CrossFit's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 132 most popular questions CrossFit receives.
Those who pass the course can see their course certificate on the Judges Course page at oc.crossfit.com.
Step 1: Go to oc.crossfit.com, and click "Learn More" under Judges Course.
Step 2: Click "Login" and log in to your account.
Step 3: Click "View Certificate".
Step 4: Save and Print
We recommend you save the certificate as a PDF and print it off for your records. Every year when we release the new course the previous year's certificate is no longer available.
Your certificate will not be displayed on your Games site profile or emailed to you.
Havingtrouble viewing your certificate?
Make sure you have the latest version of Adobe Reader.You might need to clear your browser cache or use a different browser in order to view your certificate.
View ArticleWHERE CAN I BUY A CAMPING PASS?
Purchase your camping pass at Ticketmaster.
WHEN CAN I MOVE IN?
The RV camping area will open at 8 a.m., Monday, July 27th. You must have your RV moved in by Wednesday, July 29th, at 5 p.m. All campers must be offtheir campsites by Monday, Aug. 3rd, at 12 p.m.
The tent camping area will also open at 8 a.m., Monday, July 27th. You must be moved in by Wednesday, July 29th, at 5 p.m. All campers must be off their campsites by Monday, Aug. 3rd, at 12 p.m.
Special exceptions, including late move-ins, may be arranged by contacting Bryce Dilger at the Alliant Energy Center at [email protected]
WHEN MUST I MOVE OUT?
All campers must be off their campsites by Monday, Aug. 3rd, at 12 p.m. You may not move your vehicle until the completion of competition on Sunday, Aug. 2nd.
RECEIVING YOUR CAMPING PASS.
Your camping pass will be emailed to you from Ticketmaster. Your camping pass is not a wristband. You are responsible for either printing your pass or having it readily available via a mobile device upon arrival onsite.
HOW MUCH SPACE IS PROVIDED FOR EACH CAMPSITE?
We want as many people as possible to have room to camp, so please respect the limit of 10-by-20 ft. per camping spot. This will be strictly enforced.
Your tent can be any size as long as it fits within the 10-by-20-ft.campsite.
DOES EACH PERSON NEED TO PAY TO STAY IN THE CAMPGROUND?
No, the price of the campsite (Tent or RV) is for the campsite. There is no limit to the number of people who can use a single 10-by-20-ft. site.
Please remember that only people with Games festival wristbands will be allowed into ROMWOD Campground.
WHAT AMENITIES ARE AVAILABLE?
Campers will have access to restrooms, showers, and hand-washing stations. The restrooms and showers are private. Camping Rx'd spaces will have air-conditioning and its own dedicated hospitality with games, grilling, and more. RV spaces will have either a 30-amp or 50-amp hookup, fresh-water hookups, as well as daily gray/black water removal. Inside the CrossFit Games festival there will be a limited number of free water refill stations, ATMs and a variety of food and beverage vendors.
HOW DO I RESERVE A SPECIFIC LOCATION?
Contact Bryce Dilger at [email protected]
CAN I SHIP MY EQUIPMENT TO THE CAMPGROUND?
No shipments will be accepted at the Alliant Energy Center. Please pack in your own camping equipment or buy it when you arrive in Madison.
ARE ANIMALS ALLOWED?
No, only service dogs are permitted at the campground.
CAN PEOPLE COME TO AND FROM THE CAMPGROUND?
Yes, people with Games admission wristbands can move freely between the campground and the venue. Please note that only those with Games tickets can enter the campground.
THIS IS CAR CAMPING, RIGHT?
No, no one may park their car at their campsite. Cars must be parked in a designated lot outside the campground.
CAN I BRING FOOD AND BEVERAGES INTO THE CAMPGROUND?
Feel free to bring your own food, beverages and coolers. Please note that no glass is allowed. Only gas grills are allowed. No fires are permitted.
Coffee and food will be sold at the venue, and there’s a Villager Shopping Center with gas and food two miles southwest of the campground.
CAN I BRING A BICYCLE?
Yes, you can ride your bike at the campground but not within the Games venue.
Please do not lock your bicycle to gate openings, closuresor any art installationsor it will be considered surrendered. Look for the designated bicycle parking on the festival maps or in the mobile app.
CAN I BRING MY FRIENDS INTO THE CAMPGROUND?
Yes. As long as everyone has a festival pass, you may have them come to your camping spot.
ARE GENERATORS ALLOWED?
Generators are only allowed in the RV camping area.
CAN I SELL OR MARKET MY PRODUCTS?
No. If you attempt to sell or market anything without approval from the festival organizers, all items will be considered surrendered and willnot be returned.
MAY I USE A STOVE TO COOK?
The use of an outdoor cooking appliance is permitted.
Outdoor Cooking Appliance Requirements:
All cooking appliances shall bear a certification or listing from a nationally recognized testing or certification organization.
All cooking appliances must utilize propane as the fuel source. No wood, charcoal or flammable/combustible liquid cooking appliances will be permitted.
Only one cooking appliance per campsite shall be permitted.
The maximum amount of propane per campsite shall not exceed 20 lb. or 48 lb. of water capacity.
