-100
NPS
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WekaIO
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About WekaIO's Brand
Weka.IO is a next-generation file storage company. Among its major competitors, WekaIO is ranked in 4th place for NPS while Pure Storage is 1st, and Qumulo is 2nd.Their current valuation is $200.00M
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
WekaIO Ranking
- #4 / 4 of its competitors
WekaIO NPS
WekaIO's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether WekaIO's customers would recommend using the product based on a scale of -100 to 100.
WekaIO Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
WekaIO NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 -100 | May 2020 | -100 |
How Other Brands Compare
WekaIO is ranked #4 for NPS among its competitors. Pure Storage and Qumulo come in first and second, with NetApp coming in at third. Among those competitors, it is the lowest valued company behind NetApp.
WekaIO |  NetApp |  Pure Storage |  Qumulo | |
| Global Ranking | #- | #268 | #543 | #- |
| NPS | -100 | 36 | 41 | 38 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $200.00M | $15.94B | $11.51B | $550.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WekaIO NPS vs. Competitors
Compared to its competitors, WekaIO's NPS is rated right below NetApp.
| COMPANY | NPS Score | |
|---|---|---|
| Pure Storage | 41 |
| Qumulo | 38 |
| NetApp | 36 |
| WekaIO | -100 |
WekaIO Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of WekaIO users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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WekaIO Customer Loyalty vs. Competitors
Compared to its competitors, WekaIO's Customer Loyalty score is rated right below Qumulo.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Pure Storage | 85% |
| NetApp | 83% |
| Qumulo | 76% |
| WekaIO | 10% |
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WekaIO Product Quality
1.5/5
WekaIO has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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WekaIO Product Information
WekaIO’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://weka.io
- Company Size
- 51-200 Employees
Industry
Tech
WekaIO Product Quality vs. Competitors
Compared to its competitors, WekaIO's Product Quality score is rated right below Qumulo.
| COMPANY | Product Quality Score | |
|---|---|---|
| NetApp | 4.1/5 |
| Pure Storage | 4/5 |
| Qumulo | 4/5 |
| WekaIO | 1.5/5 |
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WekaIO Pricing
WekaIO ROI & Value For Money
1.5/5
WekaIO has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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WekaIO Pricing vs. Competitors
Compared to its competitors, WekaIO's ROI score is rated right below Pure Storage.
| COMPANY | Pricing Score | |
|---|---|---|
| NetApp | 4/5 |
| Qumulo | 3.9/5 |
| Pure Storage | 3.8/5 |
| WekaIO | 1.5/5 |
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WekaIO Customer Service
1.5/5
WekaIO has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About WekaIO's Customer Service
Address
2001 Gateway Place, Suite 400W, San Jose, CA 95110
Website
http://weka.io
Phone Number
14083350085
WekaIO's Social Links
WekaIO Customer Service vs. Competitors
Compared to its competitors, WekaIO's Customer Service score is rated right below Pure Storage.
| COMPANY | Customer Service Score | |
|---|---|---|
| Qumulo | 4.2/5 |
| NetApp | 4.2/5 |
| Pure Storage | 4/5 |
| WekaIO | 1.5/5 |
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WekaIO as an Employer
3.9/5
WekaIO has a 3.9/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
WekaIO scored a -100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of WekaIO would recommend the brand to a friend. ENPS measures how likely WekaIO employees would recommend working at WekaIO to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
