0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Waters Corporation
Marketing or Exec? Claim Your Free Account
About Waters Corporation's Brand
Waters Division creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography. Among its major competitors, Waters Corporation is ranked in 5th place for NPS while Thermo Fisher Scientific is 1st, and Agilent Technologies is 2nd.Their current market cap is $17.67B
Brand at a Glance
69%
Customer Loyalty
3.4/5
Product Quality
3.3/5
Pricing
3.4/5
Customer Service
Waters Corporation Ranking
- #3 / 4 of its competitors
Waters Corporation NPS
Waters Corporation's Net Promoter Score (NPS) is a 0 with 42% Promoters, 16% Passives, and 42% Detractors. Net Promoter Score tracks whether Waters Corporation's customers would recommend using the product based on a scale of -100 to 100.
Waters Corporation Overall NPS
| 42% | Promoters |
|---|---|
| 16% | Passives |
| 42% | Detractors |
Waters Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 -3 | Jan 2024 | -3 |
Feb 2024 -1 | Feb 2024 | -1 |
Mar 2024 -2 | Mar 2024 | -2 |
Apr 2024 0 | Apr 2024 | 0 |
Jul 2024 2 | Jul 2024 | 2 |
Oct 2024 1 | Oct 2024 | 1 |
Mar 2025 1 | Mar 2025 | 1 |
Apr 2025 2 | Apr 2025 | 2 |
Jul 2025 2 | Jul 2025 | 2 |
Sep 2025 2 | Sep 2025 | 2 |
Oct 2025 1 | Oct 2025 | 1 |
Dec 2025 -1 | Dec 2025 | -1 |
How Other Brands Compare
Waters Corporation is ranked third for NPS among its competitors. Thermo Fisher Scientific and Agilent Technologies come in first and second, with PerkinElmer coming in at #4. Among those competitors, it is the third most valued company behind Thermo Fisher Scientific.
Waters Corporation |  Thermo Fisher Scientific |  Agilent Technologies |  PerkinElmer | |
| Global Ranking | #- | #667 | #- | #- |
| NPS | 0 | 20 | 17 | 0 |
| Valuation Updated every 24 hours for public companies | $17.67B | $188.21B | $38.95B | $14.55B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Waters Corporation NPS by Gender
Female customers rated Waters Corporation's NPS 47 points higher than Male customers.
Male
-14
Waters Corporation's NPS was rated -14 by Male customers on Comparably.
36%
Promoters
14%
Passives
50%
Detractors
Female
33
Waters Corporation's NPS was rated 33 by Female customers on Comparably.
50%
Promoters
33%
Passives
17%
Detractors
Waters Corporation NPS by Ethnicity
Waters Corporation's NPS was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 42 | Caucasian | 42 |
Asian or Pacific Islander -25 | Asian or Pacific Islander | -25 |
Other 17 | Other | 17 |
Waters Corporation NPS by Age
Waters Corporation's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.
Waters Corporation NPS by Usage
Waters Corporation's NPS was rated the highest by customers who have used Waters Corporation's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 20 | Less than 1 Year | 20 |
1 to 2 Years -34 | 1 to 2 Years | -34 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years -20 | 5 to 10 Years | -20 |
Over 10 Years 34 | Over 10 Years | 34 |
Waters Corporation NPS vs. Competitors
Compared to its competitors, Waters Corporation's NPS is rated right above PerkinElmer, and is preceded by Masimo.
Waters Corporation Customer Reviews
Out of the 3 Waters Corporation customer reviews 3 were positive and 0 were constructive. Waters Corporation customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Waters Corporation Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of Waters Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Waters Corporation Customer Loyalty Score by Gender
Female customers rated Waters Corporation's Customer Loyalty score 39% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Waters Corporation.
Male
61%
Yes
Female
100%
Yes
Waters Corporation Customer Loyalty Score by Ethnicity
Waters Corporation's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Waters Corporation.
87
out of 100
Caucasian
78
out of 100
Asian or Pacific Islander
55
out of 100
Other
Waters Corporation Customer Loyalty Score by Age
Waters Corporation's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Waters Corporation.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 100% | 31-35 | 100% |
46-50 82% | 46-50 | 82% |
51-55 40% | 51-55 | 40% |
Waters Corporation Customer Loyalty Score by Usage
Waters Corporation's Customer Loyalty score was rated the highest by customers who have used Waters Corporation's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Waters Corporation Customer Loyalty Score by Industry
Waters Corporation's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Waters Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Waters Corporation's Customer Loyalty score is rated right above Masimo, and is preceded by PerkinElmer.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
 | SHIMADZU CORPORATION | 100% |
| Agilent Technologies | 81% |
| Thermo Fisher Scientific | 79% |
 | MilliporeSigma | 78% |
| PerkinElmer | 77% |
| Waters Corporation | 69% |
 | Masimo | 68% |
 | NanoCellect Biomedical | N/A |
Unlock Waters Corporation Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Waters Corporation Customer Loyalty vs. Competitors data and gain insights into your customers today.