A minimum of 3 ft. of clearance shall be maintained at all times while the cooking appliance is in use. No combustible material shall be within 3 ft. of the cooking appliance.
Cooking appliances, while in use, shall not be left unattended.
CAN I PLAY MUSIC?
Please be courteous of your neighbors and abide by the noise curfew of 10 p.m. If security asks you to quiet down, please do so.
CAMPING RULES AND REGULATIONS
For the safety of everyone camping at the 2020 Reebok CrossFit Games, we ask that everyone follow the following rules and regulations:
All occupied spaces must have a CrossFit Games camping permit displayed.
No person shall camp in any area except as designated and with prior approval.
No firearms, fireworks or dangerous weapons are permitted on the AEC premises.
Swimming, fishing and boating are not permitted in AEC ponds.
Outside food and beverages will not be allowed into the Games venue.
Please place all trash in the nearest trash bin. No littering.
RV camping spots are limited to one recreational vehicle.
Please respect all posted quiet hours.
To visit or stay in the camping areas, you must have a CrossFit Games ticket.
PROHIBITED ITEMS
Animals (service dogs accepted)
Guns or weapons of any kind
Illegal substances
Drones
Fire Lanterns / Chinese Sky Fire Lanterns / Sky Candles / Fire Balloons
Glass
Fire, charcoal BBQs, heaters
Still have questions about camping? Contact us at [email protected].
View ArticleThe premier way to experience camping at the CrossFit Gamesa great option for families or groups. Enjoy ample space and all the basic essentials without the hassle of setup or traveling with camping gear.
Arrive in style to a 16-ft., weatherproof, canvas tent already set up and outfitted with your choice of bed size and quantity.
Available options (all offered for same rate):
One queen bed
Two twin beds
Four twin beds
Each tent includes lantern lighting and a power outlet.
On-site shower and restroom facilities will be available.
Camping Rx’d spots are located in a premier location in the campground near Willow Island.
Vehicle parking will be available in a nearby lot. No vehicles will be allowed in camping spaces.
Rx’d campers may move into Willow Island starting Monday, July 27th at 8 a.m. and must be moved in no later than Wednesday, July 29th at 5 p.m.All campers must move out on Monday, Aug. 3 prior to 12 p.m.
Tent spaces will be assigned at a later date. Please contact Bryce Dilger at the Alliant Energy Center at [email protected] with any special requests.
View ArticlePremium RV Camping Details
120+ RV camping spaces located on Willow Island at the Alliant Energy Center. These spaces require a minimum purchase of four (4) Games Festival passes.
25 of the spaces include 50-amp hookups. The remaining spaces include 30-amp hookups.
There are no sewer hookups, but daily gray/black water removal service will be offered each morning beginning Tuesday and concluding Monday. (Access doors to the gray/black water port must be unlocked each morning before leaving your campsite.)
Fresh water hookups are available at many of the RV spots. Fresh water will be provided for those who do not have the hookups
Additional shower and restroom facilities are available.
RV campers may move into Willow Island starting Monday, July 27, at 8 a.m., and must be moved in by Wednesday, July 29, at 5 p.m. All RV campers must move out on Monday, Aug. 3, prior to 12 p.m. There are no in-and-out privileges during this time. Additional vehicle parking will be available in a nearby lot, but additional vehicles will not be allowed on Willow Island. (Dates and times subject to change.)
RV spaces will be assigned at a later date. After you've made your purchase, if you have special requests or would like to be near another camper, please contact Bryce Dilger at the Alliant Energy Center at [email protected] Matching special requests is not guaranteed
Dry RV Camping Details
These are spaces with no water, power, or gray water removal service.
RV campers may move into Willow Island starting Monday, July 27, at 8 a.m., and must be moved in by Wednesday, July 29, at 5 p.m. All RV campers must move out on Monday, Aug. 3, prior to 12 p.m. There are no in-and-out privileges during this time. Additional vehicle parking will be available in a nearby lot, but additional vehicles will not be allowed on Willow Island. (Dates and times subject to change.)
RV spaces will be assigned at a later date. After you've made your purchase, if you have special requests or would like to be near another camper, please contact Bryce Dilger at the Alliant Energy Center at [email protected] Matching special requests is not guaranteed
View ArticleTENT CAMPS:
Tent campers may move into Willow Island starting Monday, July 27th at 8 a.m. and must be moved in no later than Wednesday, July 29th at 5 p.m.
RV CAMPERS:
RV campers may move into Willow Island starting Monday, July 27th at 12pm and must be moved in no later than Wednesday, July 29th at 5 p.m.
CAMPING RX'd:
Rx’d campers may move into Willow Island starting Monday, July 27th at 8 a.m. and must be moved in no later than Wednesday, July 29th at 5 p.m.
View ArticleCAMP AT WILLOW ISLAND CAMPGROUND AT THE CROSSFIT GAMES
Camping is back at the 2020 CrossFit Games! Wake up every morning with other CrossFit fans, just a short walk from the Coliseum.
Pack your tent, bring your RV, or camp Rx'd. All campers will have access to restrooms and showers.
