Sorenson Culture | Comparably
Sorenson Claimed Company
At Sorenson, we believe communication is fundamental to the human experience, which is why our innovative technology and services are accessible, inclusive, and functionally equivalent for Deaf, hard-of-hearing, and diverse communities across the globe. As one of the world’s leading language service providers and the world’s leading provider of communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Supporting people is what drives Sorenson to, every day, Connect Beyond Words. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
77
TOTAL
RATINGS
2222

Sorenson Company Culture

Sorenson Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

Sorenson CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Jorge Rodriguez Sorenson's CEO
Jorge Rodriguez
76 /100

Diversity at Sorenson

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Sorenson have rated Team, Manager, and Happiness as the highest categories they have scored

Women at Sorenson

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Sorenson have rated Team, Manager, and Work Culture as the highest categories they have scored

Sorenson eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

25

Sorenson employees are 25% more likely to recommend Sorenson as a great place to work

50%Promoters
25%Passives
25%Detractors

Working at Sorenson

Working at Sorenson is rated highly by 77 employees, across various culture dimensions. Sorenson employees are most satisfied about Environment, Leadership, and Manager categories, putting Sorenson’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Salt Lake City. See below in detail how working at Sorenson was rated by employees.

Overall Company Culture at Sorenson

A

Overall Company Culture at Sorenson is rated A

Last updated months ago

Top
10%

Sorenson ranks in the Top 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 77 Employees

View Results
0
20
40
60
80
100
Customer Support
87
Customer Support87
Communications
85
Communications85
HR
80
HR80
Operations
76
Operations76
Marketing
63
Marketing63

Sorenson Employee Reviews

Out of 357 Sorenson employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Sorenson improve their work culture.

85%
15%
Positive Reviews85%
Constructive Feedback15%

Positive Reviews From Sorenson Employees

  • What do you like best about the leadership team?
    Intelligent, determined, attentitive, experienced, easy to reach. Most of them treat me like an asset to the team and value my opinion.
  • What is the best part about your compensation package?
    I love having quarterly bonuses where I can earn more while helping to contribute to the company's success.
  • What makes you most happy at work?
    Opportunity, achieving goals, receiving recognition and accomplishing something with great impact with other people as a team.

Constructive Feedback From Sorenson Employees

  • What needs to change to make the company culture better?
    Stop doing everything last minute and piling up the workload.
  • What does the leadership team need to get better at?
    Improve communicating the priority across ALL departments. And everybody understand what's their role and how it help all tie in. And ensure one component is completed before moving forward to market it.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I was slated for a promotion but due to hiring freeze, it was put on hold.

Sorenson Company Information

Sorenson Company Overview

At Sorenson, we believe communication is fundamental to the human experience, which is why our innovative technology and services are accessible, inclusive, and functionally equivalent for Deaf, hard-of-hearing, and diverse communities across the globe. As one of the world’s leading language service providers and the world’s leading provider of communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Supporting people is what drives Sorenson to, every day, Connect Beyond Words. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com.

Sorenson was founded in 2003 and its current CEO is Jorge Rodriguez. Since its inception 23 years ago, Sorenson has grown to 10000 employees.

Sorenson Mission, Vision & Values

Sorenson Mission Statement

To tap the power of language for human relationships to thrive 

Sorenson Vision Statement

Connect Beyond Words

Sorenson Values

  • Integrity
  • Diversity
  • Belonging
  • Impact
Headquarter4192 Riverboat Rd.
Salt Lake City, UT 84123
United States of America
Websitewww.sorenson.com
Founding Date2003
Tel(866) 756-6729
Company StatusPrivate
Jobssorenson.com/company/careers/
  • Culture Video

Sorenson Employees

Sorenson has 10000 employees. 77 employees at Sorenson have reviewed Sorenson across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 77 Sorenson employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Sorenson are pleased with their total compensation at Sorenson, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Sorenson are extremely happy with their team. 77 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Sorenson are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Sorenson believe the environment at Sorenson is positive. Most Participants believe the pace of work at Sorenson is comfortably fast. About 60% of the employees at Sorenson work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Sorenson are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Sorenson employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Sorenson report the work pace is comfortably fast
Work Pace
A Day in the Life
90% of Sorenson employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Sorenson employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of Sorenson employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Sorenson employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
84% of Sorenson employees call their work environment positive
Environment

Joining Sorenson - Employee Onboarding

The prevailing opinion from Comparably users in Salt Lake City about their company is that it was very prepared on their first day. Salt Lake City employees concluded that their overall onboarding experience was positive. 81% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Sorenson KPIs and OKRs

Employees’ understanding of Sorenson's KPIs and OKRs is essential for its success. Out of 76 Sorenson employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 56 have said yes.

AnswerPercent
Yes74%
No26%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Sorenson CEO & Leadership

Sorenson CEO - Jorge Rodriguez

Jorge Rodriguez Sorenson's CEO
76 /100

Sorenson’s CEO Jorge Rodriguez started in this role in 2018. Jorge’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Salt Lake City. Sorenson’s CEO is highly regarded especially by employees in the Communications department, employees in the Customer Support department, and Hispanic or Latino employees. However, employees identified with Other ethnicities, Asian or Pacific Islander employees, and employees in the Marketing department have a less favorable view of the CEO and believe there is room for improvement. Compared to Sorenson’s competitors, Jorge Rodriguez ranks right above TransPerfect CEO Phil Shawe. Under Rodriguez’s leadership, Sorenson employee respondents are most happy about their Environment and the company’s Leadership. Gender and Professional Development are two areas, according to respondents, where Sorenson could stand to see real improvement.

