0
NPS
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Weichert Realtors
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About Weichert Realtors' Brand
One of the nation's leading providers of full-service real estate. View over 2 million real estate listings & homes for sale. Among its major competitors, Weichert Realtors is ranked in 3rd place for NPS while Zillow is 1st, and Coldwell Banker is 2nd.
Brand at a Glance
68%
Customer Loyalty
2.8/5
Product Quality
2.8/5
Pricing
2.6/5
Customer Service
Weichert Realtors Ranking
- #3 / 4 of its competitors
Weichert Realtors NPS
Weichert Realtors's Net Promoter Score (NPS) is a 0 with 45% Promoters, 10% Passives, and 45% Detractors. Net Promoter Score tracks whether Weichert Realtors's customers would recommend using the product based on a scale of -100 to 100.
Weichert Realtors Overall NPS
| 45% | Promoters |
|---|---|
| 10% | Passives |
| 45% | Detractors |
Weichert Realtors NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 -67 | Aug 2021 | -67 |
Oct 2021 -71 | Oct 2021 | -71 |
Nov 2021 -77 | Nov 2021 | -77 |
Dec 2021 -70 | Dec 2021 | -70 |
Apr 2022 -54 | Apr 2022 | -54 |
Jul 2022 -41 | Jul 2022 | -41 |
Oct 2022 -46 | Oct 2022 | -46 |
Feb 2023 -27 | Feb 2023 | -27 |
May 2023 -19 | May 2023 | -19 |
Apr 2024 -6 | Apr 2024 | -6 |
Sep 2024 0 | Sep 2024 | 0 |
Jun 2025 0 | Jun 2025 | 0 |
How Other Brands Compare
Weichert Realtors is ranked third for NPS among its competitors. Zillow and Coldwell Banker come in first and second, with Trulia coming in at #4.
Weichert Realtors |  Zillow |  Trulia |  Coldwell Banker | |
| Global Ranking | #- | #189 | #- | #- |
| NPS | 0 | 17 | -37 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $31.40B | $9.91B | $2.11B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Weichert Realtors NPS by Gender
Weichert Realtors's NPS was rated 34 by Female customers on Comparably.
Female
34
Weichert Realtors's NPS was rated 34 by Female customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Male
N/A
Weichert Realtors's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Weichert Realtors NPS vs. Competitors
Compared to its competitors, Weichert Realtors's NPS is rated right above Trulia, and is preceded by Coldwell Banker.
| COMPANY | NPS Score | |
|---|---|---|
| Zillow | 17 |
| Coldwell Banker | 5 |
| Weichert Realtors | 0 |
| Trulia | -37 |
 | RE/MAX | -60 |
Weichert Realtors Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Weichert Realtors users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Weichert Realtors Customer Loyalty Score by Gender
Weichert Realtors's Customer Loyalty score was rated 100 by Female customers on Comparably.
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Female
100%
Yes
Male
N/A
Yes
Weichert Realtors Customer Loyalty vs. Competitors
Compared to its competitors, Weichert Realtors's Customer Loyalty score is rated right above Trulia, and is preceded by Zillow.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Zillow | 73% |
| Weichert Realtors | 68% |
| Trulia | 67% |
| RE/MAX | 62% |
| Coldwell Banker | 47% |
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Weichert Realtors Product Quality
2.8/5
Weichert Realtors has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
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Weichert Realtors Product Information
Weichert Realtors’s product quality score is a 2.8 out of 5 as rated by its users and customers.
- Website
- http://www.weichert.com/
- Company Size
- 201-500 Employees
Industry
Tech
AdTech
Real Estate
Quick Insights into Weichert Realtors Product Quality
Weichert Realtors's Product Quality score was rated highest by Female customers.
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Ranked Weichert Realtors Product Quality the Highest
Weichert Realtors Product Quality Score by Gender
Weichert Realtors's Product Quality score was rated 3.8 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Weichert Realtors.