Campsites are for seven nights (Monday, July 27 - Sunday, August 2), and are exclusively available to spectators with CrossFit Games festival wristbands. You will have to show your festival wristband to enter the camping area. If you plan to camp, act now. Purchase a CrossFit Games camping pass.
WHERE CAN I BUY A CAMPING PASS?
Purchase your camping pass at Ticketmaster.
View ArticleCamping prices are for stays beginning on Monday, July 27 - Sunday, August 2, 2020.
RV Camping
Premium 50 AMP RV$1,200
Premium 30 AMP RV$1,000
Dry RV$700
Tent Camping
Tent Camping w/ Power$350
Tent Camping w/o power$250
Camping Rx'd
Camping Rx'd: 4 Twin Beds $1,800
Camping Rx'd: 2 Twin Beds$1,500
Camping Rx'd: 1 Queen Bed $1,500
View ArticleIf you submit a score incorrectly, then you must withdraw the incorrect score in order to try to submit the correct score again.
View ArticleLate scores will not be accepted. But what if you are having issues submitting your score? Here is the correct protocol to follow in order to get some help from Games Support.
Email [email protected] before the score submission deadline on Monday.
Any emails received after the deadline will not be consideredeven if your dog ate your scorecard, or your roommate's cousin's favorite aunt is in the hospital, or you simply forgot and "can't you make an exception just for me?" No. Nein. Nyet.
Provide all necessary score information.
your name
email address you are registered with
your score (reps, time, tiebreak, etc)
did you complete the workout Rx'd or Scaled
the name of the affiliate where you completed the workout
your judge's full name
or the video url
Pro tip: WRITING IN ALL CAPS or using excessive exclamation points will not speed up the process. Nor will sending more than one email about the same thing. All you succeed in doing by resending your request is resetting your place in the queue. We will honor all emails received before the deadline. Patience, young grasshopper.
You can confirm your score has been successfully submitted by seeing that it appears in your Score Submission History. If you do not see your score on that page, it is not in our system, and you need to try again.
View ArticleOnly Affiliate Managers can validate scores.
Step 1: Become the Affiliate Manager.
If your affiliate does not have an Affiliate Manager set up yet, follow the steps outlined in the " How do I become the Affiliate Manager ?" article. This should help get you set up.
Step 2: Login to your Games account.
If you are the Affiliate Manager, you must sign into your Games account in order to have the option to validate scores.
Step 3: Affiliate Manager who is a registered athlete:
Click the validate scores button from your Competition Dashboard.
The validate scores button can be found near the bottom of your competition dashboard.
validate scores
Affiliate Manager who is not competing:
If you the Affiliate Manager but not a registered athlete you can validate scores from the drop down menu under your name at the top right corner of the Games page.
Once you click on the "validate scores" button your competition page you should be taken to the page. Here you will see any pending scores that have been submitted to your affiliate.
Step 4: Double check the scores before validating.
Make sure the scores submitted are accurate. You should NOT validate any scores that are incorrect. Once scores are validated they may not be able to be adjusted or corrected. If you notice a score was entered incorrectly contact the athlete and see if they can withdraw and re-submit a score before the deadline. If you are validating after the score submission deadline and notice a score is incorrect, contact Games Support immediately for assistance.
View ArticleIf you completed the workout outside of an officially licensed CrossFit affiliate your only option for submitting a score would be by submitting a video of your performance to the score submission page.
Follow the video submission standards, which require the video to be uncut and unedited, to show all relevant weights and heights, and to keep a judge and clock or timer within the frame at all times.
Option 1
Upload your video to YouTube, Vimeo, or another public video sharing site, and submit the video url.
Example Video Urls
YouTube: https://www.youtube.com/watch?yourvideosubmission
Vimeo: https://vimeo.com/123456789yourvideosubmission
Option 2
Submit a hosted video, such as an .mov file.
Accepted File Types
HTTP, H.264 (.mp4, .mov, .f4v), FLV (.flv), 3GPP (.3gp,.3g2), VP8/WebM (.webm), Ogg Theora (.ogv)
Once you get to the score submission page you will be asked "How will this workout be validated?" Select video and you will be prompted to submit the video URL within the text box.
Enter the remaining score details and hit submit.
Video Score submissions are automatically validated and will appear on the Leaderboard once they have been submitted.
View ArticleNo scores submitted after the deadline will be accepted.
View ArticleWe have a few suggestions for how to get the application to work better for you.
Take the course on your computer or switch devices. Users tend to have more troubles when they try to take the course on their smart phone or tablet.
Try a different browser.Chrome and Firefox are best.
Clear your browser cache.
Check your internet network. Some networks may have firewalls that prevent the course to play. If you are attempting to access the course at your work, try accessing the course home or at your affiliate instead of from work.
View ArticleAll submitted scores go through a period where they are pending validation from the affiliate manager. If your score is not on the leaderboard, but you did submit it, and the little circle next to you score is yellow, then you score is pending validation and should make it up on the leaderboard within the next few days.
View ArticleNo.We do not accept late scores under any circumstances. To report technical difficulties with the score submission process, before the deadline, send an emailwith your name, score, the name of the affiliate validating it or a working video urlto [email protected]. Any emails received after the deadline will not be considered.