Waters Corporation Product Quality
3.4/5
Waters Corporation has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Waters Corporation's overall Product Quality score rated by its users and customers.
Waters Corporation Product Information
Waters Corporation’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Waters Corporation's product the highest. Reviewers from the Biotech and Pharmaceuticals industry rated Waters Corporation the lowest at 2.7.
- Website
- http://www.waters.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Biotech and Pharmaceuticals
Hardware and Devices
SaaS
Quick Insights into Waters Corporation Product Quality
Waters Corporation's Product Quality score was rated highest by customers who have used Waters Corporation's products/services for 2 to 5 Years, and rated lowest by customers who have used Waters Corporation's products/services for 5 to 10 Years.
Sign Up to unlock insights into how customers have ranked Waters Corporation's Product Quality.
Ranked Waters Corporation Product Quality the Highest
Ranked Waters Corporation Product Quality the Lowest
Waters Corporation Product Quality Score by Gender
Female customers rated Waters Corporation's Product Quality score 1.5 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Waters Corporation.
Male
3/5
Female
4.5/5
Waters Corporation Product Quality Score by Ethnicity
Waters Corporation's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Waters Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 3.6 | Other | 3.6 |
Waters Corporation Product Quality Score by Age
Waters Corporation's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Waters Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.1 | 31-35 | 3.1 |
46-50 3.9 | 46-50 | 3.9 |
51-55 4.3 | 51-55 | 4.3 |
Waters Corporation Product Quality Score by Usage
Waters Corporation's Product Quality score was rated the highest by customers who have used Waters Corporation's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Waters Corporation Product Quality Score by Industry
Waters Corporation's Product Quality score was rated the highest by Tech industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Waters Corporation Product Quality vs. Competitors
Compared to its competitors, Waters Corporation's Product Quality score is rated right above NanoCellect Biomedical, and is preceded by PerkinElmer.
| COMPANY | Product Quality Score | |
|---|---|---|
| Agilent Technologies | 4/5 |
| Thermo Fisher Scientific | 3.9/5 |
| MilliporeSigma | 3.7/5 |
| SHIMADZU CORPORATION | 3.7/5 |
| Masimo | 3.6/5 |
| PerkinElmer | 3.5/5 |
| Waters Corporation | 3.4/5 |
| NanoCellect Biomedical | N/A |
Unlock Waters Corporation Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Waters Corporation Product Quality vs. Competitors data and gain insights into your customers today.
Waters Corporation Pricing
Waters Corporation ROI & Value For Money
3.3/5
Waters Corporation has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Waters Corporation's overall ROI score rated by its users and customers.
Waters Corporation Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Biotech and Pharmaceuticals industry think that they had the lowest ROI from Waters Corporation.
Quick Insights into Waters Corporation ROI
Waters Corporation's ROI score was rated highest by customers ages 46-50, and rated lowest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked Waters Corporation's ROI score.
Ranked Waters Corporation ROI the Highest
Ranked Waters Corporation ROI the Lowest
Waters Corporation ROI Score by Gender
Female customers rated Waters Corporation's ROI score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Waters Corporation.
Male
3/5
Female
3.7/5
Waters Corporation ROI Score by Ethnicity
Waters Corporation's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Waters Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 2.8 | Other | 2.8 |
Waters Corporation ROI Score by Age
Waters Corporation's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Waters Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.5 | 31-35 | 2.5 |
46-50 4.3 | 46-50 | 4.3 |
51-55 3 | 51-55 | 3 |
Waters Corporation ROI Score by Usage
Waters Corporation's ROI score was rated the highest by customers who have used Waters Corporation's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Waters Corporation ROI Score by Industry
Waters Corporation's ROI score was rated the highest by Tech industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Waters Corporation Pricing vs. Competitors
Compared to its competitors, Waters Corporation's ROI score is rated right above NanoCellect Biomedical, and is preceded by Masimo.
| COMPANY | Pricing Score | |
|---|---|---|
| Agilent Technologies | 4/5 |
| Thermo Fisher Scientific | 3.8/5 |
| SHIMADZU CORPORATION | 3.7/5 |
| MilliporeSigma | 3.7/5 |
| PerkinElmer | 3.4/5 |
| Masimo | 3.3/5 |
| Waters Corporation | 3.3/5 |
| NanoCellect Biomedical | N/A |
Unlock Waters Corporation ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Waters Corporation ROI vs. Competitors data and gain insights into your customers today.
Waters Corporation Customer Satisfaction (CSAT)
Waters Corporation Customer Satisfaction (CSAT) Score
61 / 100
Waters Corporation has an overall Customer Satisfaction score of 61 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
24%
Satisfied
37%
Neither Satisfied nor Dissatisfied
24%
Dissatisfied
4%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Waters Corporation Customer Satisfaction
Waters Corporation's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Waters Corporation's Customer Satisfaction.
