Capital One Competitors | Comparably
Capital One Claimed Company
You know who you are and what you want. It drives you to be your best. That’s why we want you at Capital One. We’re doing some bold, transformative things here. You’re empowered to explore, create and do what’s never been done before. Like changing banking for good. What’s in it for you? A career surrounded by brilliant minds. People from different backgrounds, experiences and education levels. Coming together to create a sense of belonging. Supporting you where you are and where you want to be. Here’s your chance to do real, impactful work that matters—without giving up your life or integrity to achieve it. That’s life at Capital One. read more
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EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652

Capital One Competitors

Capital One competitors include Kasasa, Mastercard, Ally Financial Inc., American Express and Bank of America. Capital One ranks 3rd in CEO Score on Comparably vs its competitors. See below how Capital One compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
3rd
Product Quality
5th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th

Capital One Competitors at a Glance

CEO Ratings Comparison

Capital One's CEO Score Ranks 3rd

282 Employees at Capital One rate Richard Fairbank a 80 out of 100, which ranks them 3rd below Kasasa's CEO,Gabriel Krajicek. Last rating was months ago.

  1. 1st
    Michael Miebach Mastercard's CEO
    Michael Miebach
    Mastercard
    83
    out of 100

    356 Employees at Mastercard rate Michael Miebach a 83 out of 100, which ranks them 1st out of Capital One's competitors. Last rating was a day ago.

  2. 2nd
    Gabriel Krajicek Kasasa's CEO
    Gabriel Krajicek
    Kasasa
    81
    out of 100

    25 Employees at Kasasa rate Gabriel Krajicek a 81 out of 100, which ranks them 2nd out of Capital One's competitors. Last rating was months ago.

  3. 3rd
    Richard Fairbank Capital One's CEO
    Richard Fairbank
    Capital One
    80
    out of 100
  4. 4th
    Stephen Squeri American Express' CEO
    Stephen Squeri
    American Express
    79
    out of 100

    605 Employees at American Express rate Stephen Squeri a 79 out of 100, which ranks them 4th out of Capital One's competitors. Last rating was 16 days ago.

  5. 5th
    Jeffrey Brown Ally Financial Inc. CEO
    Jeffrey Brown
    Ally Financial Inc.
    79
    out of 100

    156 Employees at Ally Financial Inc. rate Jeffrey Brown a 79 out of 100, which ranks them 5th out of Capital One's competitors. Last rating was months ago.

  6. 6th
    Brian Moynihan Bank of America's CEO
    Brian Moynihan
    Bank of America
    73
    out of 100

    658 Employees at Bank of America rate Brian Moynihan a 73 out of 100, which ranks them 6th out of Capital One's competitors. Last rating was 2 months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Michael MiebachMastercard83
2Gabriel KrajicekKasasa81
3Richard FairbankCapital One80
4Stephen SqueriAmerican Express79
5Jeffrey BrownAlly Financial Inc.79
6Brian MoynihanBank of America73
Product Quality Score Comparison

Capital One Ranks 5th in Product Quality Score

421 Customers rate Capital One's Product Quality Score a 2.3/5, which ranks it 5th against its competitors, below Bank of America.

  1. 1st
    Mastercard
    4 / 5
  2. 2nd
    Kasasa
    3.9 / 5
  3. 3rd
    American Express
    3.5 / 5
  4. 4th
    Bank of America
    3.5 / 5
  5. 5th
    Capital One
    2.3 / 5
  6. 6th
    Ally Financial Inc.
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1Mastercard80
2Kasasa78
3American Express71
4Bank of America71
5Capital One47
6Ally Financial Inc.43
NPS Comparison

Capital One Ranks 6th in Net Promoter Score

401 Customers rate Capital One's Net Promoter Score a -41, which ranks it 6th against its competitors, below Ally Financial Inc.. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Capital One to a friend?”.

  1. 1st
    Mastercard
    27
  2. 2nd
    American Express
    18
  3. 3rd
    Kasasa
    5
  4. 4th
    Bank of America
    2
  5. 5th
    Ally Financial Inc.
    -40
  6. 6th
    Capital One
    -41
NPS Comparison
RankCompany Score
1Mastercard27
2American Express18
3Kasasa5
4Bank of America2
5Ally Financial Inc.-40
6Capital One-41
Pricing Score Comparison

Capital One Ranks 6th in Pricing Score

359 Customers rate Capital One's Pricing Score a 2.1/5, which ranks it 6th against its competitors, below Ally Financial Inc..

