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NPS
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Volvo Group Venture Capital
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About Volvo Group Venture Capital's Brand
Volvo Group Venture Capital is a corporate investment company making venture capital and growth equity investments. Among its major competitors, Volvo Group Venture Capital is ranked in 4th place for NPS while Audi is 1st, and PACCAR is 2nd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Volvo Group Venture Capital Ranking
- #4 / 4 of its competitors
Volvo Group Venture Capital NPS
Volvo Group Venture Capital's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Volvo Group Venture Capital's customers would recommend using the product based on a scale of -100 to 100.
Volvo Group Venture Capital Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Volvo Group Venture Capital NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 0 | Oct 2023 | 0 |
How Other Brands Compare
Volvo Group Venture Capital is ranked #4 for NPS among its competitors. Audi and PACCAR come in first and second, with Volkswagen coming in at third.
Volvo Group Venture Capital |  Audi |  PACCAR |  Volkswagen | |
| Global Ranking | #- | #37 | #927 | #- |
| NPS | 0 | 34 | 30 | 16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $1.38B | $40.79B | $107.57B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Volvo Group Venture Capital NPS vs. Competitors
Compared to its competitors, Volvo Group Venture Capital's NPS is rated right below Volkswagen.
| COMPANY | NPS Score | |
|---|---|---|
| Audi | 34 |
| PACCAR | 30 |
| Volkswagen | 16 |
| Volvo Group Venture Capital | 0 |
Volvo Group Venture Capital Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Volvo Group Venture Capital users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Volvo Group Venture Capital Customer Loyalty vs. Competitors
Compared to its competitors, Volvo Group Venture Capital's Customer Loyalty score is rated right above Audi.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Volvo Group Venture Capital | 100% |
| Audi | 84% |
| PACCAR | 84% |
| Volkswagen | 78% |
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Volvo Group Venture Capital Product Quality
4/5
Volvo Group Venture Capital has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Volvo Group Venture Capital Product Information
Volvo Group Venture Capital’s product quality score is a 4 out of 5 as rated by its users and customers.
Industry
Tech
FinTech
Venture Capital & Private Equity
Volvo Group Venture Capital Product Quality vs. Competitors
Compared to its competitors, Volvo Group Venture Capital's Product Quality score is rated right above Audi.
| COMPANY | Product Quality Score | |
|---|---|---|
| Volvo Group Venture Capital | 4/5 |
| Audi | 3.9/5 |
| Volkswagen | 3.8/5 |
| PACCAR | 3.8/5 |
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Volvo Group Venture Capital Pricing
Volvo Group Venture Capital ROI & Value For Money
4/5
Volvo Group Venture Capital has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Volvo Group Venture Capital Pricing vs. Competitors
Compared to its competitors, Volvo Group Venture Capital's ROI score is rated right above Audi.
| COMPANY | Pricing Score | |
|---|---|---|
| Volvo Group Venture Capital | 4/5 |
| Audi | 3.8/5 |
| PACCAR | 3.8/5 |
| Volkswagen | 3.5/5 |
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Volvo Group Venture Capital Customer Satisfaction (CSAT)
Volvo Group Venture Capital Customer Satisfaction (CSAT) Score
100 / 100
Volvo Group Venture Capital has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Volvo Group Venture Capital Customer Satisfaction vs. Competitors
Compared to its competitors, Volvo Group Venture Capital's Customer Satisfaction score is rated right above Volkswagen.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Volvo Group Venture Capital | 100% |
| Volkswagen | 77% |
| Audi | 74% |
| PACCAR | 69% |
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Volvo Group Venture Capital Customer Service
4/5
Volvo Group Venture Capital has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Volvo Group Venture Capital's Customer Service
Address
Building M2, Floor 7, Götaverksgatan 2, SE-405 08 Sweden
Website
http://www.volvogroup.com/venturecapital
Volvo Group Venture Capital Customer Service vs. Competitors
Compared to its competitors, Volvo Group Venture Capital's Customer Service score is rated right above Audi.
| COMPANY | Customer Service Score | |
|---|---|---|
| Volvo Group Venture Capital | 4/5 |
| Audi | 3.8/5 |
| PACCAR | 3.8/5 |
| Volkswagen | 3.6/5 |
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Volvo Group Venture Capital as an Employer
Consumer vs. Employees
Volvo Group Venture Capital scored a 0 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Volvo Group Venture Capital would recommend the brand to a friend. ENPS measures how likely Volvo Group Venture Capital employees would recommend working at Volvo Group Venture Capital to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
