Capital One Claimed Company
You know who you are and what you want. It drives you to be your best. That’s why we want you at Capital One. We’re doing some bold, transformative things here. You’re empowered to explore, create and do what’s never been done before. Like changing banking for good. What’s in it for you? A career surrounded by brilliant minds. People from different backgrounds, experiences and education levels. Coming together to create a sense of belonging. Supporting you where you are and where you want to be. Here’s your chance to do real, impactful work that matters—without giving up your life or integrity to achieve it. That’s life at Capital One.
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Capital One Company Culture
Capital One Culture
This score is derived from employee ratings & reviews4.1/5
Capital One's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Perks & Benefits
A+Happiness
AGender
B+Capital One CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Richard Fairbank
80 /100
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Diversity at Capital One
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Capital One have rated Perks And Benefits, CEO Rating, and Happiness as the highest categories they have scored
Women at Capital One
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Women at Capital One have rated Perks And Benefits, Happiness, and Compensation as the highest categories they have scored
Capital One eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
25
Capital One employees are 25% more likely to recommend Capital One as a great place to work
| 48% | Promoters |
|---|---|
| 29% | Passives |
| 23% | Detractors |
Working at Capital One
Working at Capital One is rated highly by 315 employees, across various culture dimensions. Capital One employees are most satisfied about CEO Rating, Compensation, and Perks And Benefits categories, putting Capital One’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Washington, DC. See below in detail how working at Capital One was rated by employees.
Overall Company Culture at Capital One
B
Overall Company Culture at Capital One is rated B
Last updated months ago
Top
25%
Capital One ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Capital One Employee Reviews
Out of 415 Capital One employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Capital One improve their work culture.
| Positive Reviews | 79% |
|---|---|
| Constructive Feedback | 21% |
Positive Reviews From Capital One Employees
- What is most positive about the culture and environment at your company?Good natured workplace, generally even keel.
- What did you like most about the interview process?Clear prep was provided in advance around expectations.
- What are some of the best things about your team?Very nice people to work with.
Constructive Feedback From Capital One Employees
- What does the leadership team need to get better at?Culture. Too many people over performing without room to level up causing skewed calibrations. Top heavy leadership. Stop hiring failed Amazon execs.
- What does the leadership team need to get better at?Performance management toxic culture. Clean house. Fire all middle management. 27 year olds with 3 years work expeirence are not supposed to be people leaders
- What do your coworkers need to improve and how could you work together better?Performance management ruins teamworks. Culture is toxic
Capital One Company Information
Capital One Company Overview
You know who you are and what you want. It drives you to be your best. That’s why we want you at Capital One. We’re doing some bold, transformative things here. You’re empowered to explore, create and do what’s never been done before. Like changing banking for good. What’s in it for you? A career surrounded by brilliant minds. People from different backgrounds, experiences and education levels. Coming together to create a sense of belonging. Supporting you where you are and where you want to be. Here’s your chance to do real, impactful work that matters—without giving up your life or integrity to achieve it. That’s life at Capital One.
Capital One was founded in 1988 and its current CEO is Richard Fairbank. Since its inception 38 years ago, Capital One has grown to 45400 employees.
Capital One Mission, Vision & Values
Capital One Mission Statement
We want to unleash the talents of our more than 40,000 associates to deliver on our mission to bring ingenuity, simplicity and humanity to banking.
Capital One Vision Statement
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple – bring ingenuity, simplicity, and humanity to an industry ripe for change. Founder-led, Capital One is on a mission to change banking for good and to help people live their best lives. Together, we will build one of America’s leading information-based technology companies. Join us.
Capital One Values
- Excellence
- Do The Right Thing
Sustainability and Corporate Social Responsibility at Capital One
Environmental sustainability is fundamental to ensuring the future health and prosperity of our planet and its inhabitants. As a responsible company striving to change banking for good, it's our duty to limit our environmental impact on the communities where our associates and customers live and work. It's the right thing to do, and it's just smart business.
At Capital One, our goal is to help the communities in which we live and work thrive. We also do what we
can to ensure that residents and business owners have the support they need to realize their goals. We
make investments and bring together resources to transform not only the physical environment, but also the
economic landscape.
To do this, we get involved in our communities. We meet with residents, listen to and help them uncover the
unique issues that make it difficult for them to reach their goals. We then use that information to align our
resources, form key partnerships, and develop and implement programs designed to unlock the potential
that exists within each resident or business — and ultimately within the community itself.
