100
NPS
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The Oak
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About The Oak's Brand
The Smart Financial Assistant Among its major competitors, The Oak is ranked in 1st place for NPS while Trunk Club is 2nd, and Bonobos is 3rd.
The Oak Ranking
- #1 / 4 of its competitors
The Oak NPS
The Oak's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether The Oak's customers would recommend using the product based on a scale of -100 to 100.
The Oak Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
The Oak NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
How Other Brands Compare
The Oak is ranked first for NPS among its competitors. Trunk Club and Bonobos come in second and third, with Club Monaco coming in at #4.
The Oak |  Bonobos |  Club Monaco |  Trunk Club | |
| Global Ranking | #- | #451 | #- | #- |
| NPS | 100 | -9 | -13 | 56 |
| Valuation Updated every 24 hours for public companies | - | - | $8.23B | $5.97B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Oak NPS vs. Competitors
Compared to its competitors, The Oak's NPS is rated right above Trunk Club.
| COMPANY | NPS Score | |
|---|---|---|
| The Oak | 100 |
| Trunk Club | 56 |
| Bonobos | -9 |
| Club Monaco | -13 |
The Oak as an Employer
2.8/5
The Oak has a 2.8/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
The Oak scored a 100 for Net Promoter Score and a 11 for Employee Net Promoter Score. NPS gauges how likely a customer of The Oak would recommend the brand to a friend. ENPS measures how likely The Oak employees would recommend working at The Oak to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
11
eNPS Score
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
