-100
NPS
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Transcend Information
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About Transcend Information's Brand
Transcend Information, Inc. was founded in 1988 and is headquartered in the high-tech heart of Taipei, Taiwan. Among its major competitors, Transcend Information is ranked in 4th place for NPS while Kingston is 1st, and SanDisk is 2nd.
Transcend Information Ranking
- #4 / 4 of its competitors
Transcend Information NPS
Transcend Information's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Transcend Information's customers would recommend using the product based on a scale of -100 to 100.
Transcend Information Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Transcend Information NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 -100 | Jul 2024 | -100 |
How Other Brands Compare
Transcend Information is ranked #4 for NPS among its competitors. Kingston and SanDisk come in first and second, with Seagate Technology coming in at third.
Transcend Information |  Seagate Technology |  SanDisk |  Kingston | |
| Global Ranking | #- | #475 | #- | #- |
| NPS | -100 | -1 | 20 | 39 |
| Valuation Updated every 24 hours for public companies | - | $17.31B | $21.85B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Transcend Information NPS vs. Competitors
Compared to its competitors, Transcend Information's NPS is rated right below Seagate Technology.
| COMPANY | NPS Score | |
|---|---|---|
| Kingston | 39 |
| SanDisk | 20 |
| Seagate Technology | -1 |
| Transcend Information | -100 |
Transcend Information as an Employer
3.4/5
Transcend Information has a 3.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Transcend Information scored a -100 for Net Promoter Score and a 40 for Employee Net Promoter Score. NPS gauges how likely a customer of Transcend Information would recommend the brand to a friend. ENPS measures how likely Transcend Information employees would recommend working at Transcend Information to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
40
eNPS Score
| 40% | Promoters |
|---|---|
| 60% | Passive |
| 0% | Detractors |
