
It was easy to get the job.
Listen to your employees, stop assuming you know and that people are lazy.
They need to make sure the follow up woth mew clients is a priority.
Listening to the feedback. Improve training that doesnt mean it needs to be longer. Stop micromanaging and trust your managers.
With lack of training there is a longer ramp up period so either fix training or offer a higher salary.
They get it. We are trying to get each other through the days so we can be successful without the help or support of management.