Ranked Waters Corporation Customer Satisfaction the Highest
Ranked Waters Corporation Customer Satisfaction the Lowest
Waters Corporation Customer Satisfaction Score by Gender
Female customers rated Waters Corporation's Customer Satisfaction score 72 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Waters Corporation.
28 / 100
MaleVery Satisfied | 19% | |
|---|---|---|
Satisfied | 9% | |
Neither Satisfied nor Dissatisfied | 36% | |
Dissatisfied | 0% | |
Very Dissatisfied | 36% |
100 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Waters Corporation Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Waters Corporation's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Waters Corporation.
67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
CSAT according to Asian or Pacific Islander
Waters Corporation's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Waters Corporation.
75 / 100
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Waters Corporation's Customer Satisfaction (CSAT) score was rated 40% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Waters Corporation.
40 / 100
Very Satisfied
40%
Satisfied
0%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
20%
Waters Corporation Customer Satisfaction Score by Age
Waters Corporation's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Waters Corporation.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 67% | |||||||||||||||
| 46-50 | 75% | |||||||||||||||
| 51-55 | 33% |
Waters Corporation Customer Satisfaction Score by Usage
Waters Corporation's Customer Satisfaction score was rated the highest by customers who have used Waters Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Waters Corporation Customer Satisfaction Score by Industry
Waters Corporation's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Waters Corporation Customer Satisfaction Score by Industry",
"text": "Waters Corporation's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Waters Corporation's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 67
},
{
"label": "Biotech and Pharmaceuticals",
"groupId": 503,
"score": 40,
"stars": 0,
"csatScore": 40,
"text": "Waters Corporation's Customer Satisfaction score is rated by Biotech and Pharmaceuticals customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 40
}
]
}Waters Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Waters Corporation's Customer Satisfaction score is rated right above PerkinElmer, and is preceded by Masimo.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SHIMADZU CORPORATION | 100% |
| Thermo Fisher Scientific | 74% |
| Agilent Technologies | 74% |
| MilliporeSigma | 69% |
| Masimo | 67% |
| Waters Corporation | 61% |
| PerkinElmer | 53% |
| NanoCellect Biomedical | 0% |
Unlock Waters Corporation Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Waters Corporation Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Waters Corporation Customer Service
3.4/5
Waters Corporation has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Waters Corporation's overall Customer Service score rated by its users and customers.
About Waters Corporation's Customer Service
Address
Milford, MA 01757
Website
http://www.waters.com
Phone Number
(785) 823-7685
Quick Insights into Waters Corporation Customer Service
Waters Corporation's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked Waters Corporation's Customer Service score.
Ranked Waters Corporation Customer Service the Highest
Ranked Waters Corporation Customer Service the Lowest
Waters Corporation Customer Service Score by Gender
Female customers rated Waters Corporation's Customer Service score 1.1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Waters Corporation.
Male
3/5
Female
4.1/5
Waters Corporation Customer Service Score by Ethnicity
Waters Corporation's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Waters Corporation.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.7 | Caucasian | 3.7 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3.2 | Other | 3.2 |
Waters Corporation Customer Service Score by Age
Waters Corporation's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Waters Corporation.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 2.5 | 31-35 | 2.5 |
46-50 4.3 | 46-50 | 4.3 |
51-55 3.5 | 51-55 | 3.5 |
Waters Corporation Customer Service Score by Usage
Waters Corporation's Customer Service score was rated the highest by customers who have used Waters Corporation's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Waters Corporation Customer Service Score by Industry
Waters Corporation's Customer Service score was rated the highest by Tech industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Waters Corporation Customer Service vs. Competitors
Compared to its competitors, Waters Corporation's Customer Service score is rated right above Masimo, and is preceded by MilliporeSigma.
| COMPANY | Customer Service Score | |
|---|---|---|
| Agilent Technologies | 4.1/5 |
| SHIMADZU CORPORATION | 4/5 |
| Thermo Fisher Scientific | 3.8/5 |
| MilliporeSigma | 3.7/5 |
| Waters Corporation | 3.4/5 |
| Masimo | 3.3/5 |
| PerkinElmer | 3.3/5 |
| NanoCellect Biomedical | N/A |
Unlock Waters Corporation Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Waters Corporation Customer Service vs. Competitors data and gain insights into your customers today.
Waters Corporation as an Employer
2.4/5
Waters Corporation has a 2.4/5 stars for its overall company culture rated by their employees
bottom
10%
CEO of Waters Corporation
In the Bottom 10% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Waters Corporation scored a 0 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Waters Corporation would recommend the brand to a friend. ENPS measures how likely Waters Corporation employees would recommend working at Waters Corporation to a friend.
Net Promoter Score
0
NPS Score
| 42% | Promoters |
|---|---|
| 16% | Passive |
| 42% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 17% | Promoters |
|---|---|
| 16% | Passive |
| 67% | Detractors |