It is the sole responsibility of the athlete to ensure the timely and successful submission of their workout each week. Submissions that are incomplete (missing scores, name of Affiliate, name of Judge, containing video links that do not work, etc.) will not be accepted.
View ArticleAnyone who has completed the 2019 Judges Course can judge online videos submitted by athletes in the Open. Please be sure you have reviewed the Movement & Video Submission Standards prior to judging a video.
Here are the steps for judging a videotaped workout:
Login to games.crossfit.com and go to the Leaderboard.
Click any score with a video icon to watch the submission.
Watch the entire video and determine whether it matches one of these 3 options:
Good Video: Video is valid and the score is accurate
Need Review: Questionable reps. Please leave a comment with details and a time from video(ex: "12:32, missing lockout. 12:40, not touching target")
Invalid Video: Video did not load, or failed to meet standards (missing heights, weight measurements)
Please use the comments field to describe the reason for your rating.
View ArticleYes. Each year we release a new updated version of the Judges Course. If you would like to be considered a registered Judge for the current season you will need to complete the current course.
The 2019 Judges Course is only valid through 2019.
*NOTE* The 2019 Judges Course will be valid for the 2020 Open which begins in October of 2019. If you've already completed the 2019 course you're all set and do not need to retake it.
View ArticleMasters athletes in the 35-39, 40-44, 45-49, 50-54 year old divisions will appear in both the Individual division as well as their age division. Masters between ages 35-54 will perform the same version of workouts as Individuals so they are eligible to compete at as an Individual.
Masters athletes 35-54 will appear on both the Individual Men and Women Leaderboard as well as their respective age division Leaderboard. If they finish among the top in the Individual Leaderboard then they are eligible for advancement to the next stage of competition as an Individual athlete.
View ArticleAthletes can submit Open scores directly from their Competition Dashboard.
Score Submission History
From the Competition Dashboard you will have the option to submit scores for all five workouts.
Be sure to have all of the information necessary to submit a score.
Affiliate nameorvideo URL:
Judge's fullname:
Rx'd or Scaled:
Score or Time:
Tie-break time (if applicable)
IMPORTANT DETAILS
Late scores are not allowed. If you are having technical problems submitting a score, you must email [email protected] before the deadline with your name, score, and the name of the affiliate validating it and your judge’s name, or the video url. Any emails received after the deadline will not be considered.
You can confirm your score has been successfully submitted by seeing that it appears on your . If you do not see your score on that page, it is not in our system, and you need to try again.
If you are still having issues contact Games Support at [email protected]
View ArticleOnce you have successfully submitted your scores and you have the yellow circle (indicates pending), then all you have to do is wait for your affiliate manager to validate your scores. You affiliate Manager will have until Wednesday at 5:00 PM Pacific Time to validate your scores. If your affiliate manager fails to validate your scores before the deadline, please contact [email protected] as they will be able to help you.
View ArticleYou should be able to select "I do not work out at a CrossFit affiliate."
This will list you as an unaffiliated athlete. You will still need to select a country.
View ArticleStep 1: Go to Games.CrossFit.com
To begin registration, click the REGISTER button in the center of the homepage.
Registration for the Open starts August 29, 2019, and continues through the entirety of the Open (which ends November 11). To be a valid competitor, however, you will want to register and submit your score on Open Workout 20.1 before 5:00 p.m. PT on Monday, October 14.
Step 2: Login / Create an Account
Please login with your existing CrossFit ID (an email address and password that you've used for other CrossFit events such as the Open, Judges Course, or seminar registration). It's important to use the same email address and passwordso that your record isn't fragmented between multiple CrossFit accounts.
New participants click CREATE AN ACCOUNT.
Step 3: Enter/Edit Your Information
ABOUT ME. Double check to make sure your name, email address, birthdate, Competition age, gender, country of citizenship, and competition division are accurate.
WHERE DO YOU WORKOUT? Enter the name of your CrossFit affiliate or select that you do not workout at an affiliate. If you do not workout at an affiliate you will need to select a country and state/province (if applicable). Don't over-think it, unless you (1) have an unusual circumstance or (2) recently moved or (3) split your time between many places because you're away for college, serving in the military, or traveling frequently for work. If you're still unsure contact .
AGREE TO DEADLINES. Scores are due eachMonday at 5 p.m. PT. Late results will not be accepted for any reason, so get your results early.
AGREE TO TERMS.You may be required to sign this document. If you have any troubles, please contact [email protected]. Minors must have their parent or guardian sign for them.
EMAIL NOTIFICATIONS. Make sure the box is checked if you would like to receive email updates, news, and events from CrossFit.
Step 4: Complete the DocuSign waiver.
Step 5: Pay
Registration costs US$20 for all athletes worldwide. Taxes apply.
Enter your credit or debit card information, and billing address. CrossFit also accepts PayPal, Apple Pay, and Discover network cards.
Step 6: Fill in Your Athlete Profile
Filling in your athlete profile is more important now than ever before. The new Leaderboard displays your profile picture, age, height, and weight (all competition related data). By providing a headshot and your basic stats, your peers on the Leaderboard are able to learn more about who you are.
