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NPS
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Tecumseh Products
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About Tecumseh Products' Brand
Tecumseh Products Company is an independent, global manufacturer of hermetically sealed compressors. Among its major competitors, Tecumseh Products is ranked in 2nd place for NPS while Koch Industries is 1st, and Briggs & Stratton Corporation is 3rd.
Brand at a Glance
55%
Customer Loyalty
3.4/5
Product Quality
3.2/5
Pricing
3/5
Customer Service
Tecumseh Products Ranking
- #2 / 4 of its competitors
Tecumseh Products NPS
Tecumseh Products's Net Promoter Score (NPS) is a 0 with 33% Promoters, 34% Passives, and 33% Detractors. Net Promoter Score tracks whether Tecumseh Products's customers would recommend using the product based on a scale of -100 to 100.
Tecumseh Products Overall NPS
| 33% | Promoters |
|---|---|
| 34% | Passives |
| 33% | Detractors |
Tecumseh Products NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 50 | Oct 2022 | 50 |
Jun 2025 0 | Jun 2025 | 0 |
How Other Brands Compare
Tecumseh Products is ranked second for NPS among its competitors. Koch Industries and Briggs & Stratton Corporation come in first and third, with MTD Products coming in at #4.
Tecumseh Products |  Koch Industries |  MTD Products |  Briggs & Stratton Corporation | |
| Global Ranking | #- | #654 | #- | #- |
| NPS | 0 | 42 | -58 | -57 |
| Valuation Updated every 24 hours for public companies | - | - | $27.41B | $32.98M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tecumseh Products NPS vs. Competitors
Compared to its competitors, Tecumseh Products's NPS is rated right above CF, and is preceded by Koch Industries.
| COMPANY | NPS Score | |
|---|---|---|
| Koch Industries | 42 |
| Tecumseh Products | 0 |
 | CF | N/A |
| Briggs & Stratton Corporation | -57 |
| MTD Products | -58 |
Tecumseh Products Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Tecumseh Products users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Tecumseh Products Customer Loyalty vs. Competitors
Compared to its competitors, Tecumseh Products's Customer Loyalty score is rated right above MTD Products, and is preceded by Briggs & Stratton Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Koch Industries | 85% |
| Briggs & Stratton Corporation | 65% |
| Tecumseh Products | 55% |
| MTD Products | 52% |
| CF | N/A |
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Tecumseh Products Product Quality
3.4/5
Tecumseh Products has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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Tecumseh Products Product Information
Tecumseh Products’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://www.tecumseh.com/en
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Hardware and Devices
Tecumseh Products Product Quality vs. Competitors
Compared to its competitors, Tecumseh Products's Product Quality score is rated right above Briggs & Stratton Corporation, and is preceded by Koch Industries.
| COMPANY | Product Quality Score | |
|---|---|---|
| Koch Industries | 4.2/5 |
| Tecumseh Products | 3.4/5 |
| Briggs & Stratton Corporation | 2.2/5 |
| MTD Products | 1.7/5 |
| CF | N/A |
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Tecumseh Products Pricing
Tecumseh Products ROI & Value For Money
3.2/5
Tecumseh Products has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Tecumseh Products Pricing vs. Competitors
Compared to its competitors, Tecumseh Products's ROI score is rated right above Briggs & Stratton Corporation, and is preceded by Koch Industries.
| COMPANY | Pricing Score | |
|---|---|---|
| Koch Industries | 4.1/5 |
| Tecumseh Products | 3.2/5 |
| Briggs & Stratton Corporation | 2.3/5 |
| MTD Products | 1.9/5 |
| CF | N/A |
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Tecumseh Products Customer Satisfaction (CSAT)
Tecumseh Products Customer Satisfaction (CSAT) Score
67 / 100
Tecumseh Products has an overall Customer Satisfaction score of 67 rated by its users and customers.
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Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tecumseh Products Customer Satisfaction vs. Competitors
Compared to its competitors, Tecumseh Products's Customer Satisfaction score is rated right above Briggs & Stratton Corporation, and is preceded by Koch Industries.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Koch Industries | 79% |
| Tecumseh Products | 67% |
| Briggs & Stratton Corporation | 27% |
| MTD Products | 25% |
| CF | 0% |
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Tecumseh Products Customer Service
3/5
Tecumseh Products has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About Tecumseh Products's Customer Service
Address
5683 Hines Drive, Ann Arbor, MI
Website
http://www.tecumseh.com/en
Phone Number
734-585-9500
Tecumseh Products Customer Service vs. Competitors
Compared to its competitors, Tecumseh Products's Customer Service score is rated right above Briggs & Stratton Corporation, and is preceded by Koch Industries.
| COMPANY | Customer Service Score | |
|---|---|---|
| Koch Industries | 4.2/5 |
| Tecumseh Products | 3/5 |
| Briggs & Stratton Corporation | 2.1/5 |
| MTD Products | 1.5/5 |
| CF | N/A |
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Tecumseh Products as an Employer
3.2/5
Tecumseh Products has a 3.2/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Tecumseh Products scored a 0 for Net Promoter Score and a -60 for Employee Net Promoter Score. NPS gauges how likely a customer of Tecumseh Products would recommend the brand to a friend. ENPS measures how likely Tecumseh Products employees would recommend working at Tecumseh Products to a friend.
Net Promoter Score
0
NPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
-60
eNPS Score
| 0% | Promoters |
|---|---|
| 40% | Passive |
| 60% | Detractors |
