-100
NPS
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TraceLink
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About TraceLink's Brand
TraceLink provides cloud computing and supply network process solutions for companies. Among its major competitors, TraceLink is ranked in 4th place for NPS while Veeva Systems is 1st, and E2open is 2nd.Their current valuation is $750.00M
TraceLink CMO
TraceLink Ranking
- #3 / 4 of its competitors
TraceLink NPS
TraceLink's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether TraceLink's customers would recommend using the product based on a scale of -100 to 100.
TraceLink Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
TraceLink NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 -100 | Feb 2023 | -100 |
How Other Brands Compare
TraceLink is ranked third for NPS among its competitors. Veeva Systems and E2open come in first and second, with rfXcel coming in at #4. Among those competitors, it is the third most valued company behind Veeva Systems.
TraceLink |  Veeva Systems |  E2open |  rfXcel | |
| Global Ranking | #- | #886 | #- | #- |
| NPS | -100 | 31 | 9 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $750.00M | $27.28B | $7.89B | $90.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TraceLink NPS vs. Competitors
Compared to its competitors, TraceLink's NPS is rated right below SAP Ariba.
| COMPANY | NPS Score | |
|---|---|---|
| Veeva Systems | 31 |
| E2open | 9 |
| rfXcel | N/A |
 | SAP Ariba | -15 |
| TraceLink | -100 |
TraceLink as an Employer
4.7/5
TraceLink has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
TraceLink scored a -100 for Net Promoter Score and a 60 for Employee Net Promoter Score. NPS gauges how likely a customer of TraceLink would recommend the brand to a friend. ENPS measures how likely TraceLink employees would recommend working at TraceLink to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
60
eNPS Score
| 66% | Promoters |
|---|---|
| 28% | Passive |
| 6% | Detractors |
