55
eNPS Score
Q&A With DaySmart Software Employees
DaySmart Software employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at DaySmart Software
Very smart, driven people who are easy to get along with
Like to work at DaySmart as it give me the opportunity to use my skill sets and grow
Review from Sales Dept
A great experience so far! A lot of changes and progress in the works, so naturally there are some growing pains, but we work through them and are better for it!
Good growing business that tries to put employees forst
It's fast moving. Its a 20 year old software company, so there is some legacy stuff, but they're also building lots of modern software and add new features regularly. They're buying companies, they're growing fast. It's a cool place to work
Review from Sales Dept
What it's like to work at DaySmart Software
- DaySmart Software employees generally work 8.7 hrs a day
- Employees at DaySmart Software report the work pace is comfortably fast
- On a typical day, employees at DaySmart Software have 2 meetings
- 92% of DaySmart Software employees look forward to interacting with their team every day
- DaySmart Software employees most often take 20-30 paid vacation and sick days each year
- 86% of DaySmart Software employees report they are happy with their work life balance
- DaySmart Software employees typically get valuable feedback on how to improve at work Once a month
- 100% of DaySmart Software employees call their work environment positive
Q&A With DaySmart Software Employees
IDX: 25 TOT: 51
Who did you meet with during your interview? And how long did it take to hear back from DaySmart Software?
Met with the recruiter, the person who would be my manager and two other department heads. Took a couple of hours, lots of direct questions about how I would handle different problems or situations.
How would you compare interviewing at DaySmart Software to other places you've interviewed?
The process seemed pretty similar. I think all candidates that get pretty far down the funnel interview with the CEO, which was a new one for me. Directors and Managers I would guess meet the CEO, but Support reps do too, which I thought was different for a not-so-small company.
What's the Marketing team like at DaySmart Software?
Pretty new to the organization, Marketing hadn't been much of a distinct discipline at DaySmart in the past. Now we're digging into web analytics, SEO, PPC, marketing automation and integrated comm campaigns that are moving the needle here - we're earning respect.
How's the leadership on the Marketing team at DaySmart Software?
We have a good group of self-starters who each have pretty distinct areas of focus, so everyone keeps their nose to the grindstone. We also meet every morning and each team member updates the group on what's happening.
What's the vibe like in the Customer Support dept at DaySmart Software? How many hours are you working?
There's a real team mentality here. We pull together to tackle the inbound calls and frequently find time to recommend overhauls to policies or changes to what we tell customers (to avoid problems before they become Support problems). Feels like other teams listen to us, and recognize that we speak to more customers than other people here.
What's the Customer Support team like at DaySmart Software?
Definitely a good group. The job can be busy, we field a lot of calls from users, some of whom aren't so tech savvy, so the questions can be "basic", but the team does a great job of keeping things light and moving fast, helping each other out.
How's the leadership on the Customer Support team at DaySmart Software?
Really engaged leadership in Customer Support - they've been there, so they understand what this job is like. I appreciate that.
How's the morale at DaySmart Software?
Its a great team that really settled into our new office space/town and is all about getting things done. Old restrictions have been lifted and employees are empowered to address problems, purchase solutions or hire help.
How much diversity is there among employees at DaySmart Software?
It's clearly been a priority for the new management team, so we've seen a BIG influx on diverse backgrounds and talents in 2017. A palpable sea change.
What's the office layout like at DaySmart Software?
Very open space, but with enough cubes, desks and tables to break up the space. Not too noisy, but not really compartmentalized like our old space.
What unique perks and benefits does DaySmart Software provide?
We get a catered lunch every Friday, which changes each week and is a good oppty for us all to sit down together at the end of the week.
What's the pay like for Admin roles at DaySmart Software?
Great! I feel like I'm adequately compensated for the work I'm doing (even in an overheated Ann Arbor labor market).
What's the vibe like in the Admin dept at DaySmart Software? How many hours are you working?
Its a great team. While there is work to be done, there isn't a real crush.
What's the Admin team like at DaySmart Software?
A good group that shares common goals and doesn't descend into politics - really good people aimed at a good goal.
How's the leadership on the Admin team at DaySmart Software?
Great communication + clear vision + compassion and empathy for all involved = a winning leadership combination
How secure do you feel at your job at DaySmart Software?
I feel secure in my job, which isn't to say that people who don't perform aren't in jeopardy here. They are.
What's the best part of your job at DaySmart Software?
I know it sounds hokey, but the people here make a HUGE difference. There just isn't any real stress because people here genuinely want to get things fixed, complete projects or otherwise make progress.
How's the work pace at DaySmart Software?
Aggressive pace, but I don't think it's burning out anyone. It's pretty much a 9-5 operation, though there is flexibility around that. People who want to come in earlier, or stay later, do.
What are the team outings like at DaySmart Software?
It's a pretty tight environment, plenty of people hang out on their own outside the office. Stuff like occasional "Fridays out" or Halloween parties in the office definitely happen. We just had a big Open House where Ann Arbor businesses and our local customers came into the office to enjoy music, food and drinks.
What's the interview process like at DaySmart Software?
Pretty rigorous but friendly too. Met with my direct manager twice (phone then face to face) before coming in for peer interviews. It went fast (less than 2 weeks) and everybody I met asked both work and personal questions (what do you do for fun).
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What do employees at DaySmart Software think about their benefits?
DaySmart Software employees rate their overall benefits an A+ and most of them think the perks are Fantastic. 92% of DaySmart Software employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $1500 - $2500/mo.
How's career growth and advancement at DaySmart Software?
75% of the same employees also feel like DaySmart Software is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at DaySmart Software.
How are the managers at DaySmart Software?
DaySmart Software employees rate their manager an A+ or 90/100 and the majority believe their manager truly cares about them as a person. Most of the employees (100%) also feels pretty comfortable providing negative feedback directly to their boss.
Curious about what work's like at DaySmart Software?
Anonymously Ask DaySmart Software Employees Any Question
Should I work at DaySmart Software?
68% of DaySmart Software employees would encourage their friends to become coworkers, whereas 19% are neutral and 13% would not recommend working at DaySmart Software to their friends.
| 68% | Promoters |
|---|---|
| 19% | Passive |
| 13% | Detractors |
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Recently Asked Questions about working at DaySmart Software
- What are the most important soft skills to be successful at DaySmart Software?
- What makes you the most proud about working at DaySmart Software?
- How are the healthcare options at DaySmart Software?
- What kind of activities do employees at DaySmart Software participate in outside of work?
- Does DaySmart Software drug test or do a background check?