  1. 1st
    Mastercard
    3.9 / 5
  2. 2nd
    Kasasa
    3.4 / 5
  3. 3rd
    American Express
    3.3 / 5
  4. 4th
    Bank of America
    3.3 / 5
  5. 5th
    Ally Financial Inc.
    2.2 / 5
  6. 6th
    Capital One
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Mastercard78
2Kasasa69
3American Express67
4Bank of America66
5Ally Financial Inc.45
6Capital One43
Customer Service Comparison

Capital One Ranks 6th in Customer Service

337 Customers rate Capital One's Customer Service a 2/5, which ranks it 6th against its competitors, below Ally Financial Inc..

  1. 1st
    Mastercard
    3.9 / 5
  2. 2nd
    Kasasa
    3.6 / 5
  3. 3rd
    American Express
    3.4 / 5
  4. 4th
    Bank of America
    3.4 / 5
  5. 5th
    Ally Financial Inc.
    2.1 / 5
  6. 6th
    Capital One
    2 / 5
Customer Service Comparison
RankCompany Score
1Mastercard79
2Kasasa72
3American Express68
4Bank of America68
5Ally Financial Inc.43
6Capital One40
Overall Culture Score Comparison

Capital One Ranks 4th in Overall Culture Score

315 Employees rate Capital One's Overall Culture a 72/100, which ranks it 4th against its competitors, below Ally Financial Inc.. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Kasasa
    83 / 100
  2. 2nd
    Mastercard
    76 / 100
  3. 3rd
    Ally Financial Inc.
    75 / 100
  4. 4th
    Capital One
    72 / 100
  5. 5th
    American Express
    71 / 100
  6. 6th
    Bank of America
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1Kasasa83
2Mastercard76
3Ally Financial Inc.75
4Capital One72
5American Express71
6Bank of America68
eNPS Comparison

Capital One Ranks 4th in Employee Net Promoter Score

240 Employees rate Capital One's Employee Net Promoter Score a 25, which ranks it 4th against its competitors, below Kasasa. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Capital One to a friend?”.

  1. 1st
    Mastercard
    40
  2. 2nd
    Ally Financial Inc.
    31
  3. 3rd
    Kasasa
    30
  4. 4th
    Capital One
    25
  5. 5th
    American Express
    16
  6. 6th
    Bank of America
    3
eNPS Comparison
RankCompany eNPS
1Mastercard40
2Ally Financial Inc.31
3Kasasa30
4Capital One25
5American Express16
6Bank of America3
Gender Score Comparison

Capital One Ranks 4th in Gender Score

109 Employees rate Capital One's Gender Score a 74/100, which ranks it 4th against its competitors, below Mastercard. The Gender Score tracks how positively women rate their experience at Capital One.

  1. 1st
    Kasasa
    81 / 100
  2. 2nd
    Ally Financial Inc.
    78 / 100
  3. 3rd
    Mastercard
    76 / 100
  4. 4th
    Capital One
    74 / 100
  5. 5th
    Bank of America
    70 / 100
  6. 6th
    American Express
    69 / 100
Gender Score Comparison
RankCompany Score
1Kasasa81
2Ally Financial Inc.78
3Mastercard76
4Capital One74
5Bank of America70
6American Express69
Diversity Score Comparison

Capital One Ranks 3rd in Diversity Score

152 Employees rate Capital One's Diversity Score a 71/100, which ranks it 3rd against its competitors, below Ally Financial Inc.. The Diversity Score tracks how positively diverse employees rate their experience at Capital One.

  1. 1st
    Kasasa
    86 / 100
  2. 2nd
    Ally Financial Inc.
    73 / 100
  3. 3rd
    Capital One
    71 / 100
  4. 4th
    American Express
    69 / 100
  5. 5th
    Mastercard
    69 / 100
  6. 6th
    Bank of America
    67 / 100
Diversity Score Comparison
RankCompany Score
1Kasasa86
2Ally Financial Inc.73
3Capital One71
4American Express69
5Mastercard69
6Bank of America67
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