Please take the time to add:
Profile photo (head shot)
Cover photo (landscape orientation action shot)
Bio (introduce yourself in 25 - 50 words.)
Benchmark stats (pull out your workout journal, or online recording site and get those stats up to date)
Social media URLs (connect your account to your Instagram, Facebook, Twitter, or Snapchat)
Select your CrossFit affiliate (if applicable)
View ArticleYou may request to have your profile, including all associated data, deleted entirely by contacting Games Support at [email protected]
After you submit a formal request, the Games support team will email you a Subject Access Request (SAR) form to the email associated with your CrossFit ID. For this process, it is imperative that you use the email associated with the CrossFit ID we have on file to avoid our team processing fraudulent requests.
While we are processing your request to have your profile deleted, we can hide your profile from public view.
We cannot delete your profile entirely. When you signed up for a public competition and submitted scores during the Open, you became part of the history of the season. We can, however, hide your profile so it is no longer visible on the CrossFit Games website.
After we hide your profile, your name maystill appear on theLeaderboard, as it isarchived each seasonand will not be altered.Please be advised that we cannot controlwhat Google will pick up if someone performs a websearch for your name. You may still see a link to your athlete profile on Google, but over time this should be phased out.
In summary, while we cannot delete your CrossFit ID entirely, your Games site profile will be hidden from public view.If you plan to compete next year or register for any courses, you will need to contact Games Supportbefore attempting to register.
If you would like your profile hidden, please contact Games Support at [email protected].
View ArticleEveryone is placed in an age division based on their date of birth listed on their CrossFit ID. Your age as of July 14, 2020 will determine your age division.
Anyone between the ages of 18 and 34will be placed solely in theMen's and Women's divisions.
The other age division cut-off dates can be found in the Rulebook.
Men and Women
Boys and Girls 14-15 (Born on or between 07/15/2004 and 07/14/2006)
Boys and Girls 16-17 (Born on or between 07/15/2002 and 07/14/2004)
Men and Women 35-39 (Born on or between 07/15/80 and 07/14/85)
Men and Women 40-44 (Born on or between 07/15/75 and 07/14/80)
Men and Women 45-49 (Born on or between 07/15/70 and 07/14/75)
Men and Women 50-54 (Born on or between 07/15/65 and 07/14/70)
Men and Women 55-59 (Born on or between 07/15/60 and 07/14/65)
Men and Women 60+ (Born on or before 07/14/60)
You don't need to worry about doing any special calculations as the Games website will do this for you when you register.
View ArticleThe Leaderboard is used to find your ranking during our competitions.
You can filter the Leaderboard in a variety of ways.
Competition:You can view different competitions throughout the year. Open, Games, etc.
View: You can choose to view the Open Leaderboard, affiliate leaderboard, or the National Champion Leaderboard
Division: You can select to view the different divisions in our competition. Men, Women, Boys (14-15, 16-17), Girls (14-15, 16-17), Men (40-44, 45-49, 50-54, 55-59, 60+), and Women(40-44, 45-49, 50-54, 55-59, 60+).
Workout Type: You can select between viewing the Rx'd or scaled Leaderboard.
Sort: You can filter from which event you want to see or how the overall Leaderboard looks.
Year: You can select which year of the Leaderboard you'd like to see. You can take a look at previous year's results if you'd like.
Country: You can select to see the Fittest in a particular country
Hashtag: You can search for a particular hashtag and view athletes who have selected that hashtag to identify with.
For each workout, you are ranked on the Leaderboard based on how you performed compared to others in your division. The higher rep count or faster time in a workout gives you the better ranking.
When looking at the Leaderboard you will see your ranking next to your name. You will also see the total points you have accumulated during the Open. The total points are the sum of your rankings for each Open workout.
For each particular workout, you will also see two numbers. The number outside the parenthesis is the rank for that workout. The number inside the parenthesis is your score for that workout.
For example, Mathew Fraser finished the Open competition ranked first place worldwide with 66 points total in 2019. For week 1 he had a score of 387 reps. This was good enough for a 59th-place ranking worldwide. Thus under week 1, his score is posted as "59th(387 reps)". He went on to finish the remaining weeks with rankings of 3rd, 1st, 2nd, and 1st. When you add his rankings together it comes out to 66 points total. The lower the sum of your rankings is, the better the overall placing.
View ArticleThe site will not accept my credit or debit card. What do I do?
Make sure that you entered your credit card information correctly. Often times, people get the credit card error when they have missed a required field, such as the CVV, or mistyped the credit card number. The CVV is the three-digit number on the back of Visa, and MasterCard branded cards or the four-digit number on the upper right-hand side of American Express cards.
Another common issue is the card has expired. Please check your expiration date to see if that is the problem.
Other troubleshooting tips:
Clear your browser's cache
Use a different browser (Firefox, Chrome, Safari)
Use a different device (laptop, tablet, smart phone)
Try logging out and logging back in
If you are still having trouble, we recommend you contact your credit card company.
The website says that a duplicate transaction has occurred.
Step 1: Check your bank statement to see if your card was charged twice.