Female
3.8/5
Male
N/A
Weichert Realtors Product Quality vs. Competitors
Compared to its competitors, Weichert Realtors's Product Quality score is rated right above Trulia, and is preceded by Coldwell Banker.
| COMPANY | Product Quality Score | |
|---|---|---|
| Zillow | 3.6/5 |
| Coldwell Banker | 3/5 |
| Weichert Realtors | 2.8/5 |
| Trulia | 2.6/5 |
| RE/MAX | 1.6/5 |
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Weichert Realtors Pricing
Weichert Realtors ROI & Value For Money
2.8/5
Weichert Realtors has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
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Quick Insights into Weichert Realtors ROI
Weichert Realtors's ROI score was rated highest by Female customers.
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Ranked Weichert Realtors ROI the Highest
Weichert Realtors ROI Score by Gender
Weichert Realtors's ROI score was rated 3.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Weichert Realtors.
Female
3.5/5
Male
N/A
Weichert Realtors Pricing vs. Competitors
Compared to its competitors, Weichert Realtors's ROI score is rated right above Trulia, and is preceded by Coldwell Banker.
| COMPANY | Pricing Score | |
|---|---|---|
| Zillow | 3.5/5 |
| Coldwell Banker | 2.9/5 |
| Weichert Realtors | 2.8/5 |
| Trulia | 2.3/5 |
| RE/MAX | 1.6/5 |
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Weichert Realtors Customer Satisfaction (CSAT)
Weichert Realtors Customer Satisfaction (CSAT) Score
47 / 100
Weichert Realtors has an overall Customer Satisfaction score of 47 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
40%
Satisfied
7%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Weichert Realtors Customer Satisfaction
Weichert Realtors's Customer Satisfaction score was rated highest by Female customers.
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Ranked Weichert Realtors Customer Satisfaction the Highest
Weichert Realtors Customer Satisfaction Score by Gender
Weichert Realtors's Customer Satisfaction score was rated 67 by Female customers on Comparably.
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67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
Weichert Realtors Customer Satisfaction vs. Competitors
Compared to its competitors, Weichert Realtors's Customer Satisfaction score is rated right above RE/MAX, and is preceded by Trulia.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Zillow | 58% |
| Coldwell Banker | 57% |
| Trulia | 54% |
| Weichert Realtors | 47% |
| RE/MAX | 31% |
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Weichert Realtors Customer Service
2.6/5
Weichert Realtors has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
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About Weichert Realtors's Customer Service
Address
Morris Plains, NJ
Website
http://www.weichert.com/
Quick Insights into Weichert Realtors Customer Service
Weichert Realtors's Customer Service score was rated highest by Female customers.
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Ranked Weichert Realtors Customer Service the Highest
Weichert Realtors Customer Service Score by Gender
Weichert Realtors's Customer Service score was rated 3.5 by Female customers on Comparably.
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Female
3.5/5
Male
N/A
Weichert Realtors Customer Service vs. Competitors
Compared to its competitors, Weichert Realtors's Customer Service score is rated right above Trulia, and is preceded by Coldwell Banker.
| COMPANY | Customer Service Score | |
|---|---|---|
| Zillow | 3.5/5 |
| Coldwell Banker | 2.9/5 |
| Weichert Realtors | 2.6/5 |
| Trulia | 2.4/5 |
| RE/MAX | 1.5/5 |
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Weichert Realtors as an Employer
3.9/5
Weichert Realtors has a 3.9/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Weichert Realtors scored a 0 for Net Promoter Score and a 9 for Employee Net Promoter Score. NPS gauges how likely a customer of Weichert Realtors would recommend the brand to a friend. ENPS measures how likely Weichert Realtors employees would recommend working at Weichert Realtors to a friend.
Net Promoter Score
0
NPS Score
| 45% | Promoters |
|---|---|
| 10% | Passive |
| 45% | Detractors |
Employee Net Promoter Score
9
eNPS Score
| 50% | Promoters |
|---|---|
| 9% | Passive |
| 41% | Detractors |
