CaptionCall Compensation Employee Reviews | Comparably
CaptionCall Claimed Company
Helping people with hearing loss, stay socially connected for a longer, happier, healthier life! read more
EMPLOYEE
PARTICIPANTS
99
TOTAL
RATINGS
1045
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CaptionCall Compensation Employee Reviews

What is the best part about your compensation package?

Dental and 401k are decent.

Best part is the benefits they offer!

The benefits are out of this world for full timers.

401k with 4% match is pretty sweet. insurance benefits were a pleasant surprise although unneeded.

Great benefits and great travel still attention to family

Ability to work as much as I want

fair and in line with other similar packages

Review from Customer Support Dept

They now offer great health insurance and all that a person needs with a family

Review from Customer Support Dept

Inexpensive benefits. Some benefits available for part time.

Review from Customer Support Dept

Work part time, but still qualify to contribute to a 401k or Roth 401k.

Review from Customer Support Dept

401k available regardless of full-time or part-time status

Review from Communications Dept

Pay is decent for work required, but little opportunity for raises in hourly pay. Some bonuses are available but limited

Why do you feel undervalued and what would make you feel better about your compensation?

Because they do not care about their people - and thats an understatement.

Paid 12 and hour for part time and take a pay cut to 11.50 to go full time. They say it's bc you get insurance. I already have insurance somewhere else but still take a cut. Calls are back to back. Constant talking. Ceo and higher ups pull in way more and don't do more than agents do.

The work is hard and you have to teach yourself a lot of it.

The pay is lower than others in this field

I work full time and have to collect food stamps to feed my family

Even though this job seems simple, it’s definitely not. I believe all employees deserve a much better base pay and better raises and raises should be given more ofte

All companies should pay a liveable wage.

Review from Customer Support Dept

Review Sentiment at CaptionCall

68
68%
32
32%

About CaptionCall's Compensation

D
51/100

Where This Score Ranks CaptionCall's Compensation

BOTTOM
20%

In the Bottom 20% of 1748 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

2nd

2nd place versus 1 competitors rated on Comparably

49 employees at CaptionCall score their wages and compensation a D on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 43% say Yes. The Communications department is the most satisfied with their compensation, ranking it 66/100, a full 5 pts above the Customer Support department. If you want detailed data about CaptionCall's wages, see the <a href="https://www.comparably.com/companies/359452/salaries">wage breakdown by department, job titles, locations, and more.</a>

Rate Compensation the Highest

  • Ethnicity - Hispanic or Latino
    +19%
  • Experience - Entry Level
    +19%
  • Department - Communications
    +15%

Rate Compensation the Lowest

  • Ethnicity - Other
    -7%
  • Gender - Male
    -3%
  • Experience - 1 to 3 Years
    +7%

How CaptionCall's Compensation Score is Calculated

FILTER RATINGS BY

Results from 49 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes43%
No57%
Do you believe you're paid fairly?
AnswerPercent
Yes52%
No48%
Are you satisfied with your Benefits?
AnswerPercent
Yes0%
No100%
Does your company give annual bonuses?
AnswerPercent
Every 6 months or less0%
Every year25%
Every 2 years50%
Every 3 years or more0%
Never25%
How often do you get a raise?
×
Rate your company