Step 2 (Double Charge): If the card has been charged twice (or more) contact us at [email protected] and we will fix it.
Step 2 (Single Charge): If your card has not been charged, but you find yourself stuck on a page stating that there has been a duplicate transaction, try:
Clearing your browser cache.
Logging out and logging back in.
Using a different browser. (For example, FireFox, Chrome, Safari, Internet Explorer.)
You may be seeing this error message because the website has cached it. By clearing your browser's cache, the error message should disappear. If this doesn't work, try the other two suggestions.
Contact Games Support ([email protected]) if none of these suggestions help.
View ArticleWe rely on the integrity of the community to assist us in upholding the stated rules in our worldwide test. Accusing someone of cheating should not be taken lightly. Please provide all pertinent evidence you have. Be as specific and detailed as possible. Hearsay, conjecture, or hypothetical situations will not be pursued.
If you suspect an athlete, affiliateor team of cheating, it is encouraged that you report the violation in the correct manner.
The CrossFit Allegations page contains the proper forms and phone number to report an allegation.
If you have any questions regarding on how to report an allegation contact Games Support at [email protected].
View ArticleThe Individual Division automatically includes all men and women between 16 - 54 years old. Athletes ages 14 - 17 are placed in the Teenage Division, and athletes ages 35+ are placed in the Masters Division.
As you may have noticed, there's overlap between the Individual and Masters Divisions (35 - 54) and the Individual and Teenage Division (16-17). The youngest four masters age groups (35-39, 40-44, 45-49, 50-54) and Teenagers 16-17 will always complete the same version of the Open workout as the Individual Division, and therefore these athletes can appear on both leaderboards (Individual and Masters or Individuals and Teenagers).
Should they finish the Open ranked high enough on the Individual Leaderboard they are eligible to compete at the Games against Individual athletes.
Any teenage athlete 14-15 who wishes to compete as an Individual athlete will need to contact Games Support at [email protected] prior to the close of score submissions for Open Workout 20.1.
View ArticleTeenagers in the 16-17 year old division will appear in both the Individual division as well as their age division. Teenagers 16-17 will perform the same version of workouts as Individuals so they are eligible to compete at as an Individual.
Teenagers in the 14-15 division should contact the Games Support team at [email protected] to request a change of division. You will need to compete in the Individual Division, completing the same versions of the workouts as adult men or women, in order to compete individually.
Please note that by removing yourself from the Teenage Division, you will not be in contention for the Teenage Online Qualifier or the Teenage Competition at the CrossFit Games.
This change must be made prior to the close of score submissions for Open Workout 20.1.
View ArticleInstead of selecting a profession such as “medical doctor” in your profile we have grouped professions by hashtags. To compare your stats with others in your profession you will now simply add that hashtag to your Competition Dashboard. For example, if you’re a firefighter you will add #firefighter to your Competition Dashboard via the “hashtag wizard” and anyone who identifies with the hashtag #firefighter will appear on your Competition Dashboard.
You can then create a Custom Leaderboard and use your profession hashtag to view everyone who has also used your profession hashtag.
View ArticleEn lugar de seleccionar una profesin como "mdico" en tu perfil, hemos agrupado las profesiones mediante hashtags. Para comparar tus estadsticas con las de otras personas de tu profesin, bastar con que aadas ese hashtag a tu marcador personalizado. Por ejemplo, si eres bombero, puedes aadir #bombero al marcador personalizado a travs del asistente de hashtags. Todo aquel que se identifique con el hashtag #bombero aparecer en tu marcador.
View ArticleEm vez de selecionar uma profisso como “mdico” em seu perfil, ns agrupamos os profissionais por hashtags. Para comparar seus resultados com o de colegas de profisso, basta adicionar a hashtag ao seu painel personalizado. Por exemplo, se voc trabalha como bombeiro, adicione #bombeiro ao seu painel personalizado atravs do “assistente de hashtag” e todos os que se identificam com a hashtag #bombeiro aparecero no painel.
View ArticleInvece di selezionare una professione, come per esempio “medico”, nel tuo profilo, abbiamo raggruppato le professioni per hashtag. Per confrontare le tue statistiche con altre persone che fanno il tuo lavoro ora ti baster aggiungere l’hashtag alla tua classifica personale. Per esempio, se sei un vigile del fuoco, aggiungi #vigiledelfuoco alla tua classifica personalizzata tramite lo “strumento per la definizione degli hashtag” e tutti coloro che si identificano con l’hashtag #vigiledelfuoco saranno visualizzati nella tua classifica personalizzata.
View ArticleAnstatt die Auswahl eines Berufs wie z.B. Arzt“ in deinem Profil zu ermglichen, haben wir die Berufe mithilfe von Hashtags zu Gruppen zusammengefasst. Um deine Statistik mit anderen in deinem Beruf zu vergleichen, fgst du nun einfach diesen Hashtag deinem personalisierten Leaderboard hinzu. Du bist Feuerwehrmann oder Feuerwehrfrau? Dann fge mithilfe des Hashtag Wizard“ deinem personalisierten Leaderboard einfach #feuerwehrmann bzw. #feuerwehrfrau hinzu. Alle, die sich mit diesem Hashtag identifizieren, werden dann in deinem personalisierten Leaderboard angezeigt.