| Headquarter | 1680 Capital One Drive Mclean, VA 22102-3491 United States of America |
|---|---|
| Website | www.capitalone.com |
| Founding Date | 1988 |
| Tel | 703-720-1000 |
| Company Status | Public |
| Stock | COF |
| Jobs | www.capitalonecareers.com/ |
| Social Sites |
Culture Video
Capital One Employees
Capital One has 45400 employees. 315 employees at Capital One have reviewed Capital One across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 315 Capital One employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Capital One are pleased with their total compensation at Capital One, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Capital One are generally satisfied with their team. 315 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Capital One are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Capital One believe the environment at Capital One is positive. Most Participants believe the pace of work at Capital One is comfortably fast. About 69% of the employees at Capital One work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Capital One are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Capital One employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Capital One report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Capital One have 2 meetings
Meetings
A Day in the Life
82% of Capital One employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Capital One employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of Capital One employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Capital One employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
82% of Capital One employees call their work environment positive
Environment
Joining Capital One - Employee Onboarding
The prevailing opinion from employees about joining Capital One is that the company was very prepared on their first day. Capital One employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Capital One KPIs and OKRs
At Capital One 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Capital One's KPIs and OKRs is essential for its success. Out of 73 Capital One employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 49 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Capital One CEO & Leadership
80 /100
Capital One CEO Awards and Recognitions
Richard’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Washington, DC. With a high CEO score, Richard Fairbank has won the Best CEOs for Women in 2019 along with T-Mobile CEO John Legere and HubSpot CEO Brian Halligan. In addition, Richard has garnered Best CEOs for Diversity in 2019 specifically for Diversity, making Capital One’s CEO one of the top rated CEOs by diverse employees. Capital One’s CEO is highly regarded especially by employees in the Business Development department, employees identified with Other ethnicities, and employees in the Product department. However, employees in the Communications department, employees in the HR department, and employees with the company for Over 10 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to Capital One’s competitors, Richard Fairbank ranks right above American Express CEO Stephen Squeri. Under Fairbank’s leadership, Capital One employee respondents are most happy about their Compensation and the company’s Perks And Benefits. Professional Development and Meetings are two areas, according to respondents, where Capital One could stand to see real improvement.
Capital One Leadership
The Capital One Executive Team is rated a “B” and led by CEO Richard Fairbank, Chief Enterprise Services Officer & Chief of Staff to the Chief Executive Officer Frank LaPrade III, J.D., and President of Financial Services Sanjiv Yajnik
Richard Fairbank CEO / President
Mr. Richard D. Fairbank is the Founder of Capital One Bank and serves as its Chairman and Chief Executive Officer. Mr.... read more
Frank LaPrade III, J.D. Chief Enterprise Services Officer & Chief of Staff to the Chief Executive Officer
Mr. Frank G. LaPrade, III, J.D., has been the Chief Enterprise Services Officer at Capital One Financial Corporation... read more
Sanjiv Yajnik President of Financial Services
Mr. Sanjiv Yajnik has been the President of Financial Services of Capital One Financial Corporation since June 2009. Mr.... read more
John Glennon Finneran Jr. General Counsel & Corporate Secretary
Mr. John G. Finneran, Jr. has served as General Counsel and Corporate Secretary of Capital One Financial Corporation... read more
Richard Scott Blackley Chief Financial Officer
Mr. Richard Scott Blackley is Chief Financial Officer of Capital One Financial Corporation since May 9, 2016. Mr.... read more
Ms. Lynn A. Carter, also known as Lynn, served as the President of Capital One Bank (USA), National Association, a... read more
Colin Ruh Senior Vice President
Mr. Colin Ruh has been a Senior Vice President of Capital One Financial Corporation since November 2006.
Darren Alcus President of Capital One Healthcare
Mr. Darren Alcus has been President of Capital One Healthcare at Capital One Financial Corporation since December 2015.... read more
Jim Gilbert Senior Vice President and Business Banking Market Manager
Mr. Jim Gilbert serves as Senior Vice President and Business Banking Market Manager of Capital One Financial... read more
Diversity & Inclusion at Capital One
Diverse employees at Capital One score the company 71/100 across various culture categories, placing Capital One in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Capital One across various culture dimensions.
A Culture of Belonging ,Culture is inherent – it’s not manufactured, but fostered by the voices involved.,At Capital One we take finding new coworkers pretty seriously. We don’t just want you to work here – we want you to belong. That means feeling seen, heard, valued and free to be your authentic self. ,,We’re on a mission to build a team as diverse as the customers we innovate for and serve everyday. So that we can be a place of opportunity, where team members from all backgrounds feel welcomed, inspired and driven to build fulfilling careers.,
Ranked Culture the Highest
Ranked Culture the Lowest
Capital One Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
- Life Insurance
Capital One PTO
Capital One's PTO and Vacation policy typically gives 20-30 days off a year with 82% of employees expected to be work free while out of office. Paid Time Off is Capital One's most important benefit besides Healthcare when ranked by employees, with 38% of employees saying it is the most important benefit. Capital One's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Capital One Internship Program
As an intern at Capital One, you’ll have the opportunity to tackle a challenging project hands-on with the support of your peers and team. There’s no better way to prepare for a full-time career than by digging in and experiencing collaboration and problem solving first-hand. Check out our internship programs below for more details.
How difficult is it to get an internship at Capital One?
Engineering
Customer Support
IT
Very Difficult0%
Somewhat Difficult50%
Not Difficult33%
Difficult0%
Does Not Offer Internships17%
Answered by 6 Engineering Interns
Very Difficult50%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships50%
Answered by 4 Customer Support Interns
Very Difficult0%
Somewhat Difficult50%
Not Difficult25%
Difficult0%
Does Not Offer Internships25%
Answered by 4 IT Interns
Frequently Asked Questions regarding Capital One
What is Capital One address?
Capital One location is at 1680 Capital One Drive
Who is the CEO of Capital One?
Capital One CEO is Richard Fairbank, their score by employees is 80
What is Capital One eNPS?
The eNPS for Capital One is 25
What is Capital One revenue?
Capital One revenue is $20B
How many employees work in Capital One?
Capital One has 45400 employees
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