18
NPS
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Treyarch
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About Treyarch's Brand
Treyarch is a game development studio that creates games for various platforms. Among its major competitors, Treyarch is ranked in 1st place for NPS while Activision is 2nd, and Activision Blizzard is 3rd.Their current valuation is $77.90B
Brand at a Glance
83%
Customer Loyalty
3.5/5
Product Quality
3.2/5
Pricing
3.1/5
Customer Service
Treyarch Ranking
- #1 / 4 of its competitors
Treyarch NPS
Treyarch's Net Promoter Score (NPS) is a 18 with 50% Promoters, 18% Passives, and 32% Detractors. Net Promoter Score tracks whether Treyarch's customers would recommend using the product based on a scale of -100 to 100.
Treyarch Overall NPS
| 50% | Promoters |
|---|---|
| 18% | Passives |
| 32% | Detractors |
Treyarch NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2024 29 | Sep 2024 | 29 |
Oct 2024 27 | Oct 2024 | 27 |
Nov 2024 24 | Nov 2024 | 24 |
Dec 2024 21 | Dec 2024 | 21 |
Jan 2025 20 | Jan 2025 | 20 |
Feb 2025 17 | Feb 2025 | 17 |
Jun 2025 17 | Jun 2025 | 17 |
Jul 2025 19 | Jul 2025 | 19 |
Aug 2025 19 | Aug 2025 | 19 |
Oct 2025 18 | Oct 2025 | 18 |
Nov 2025 18 | Nov 2025 | 18 |
Dec 2025 18 | Dec 2025 | 18 |
How Other Brands Compare
Treyarch is ranked first for NPS among its competitors. Activision and Activision Blizzard come in second and third, with Infinity Ward coming in at #4. Among those competitors, it is the most valued company.
Treyarch |  Activision |  Activision Blizzard |  Infinity Ward | |
| Global Ranking | #- | #157 | #527 | #- |
| NPS | 18 | -7 | -13 | -41 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $77.90B | $74.02B | $74.97B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Treyarch NPS by Gender
Treyarch's NPS was rated -7 by Male customers on Comparably.
Male
-7
Treyarch's NPS was rated -7 by Male customers on Comparably.
45%
Promoters
3%
Passives
52%
Detractors
Female
N/A
Treyarch's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Treyarch NPS by Ethnicity
Treyarch's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -8 | Caucasian | -8 |
African American/Black -100 | African American/Black | -100 |
Other -20 | Other | -20 |
Treyarch NPS by Age
Treyarch's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Treyarch NPS by Usage
Treyarch's NPS was rated the highest by customers who have used Treyarch's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -50 | 2 to 5 Years | -50 |
5 to 10 Years 28 | 5 to 10 Years | 28 |
Over 10 Years -20 | Over 10 Years | -20 |
Treyarch NPS vs. Competitors
Compared to its competitors, Treyarch's NPS is rated right above Activision.
| COMPANY | NPS Score | |
|---|---|---|
| Treyarch | 18 |
| Activision | -7 |
| Activision Blizzard | -13 |
| Infinity Ward | -41 |
Treyarch Customer Reviews
Out of the 3 Treyarch customer reviews 2 were positive and 1 was constructive. Treyarch customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Treyarch Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Treyarch users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Treyarch Customer Loyalty Score by Gender
Treyarch's Customer Loyalty score was rated 88 by Male customers on Comparably.
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Male
88%
Yes
Female
N/A
Yes
Treyarch Customer Loyalty Score by Ethnicity
Treyarch's Customer Loyalty score was rated the highest by Other customers, and the lowest by African American/Black customers.
% who answered "Yes"
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85
out of 100
Caucasian
64
out of 100
African American/Black
100
out of 100
Other
Treyarch Customer Loyalty Score by Age
Treyarch's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 86% | 18-25 | 86% |
26-30 70% | 26-30 | 70% |
41-45 82% | 41-45 | 82% |
Treyarch Customer Loyalty Score by Usage
Treyarch's Customer Loyalty score was rated the highest by customers who have used Treyarch's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Treyarch Customer Loyalty Score by Industry
Treyarch's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
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Treyarch Customer Loyalty vs. Competitors
Compared to its competitors, Treyarch's Customer Loyalty score is rated right above Infinity Ward, and is preceded by Activision.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Activision | 85% |
| Treyarch | 83% |
| Infinity Ward | 77% |
| Activision Blizzard | 70% |
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Treyarch Product Quality
3.5/5
Treyarch has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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Treyarch Product Information
Treyarch’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated Treyarch's product the highest. Reviewers from the Aerospace and Aviation industry rated Treyarch the lowest at 1.5.
- Website
- http://www.treyarch.com/
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Gaming
Hardware and Devices
Quick Insights into Treyarch Product Quality
Treyarch's Product Quality score was rated highest by customers from the Construction industry, and rated lowest by African American/Black customers.
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Ranked Treyarch Product Quality the Highest
Ranked Treyarch Product Quality the Lowest
Treyarch Product Quality Score by Gender
Treyarch's Product Quality score was rated 2.7 by Male customers on Comparably.
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Male
2.7/5
Female
N/A
Treyarch Product Quality Score by Ethnicity
Treyarch's Product Quality score was rated the highest by Other customers, and the lowest by African American/Black customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 3.4 | Other | 3.4 |
Treyarch Product Quality Score by Age
Treyarch's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
26-30 1.5 | 26-30 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
Treyarch Product Quality Score by Usage
Treyarch's Product Quality score was rated the highest by customers who have used Treyarch's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Treyarch Product Quality Score by Industry
Treyarch's Product Quality score was rated the highest by Construction industry customers, and the lowest by Aerospace and Aviation industry customers.