View ArticlePlutt que de slectionner une profession comme mdecin dans votre profil, nous avons regroup les mtiers l’aide de hashtags. Pour comparer vos rsultats ceux de vos confrres, il suffit d’ajouter le hashtag correspondant votre tableau de classement personnalis. Par exemple, si vous tes pompier, en ajoutant #pompier votre tableau de classement personnalis l’aide de "hashtag wizard", vous verrez les rsultats de chaque personne qui s’identifie avec le hashtag #pompier.
Vous pouvez ensuite crer un tableau de classement personnalis et utiliser votre hashtag de profession pour afficher toutes les personnes qui ont galement utilis votre hashtag de profession.
View ArticleGo to the login page, and click "Forgot email?" underneath Create an Account.
Do not create a new CrossFitaccountsince that will fragment your competition history.
If you are unable to resolve your issue please contact and they will assist you.
View ArticleNo problem! You can still sign in using your old email address. Once you've logged in with your old email, you can change your email address by clicking "edit email or password". This can be found in the top right corner in the drop down menu under your name.
account settings
This will bring you to the " ."
On the account settings page, you will be able to change your email address and other basic information such as your name, gender and birthday.
If you no longer remember the password to your CrossFit ID account or are having other issues logging in with your old email address, please contact Games Support at [email protected] to update your email address. They can update the email address for you.
Logging in with your old email address is well worth the effort. By signing in using your old account name, all of your past performances and statistics will be present on your profile.
View ArticleYour CrossFit ID is located in four places on the CrossFit Games website.
Once you log in to your athlete profile you can find it:
1. On your Competition Dashboard under your name:
2. In the dropdown menu under your name at the top right corner of the Games site:
3. On your public profile next your country of citizenship:
4. On your account settings page under your profile picture:
If you are having difficulties locating your CrossFit ID number you can contact Games Support at .
View ArticleIn order for your affiliate to participate in the Open you must first be in good standing with HQ.
If you have paid your affiliate fees and are up to date with your insurance your affiliate can participate in the Open!
You do not need to register your affiliate. Any affiliates in good standing will appear on the Games site for your athletes to select when registering.
Assign an affiliate manager:
Most importantly, in order to be ready to participate in the Open, your affiliate must assign an affiliate manager.
Each affiliate must have an affiliate manager which will be the person responsible for validating Open workouts. The affiliate manager must have completed the current online Judges Course (2019) and must be available to login to their account and validate scores before the validation deadline of Wednesday at 5:00 p.m. PT. Scores need to be submitted by Monday however, they can be validated up until Wednesday.
Most of the time, the affiliate owner is also the affiliate manager however, it doesn't have to be. Anyone from the gym can be the affiliate manager as long as they have completed the Judges Course.
For more information on how to become an affiliate manager check out the article: How do I become the Affiliate Manager?
Read the workout descriptions and movement standards:
Make sure all of your athletes and judges are aware of the workout descriptions and movement standards for each Open workout. You can find the descriptions and standards on the workouts page on the Games site.
There are standards for each division listed on these pages.
You can also find printable versions of descriptions as well as printable scorecards for your athletes and judges to use.
Make sure scores are submitted by Monday at 5:00 p.m. Pacific Time each week.
Scores are due by 5:00 p.m. PT each week. Make sure all of your athletes submit their scores by this time. We do not accept late scores. It is the responsibility of the athlete to submit their own score.
Have fun with your gym!
If you have any issues regarding the affiliate management set-up or finding workout descriptions contact Games Support for assistance. They can be reached at [email protected].
View ArticleAdd hashtags that describe who you are. This will allow others to build a custom leaderboard with all of the #dads, #moms, #lawyers or #whateveryouthinkof in the 2020 Open.
1) Log into your account and select “dashboard from the dropdown menu under your name.
2) Select custom leaderboard at the bottom of the page.
3) Select “hashtag wizard” and start creating! Here you will also see a list of suggested hashtags grouped by occupation, sports, etc.
OR, simply enter any hashtag in the space provided at the bottom of your Competition Dashboard
View Article1. Log into your account and select “dashboard” from the dropdown menu under your name
2. Select “custom leaderboard” from the bottom of your Competition Dashboard
3. Read all about how to create your custom leaderboard here and then select “create new leaderboard” to begin!
4. Select 2020 when prompted to chose the year.
5. Give your Leaderboard a name. EX: “Women of CrossFit Santa Cruz”
6. Start adding athletes to your Leaderboard.
This begins to build the pool of athletes you can quickly compare stats with during the open. These athletes will appear at the bottom of the page as hashtags. Note, if an athlete has not signed up for the open, they will not appear in the dropdown menu and can not be selected.
You can add specific athletes (Step 3)
You can also add entire affiliate to your Leaderboard.
You can add athletes based on which hashtags they have associated themselves with
You can also filter by certain ages and genders.
7. Click “save and view” at the bottom of the page to view your custom leaderboards.
8. Your custom leaderboards may also be accessed via the dropdown menu under your name
You may create as many leaderboards as you want! Have fun!