Sorenson Leadership

The Sorenson Executive Team is rated an “A-” and led by CEO Jorge Rodriguez, Chief Operations Officer Grant Beckmann, and VP of Engineering Isaac Roach

  • Jorge Rodriguez  CEO / President

    Jorge Rodriguez CEO / President

    Jorge Rodriguez serves as the CEO / President of Sorenson.

  • Grant Beckmann Chief Operations Officer

    Grant Beckmann serves as the Chief Operations Officer of Sorenson Communications. Grant started at Sorenson... read more

  • Isaac Roach VP of Engineering

    Isaac Roach serves as the VP of Engineering of Sorenson Communications. Isaac started at Sorenson Communications in Jan... read more

  • Mel Walker VP, Business Development

    Mel Walker serves as the VP, Business Development of Sorenson Communications. Mel started at Sorenson Communications in... read more

  • Paul Kershisnik VP International Business Development

    Paul Kershisnik serves as the VP International Business Development of Sorenson Communications. Paul started at Sorenson... read more

  • Scot Brooksby Vice President of Data Science

    Scot Brooksby serves as the Vice President of Data Science of Sorenson Communications. Scot started at Sorenson... read more

  • Ron Burdett Vice President

    Ron Burdett serves as the Vice President of Sorenson.

  • Laurie Nash Director, Interpreting

    Laurie Nash serves as the Director, Interpreting of Sorenson.

  • Ronald Burdett Vice President

    Ronald Burdett serves as the Vice President of Sorenson Communications. Ronald currently resides in the Greater Salt... read more

Sorenson Salaries

How much does Sorenson pay?

How much do people at Sorenson get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Sorenson is $124,211, or $59 per hour, while the estimated median salary is $124,784, or $59 per hour.

At Sorenson, the highest paid job is a Director of Sales at $223,212 annually and the lowest is an Admin Assistant at $49,250 annually. Average Sorenson salaries by department include: Product at $150,848, HR at $116,492, IT at $101,980, and Engineering at $138,419. Half of Sorenson salaries are above $124,784.

77 employees at Sorenson rank their Compensation in the Top 10% of similar sized companies in the US (based on 155 ratings) while 77 employees at Sorenson rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 153 ratings).

Salaries contributed from Sorenson employees include job titles like Principal Engineer, Senior Developer, and Director of IT. Comparably data has a total of 2 salary records from Sorenson employees.

Last updated months ago.

1st Percentile
$72k
$72k1st Percentile
17th Percentile
$99k
$99k17th Percentile
33rd Percentile
$124k
$124k33rd Percentile
50th Percentile
$173k
$173k50th Percentile
67th Percentile
$215k
$215k67th Percentile
83rd Percentile
$260k
$260k83rd Percentile
100th Percentile
$270k
$270k100th Percentile
$124,211*
Average Compensation
$124,784*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Sorenson Salaries by City

Sorenson Salaries by Department

Explore Sorenson Salaries

Diversity & Inclusion at Sorenson

Diverse employees at Sorenson score the company 79/100 across various culture categories, placing Sorenson in the Top 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Sorenson across various culture dimensions.

Mission,,For all employees to advance human connections while promoting an inclusive work environment, celebrating diversity, advancing equity, and ensuring accessibility through policies, practices, and procedures.,Vision,Sorenson envisions a work environment as diverse as the customers we serve, where accessibility comes with ease, every employee brings their whole self with a sense of belonging and inclusion, and equity is achieved for all. ,,Definitions,,Inclusion is a set of behaviors that align with Sorenson’s core competencies. Inclusion fosters welcoming that promotes allyship, belonging, representation, and employees feeling valued.,,Diversity demonstrates the differences that share our view of the world. It encompasses all things that make us who we are.,,Equity is providing resources that level the playing field such that demographics are not a barrier to any employee’s success.,,Accessibility means making information, activities and/or environments sensible and meaningful for all. It allows everyone to acquire the same information in the same places with the same services.

Ranked Culture the Highest

Women 86/100
Department - Customer Support
Men 89/100
Department - Customer Support
Diverse Employees 87/100
Department - Customer Support

Ranked Culture the Lowest

Women 54/100
Department - Marketing
Men 78/100
Department - Operations
Diverse Employees 60/100
Department - Marketing

Sorenson Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy

Sorenson PTO

Sorenson's PTO and Vacation policy typically gives 10-15 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Sorenson

What is Sorenson address?

Sorenson location is at 4192 Riverboat Rd.

Who is the CEO of Sorenson?

Sorenson CEO is Jorge Rodriguez, their score by employees is 76

What is Sorenson eNPS?

The eNPS for Sorenson is 25

What is the salary for Accountant in Sorenson?

Accountant average salary in the US is 62k

What are the salaries in the Design in Sorenson?

The average salaries for Design in Sorenson is 116k

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