechnipFMC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2024 -100 | May 2024 | -100 |
May 2025 0 | May 2025 | 0 |
How Other Brands Compare
TechnipFMC is ranked third for NPS among its competitors. Baker Hughes and Gardner Denver come in first and second, with Oceaneering International coming in at #4. Among those competitors, it is the third most valued company behind Baker Hughes.
TechnipFMC |  Baker Hughes |  Gardner Denver |  Oceaneering International | |
| Global Ranking | #- | #669 | #- | #- |
| NPS | 0 | 20 | 18 | -5 |
| Valuation Updated every 24 hours for public companies | $6.59B | $22.67B | $6.73B | $1.14B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TechnipFMC NPS vs. Competitors
Compared to its competitors, TechnipFMC's NPS is rated right above Oceaneering International, and is preceded by Gardner Denver.
| COMPANY | NPS Score | |
|---|---|---|
| Baker Hughes | 20 |
| Gardner Denver | 18 |
| TechnipFMC | 0 |
| Oceaneering International | -5 |
TechnipFMC Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of TechnipFMC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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TechnipFMC Customer Loyalty vs. Competitors
Compared to its competitors, TechnipFMC's Customer Loyalty score is rated right above Baker Hughes.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| TechnipFMC | 100% |
| Baker Hughes | 78% |
| Oceaneering International | 76% |
| Gardner Denver | 63% |
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TechnipFMC Product Quality
4/5
TechnipFMC has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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TechnipFMC Product Information
TechnipFMC’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.technipfmc.com
TechnipFMC Product Quality vs. Competitors
Compared to its competitors, TechnipFMC's Product Quality score is rated right above Gardner Denver.
| COMPANY | Product Quality Score | |
|---|---|---|
| TechnipFMC | 4/5 |
| Gardner Denver | 3.9/5 |
| Baker Hughes | 3.8/5 |
| Oceaneering International | 3.6/5 |
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TechnipFMC Pricing
TechnipFMC ROI & Value For Money
4/5
TechnipFMC has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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TechnipFMC Pricing vs. Competitors
Compared to its competitors, TechnipFMC's ROI score is rated right above Gardner Denver.
| COMPANY | Pricing Score | |
|---|---|---|
| TechnipFMC | 4/5 |
| Gardner Denver | 3.7/5 |
| Baker Hughes | 3.7/5 |
| Oceaneering International | 3.4/5 |
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TechnipFMC Customer Satisfaction (CSAT)
TechnipFMC Customer Satisfaction (CSAT) Score
50 / 100
TechnipFMC has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TechnipFMC Customer Satisfaction vs. Competitors
Compared to its competitors, TechnipFMC's Customer Satisfaction score is rated right below Gardner Denver.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Oceaneering International | 82% |
| Baker Hughes | 74% |
| Gardner Denver | 64% |
| TechnipFMC | 50% |
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TechnipFMC Customer Service
4/5
TechnipFMC has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About TechnipFMC's Customer Service
Website
http://www.technipfmc.com
TechnipFMC Customer Service vs. Competitors
Compared to its competitors, TechnipFMC's Customer Service score is rated right above Baker Hughes.
| COMPANY | Customer Service Score | |
|---|---|---|
| TechnipFMC | 4/5 |
| Baker Hughes | 3.7/5 |
| Oceaneering International | 3.5/5 |
| Gardner Denver | 3.3/5 |
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TechnipFMC as an Employer
2.7/5
TechnipFMC has a 2.7/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
TechnipFMC scored a 0 for Net Promoter Score and a -43 for Employee Net Promoter Score. NPS gauges how likely a customer of TechnipFMC would recommend the brand to a friend. ENPS measures how likely TechnipFMC employees would recommend working at TechnipFMC to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-43
eNPS Score
| 7% | Promoters |
|---|---|
| 43% | Passive |
| 50% | Detractors |