View ArticleYou can update yourBenchmark Stats by selecting Edit Profile from the drop down menu locatedin the top right corner under your name.
Click "Edit Benchmark Stats".
After selecting "Edit Benchmark Stats" click the Edit button in the "Athlete Info" section to be able to edit your Benchmark Stats.
View ArticleTu perfil pblico muestra tu imagen de perfil, altura, peso, cualquier benchmarks y una breve biografa acerca de ti si lo deseas.
Si deseas realizar modificaciones en tu perfil pblico de CrossFit Games, debers ir a la pgina de edit profile en tu cuenta.
Tambin puede encontrar el botn "Editar perfil" en su Panel de competencia.
Aqu puedes actualizar algunos de tus benchmarks, la biografa de atleta, y contarle a la gente un poco ms sobre ti.
Puede actualizar su foto haciendo clic en el botn "Cambiar perfil" en su foto de perfil. Tambin puede actualizar la foto de portada haciendo clic en "Cambiar portada" en la esquina superior derecha de la foto de portada.
View ArticleSeu perfil pblico exibe sua foto do perfil, altura, peso, benchmarks e uma breve biografia sobre voc, se desejar.
Se voc quiser editar seu perfil do CrossFit Games, voc precisar acessar a pgina do perfil do edit profile em sua conta.
Voc tambm pode encontrar o boto "Editar perfil" no painel da competio.
Aqui voc pode atualizar alguns benchmarks, sua biografia de atleta e contar s pessoas um pouco mais sobre voc.
Voc pode atualizar sua foto clicando no boto "Alterar perfil" na foto do seu perfil. Voc tambm pode atualizar a foto da capa clicando em "Alterar capa" no canto superior direito da foto da capa.
View ArticleYour public profile displays your profile picture, height, weight, any benchmark workouts, and a short biography about yourself if you'd like.
If you would like to make edits to your public Games profile you'll need to go to the edit profile page on your account.
You can also find the "Edit Profile" button on your Competition Dashboard.
Here you can update a few benchmark workouts, your athlete bio, and tell people a little more about yourself.
You can update your photo by clicking the "Change Profile"button on your profile picture. You can also update the Cover Photo by clicking "Change Cover" in the top right corner of the cover photo.
View ArticleYou will be able to make any edits on your Competition Dashboard.
NOTE: You will only be able to make edits to your gender between Open registration and the end of Week 1 of the Open. Any edits after that will need to go through Games Support. They can be reached at [email protected].
To edit your gender if you make a mistake, please follow the steps listed below:
1. Login tothe Games Site.
2. On the very top right-hand side of the page, in red, click on your name and a dropdown menu should appear. Shown below:
3. Click on "Your Dashboard".
4. Once you are on your Competition Dashboard page, click on the Account Settings in red color right below your name:
5. Once you are on your account settings go to gender and make the correct changes and save.
Alternately, you can make changes to your profile, including gender, by clicking "Edit Personal Info" on your Dashboard
View ArticleNachdem du dich registriert hast, solltest du dein Wettkampf Dashboard nach der Anmeldung auf der Website jederzeit aufrufen knnen.
Klicke oben rechts auf der Games Website auf deinen Namen, um das Dropdown Men zu ffnen.
Whle aus diesem Dropdown Men DEIN DASHBOARD aus, um auf die folgende Seite zu gelangen:
Auf deinem Wettkampf Dashboard kannst du nderungen an deiner Affiliate und deinem Land vornehmen und ein personalisiertes Leaderboard erstellen.
HINWEIS: Sie knnen Ihren Partner, Ihr Geschlecht und Ihr Land nur bis zum Einsendeschluss der ersten Woche, dem 14. Oktober, um 17:00 Uhr bearbeiten. PT.
View ArticleDopo aver completato la registrazione dovresti essere in grado di visitare il tuo dashboard della gara in qualunque momento accedendo al sito web.
Fai clic sul tuo nome nell’angolo in alto a destra del sito dei Games e vedrai un menu a discesa
Scorri e seleziona YOUR DASHBOARD (IL TUO DASHBOARD) da questo menu a discesa per aprire la seguente schermata:
Nel tuo dashboard della gara, puoi apportare modifiche al tuo affiliato, al paese e creare una classifica personalizzata.
NOTA: puoi modificare il tuo affiliato, il tuo sesso e il tuo paese fino alla scadenza per l'invio dei punteggi della settimana 1, il 14 ottobre, alle 17:00. PT.
View ArticleDepois de concluir seu cadastro, voc poder visitar o Painel de Competio a qualquer momento enquanto estiver logado no site.
Clique em seu nome no canto superior direito do site do Games e um menu suspenso ser exibido.
Deslize e selecione SEU PAINEL nesse menu suspenso para acessar a tela a seguir:
No seu Painel de Competio, possvel editar seu afiliado ou pas e criar um Painel Personalizado.
Observao: s possvel editar seu afiliado, sexo e pas at o encerramento do prazo de envio da Semana 1, em 14 de outubro, s 17h (Horrio do Pacfico).
View Article