-100
NPS
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Tutor Perini
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About Tutor Perini's Brand
"General contracting, construction management and design-build services to private clients and public agencies worldwide." Among its major competitors, Tutor Perini is ranked in 5th place for NPS while Kiewit Corporation is 1st, and Skanska is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Tutor Perini Ranking
- #4 / 4 of its competitors
Tutor Perini NPS
Tutor Perini's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Tutor Perini's customers would recommend using the product based on a scale of -100 to 100.
Tutor Perini Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Tutor Perini NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 -100 | Nov 2022 | -100 |
How Other Brands Compare
Tutor Perini is ranked #4 for NPS among its competitors. Kiewit Corporation and Skanska come in first and second, with Granite Construction coming in at third.
Tutor Perini |  Kiewit Corporation |  Granite Construction |  Skanska | |
| Global Ranking | #- | #783 | #- | #- |
| NPS | -100 | 40 | 19 | 28 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | - | $1.74B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tutor Perini NPS vs. Competitors
Compared to its competitors, Tutor Perini's NPS is rated right below Gilbane Building Company.
| COMPANY | NPS Score | |
|---|---|---|
| Kiewit Corporation | 40 |
| Skanska | 28 |
| Granite Construction | 19 |
 | Gilbane Building Company | 12 |
| Tutor Perini | -100 |
Tutor Perini Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Tutor Perini users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tutor Perini Customer Loyalty vs. Competitors
Compared to its competitors, Tutor Perini's Customer Loyalty score is rated right below Granite Construction.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Kiewit Corporation | 80% |
| Gilbane Building Company | 75% |
| Skanska | 69% |
| Granite Construction | 65% |
| Tutor Perini | 10% |
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Tutor Perini Product Quality
1.5/5
Tutor Perini has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tutor Perini's overall Product Quality score rated by its users and customers.
Tutor Perini Product Information
Tutor Perini’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.perini.com
- Company Size
- 1-10 Employees
Industry
Real Estate
Tech
Tutor Perini Product Quality vs. Competitors
Compared to its competitors, Tutor Perini's Product Quality score is rated right below Granite Construction.
| COMPANY | Product Quality Score | |
|---|---|---|
| Kiewit Corporation | 4/5 |
| Skanska | 3.6/5 |
| Gilbane Building Company | 3.6/5 |
| Granite Construction | 3/5 |
| Tutor Perini | 1.5/5 |
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Tutor Perini Pricing
Tutor Perini ROI & Value For Money
1.5/5
Tutor Perini has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Tutor Perini Pricing vs. Competitors
Compared to its competitors, Tutor Perini's ROI score is rated right below Gilbane Building Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Kiewit Corporation | 4.1/5 |
| Skanska | 3.7/5 |
| Granite Construction | 3.2/5 |
| Gilbane Building Company | 3.2/5 |
| Tutor Perini | 1.5/5 |
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Tutor Perini Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tutor Perini Customer Satisfaction vs. Competitors
Compared to its competitors, Tutor Perini's Customer Satisfaction score is rated right below Gilbane Building Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Granite Construction | 84% |
| Kiewit Corporation | 78% |
| Skanska | 71% |
| Gilbane Building Company | 55% |
| Tutor Perini | 0% |
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Tutor Perini Customer Service
1.5/5
Tutor Perini has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Tutor Perini's Customer Service
Address
Sylmar, CA
Website
www.perini.com
Tutor Perini Customer Service vs. Competitors
Compared to its competitors, Tutor Perini's Customer Service score is rated right below Gilbane Building Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| Kiewit Corporation | 4/5 |
| Skanska | 3.6/5 |
| Granite Construction | 3.5/5 |
| Gilbane Building Company | 3/5 |
| Tutor Perini | 1.5/5 |
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