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Treyarch Product Quality vs. Competitors
Compared to its competitors, Treyarch's Product Quality score is rated right above Activision.
| COMPANY | Product Quality Score | |
|---|---|---|
| Treyarch | 3.5/5 |
| Activision | 3.2/5 |
| Activision Blizzard | 3/5 |
| Infinity Ward | 2.3/5 |
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Treyarch Pricing
Treyarch ROI & Value For Money
3.2/5
Treyarch has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Treyarch Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Construction industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Treyarch.
Quick Insights into Treyarch ROI
Treyarch's ROI score was rated highest by customers ages 18-25, and rated lowest by African American/Black customers.
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Ranked Treyarch ROI the Highest
Ranked Treyarch ROI the Lowest
Treyarch ROI Score by Gender
Treyarch's ROI score was rated 2.6 by Male customers on Comparably.
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Male
2.6/5
Female
N/A
Treyarch ROI Score by Ethnicity
Treyarch's ROI score was rated the highest by Other customers, and the lowest by African American/Black customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.4 | Caucasian | 2.4 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 3.1 | Other | 3.1 |
Treyarch ROI Score by Age
Treyarch's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
26-30 2 | 26-30 | 2 |
41-45 1.5 | 41-45 | 1.5 |
Treyarch ROI Score by Usage
Treyarch's ROI score was rated the highest by customers who have used Treyarch's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Treyarch ROI Score by Industry
Treyarch's ROI score was rated the highest by Construction industry customers, and the lowest by Aerospace and Aviation industry customers.
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Treyarch Pricing vs. Competitors
Compared to its competitors, Treyarch's ROI score is rated right above Activision Blizzard.
| COMPANY | Pricing Score | |
|---|---|---|
| Treyarch | 3.2/5 |
| Activision Blizzard | 2.8/5 |
| Activision | 2.8/5 |
| Infinity Ward | 2.2/5 |
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Treyarch Customer Satisfaction (CSAT)
Treyarch Customer Satisfaction (CSAT) Score
61 / 100
Treyarch has an overall Customer Satisfaction score of 61 rated by its users and customers.
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Very Satisfied
40%
Satisfied
21%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
1%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Treyarch Customer Satisfaction
Treyarch's Customer Satisfaction score was rated highest by customers from the Construction industry, and rated lowest by African American/Black customers.
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Ranked Treyarch Customer Satisfaction the Highest
Ranked Treyarch Customer Satisfaction the Lowest
Treyarch Customer Satisfaction Score by Gender
Treyarch's Customer Satisfaction score was rated 36 by Male customers on Comparably.
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36 / 100
MaleVery Satisfied | 28% | |
|---|---|---|
Satisfied | 8% | |
Neither Satisfied nor Dissatisfied | 16% | |
Dissatisfied | 0% | |
Very Dissatisfied | 48% |
Treyarch Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Treyarch's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
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33 / 100
Very Satisfied
25%
Satisfied
8%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
50%
CSAT according to African American/Black
Treyarch's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
80%
CSAT according to Other
Treyarch's Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.
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60 / 100
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
Treyarch Customer Satisfaction Score by Age
Treyarch's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 46% | |||||||||||||||
| 26-30 | 0% | |||||||||||||||
| 41-45 | 20% |
Treyarch Customer Satisfaction Score by Usage
Treyarch's Customer Satisfaction score was rated the highest by customers who have used Treyarch's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Treyarch Customer Satisfaction Score by Industry
Treyarch's Customer Satisfaction score was rated the highest by Construction industry customers, and the lowest by Aerospace and Aviation industry customers.
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}Treyarch Customer Satisfaction vs. Competitors
Compared to its competitors, Treyarch's Customer Satisfaction score is rated right above Activision Blizzard.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Treyarch | 61% |
| Activision Blizzard | 47% |
| Infinity Ward | 35% |
| Activision | 30% |
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Treyarch Customer Service
3.1/5
Treyarch has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About Treyarch's Customer Service
Address
Santa Monica, CA
Website
http://www.treyarch.com/
Phone Number
310-581-4700
Quick Insights into Treyarch Customer Service
Treyarch's Customer Service score was rated highest by Other customers, and rated lowest by African American/Black customers.
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Ranked Treyarch Customer Service the Highest
Ranked Treyarch Customer Service the Lowest
Treyarch Customer Service Score by Gender
Treyarch's Customer Service score was rated 2.5 by Male customers on Comparably.
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Male
2.5/5
Female
N/A
Treyarch Customer Service Score by Ethnicity
Treyarch's Customer Service score was rated the highest by Other customers, and the lowest by African American/Black customers.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 3.3 | Other | 3.3 |
Treyarch Customer Service Score by Age
Treyarch's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 1.5 | 26-30 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
Treyarch Customer Service Score by Usage
Treyarch's Customer Service score was rated the highest by customers who have used Treyarch's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Treyarch Customer Service Score by Industry
Treyarch's Customer Service score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Treyarch Customer Service vs. Competitors
Compared to its competitors, Treyarch's Customer Service score is rated right above Activision.
| COMPANY | Customer Service Score | |
|---|---|---|
| Treyarch | 3.1/5 |
| Activision | 2.7/5 |
| Activision Blizzard | 2.7/5 |
| Infinity Ward | 2.2/5 |
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Consumer vs. Employees
Treyarch scored a 18 for Net Promoter Score and a -5 for Employee Net Promoter Score. NPS gauges how likely a customer of Treyarch would recommend the brand to a friend. ENPS measures how likely Treyarch employees would recommend working at Treyarch to a friend.
Net Promoter Score
18
NPS Score
| 50% | Promoters |
|---|---|
| 18% | Passive |
| 32% | Detractors |
Employee Net Promoter Score
-5
eNPS Score
| 45% | Promoters |
|---|---|
| 5% | Passive |
| 50% | Detractors |
