Capital One Claimed Company
You know who you are and what you want. It drives you to be your best. That’s why we want you at Capital One. We’re... read more
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EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
5528
...

eNPS at Capital One

Capital One's Employee Net Promoter Score (eNPS) is 26, as rated by 232 employees. Employee Net Promoter Score tracks Capital One employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Capital One to a friend? Today, 48% of Capital One employees would encourage their friends to become coworkers, whereas 30% are neutral and 22% would not recommend working at Capital One to their friends.

Last updated 20 days ago.

Where This Score Ranks Capital One's eNPS

  • TOP
    25%

    In the Top 25% of 1260 Similar Sized Companies on Comparably

  • TOP
    40%

    In the Top 40% of 187 Nearby Companies in Washington, DC

  • 4th

    4th place versus 5 competitors rated on Comparably

25
Nov
25
Jan
26
Feb
24
Jan
26
May
26
Jun
  • Promoters
  • Passives
  • Detractors

Who Ranks Capital One's eNPS the Highest?

Department - Sales 66/100
Department - Customer Support 59/100
Department - Operations 58/100

Who Ranks Capital One's eNPS the Lowest?

Tenure - Less than 1 Year -4/100
Department - Product 11/100
Department - HR 11/100

Capital One eNPS At a Glance

Capital One employees are more likely to recommend Capital One as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Sales department and the Customer Support department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Capital One to a friend?” Based on 232 ratings, Capital One ranks 4th place versus its 5 competitors and is right below Ally Financial Inc..

Compared to other companies in Washington, DC, Capital One falls into the Top 40% of 187 companies. The last rating was provided 20 days ago.

Capital One's eNPS Trendline

  • Capital One
  • Other Companies in Washington, DC-23
  • Similar Size on Comparably-31

Capital One's eNPS Rank Against Similar Sized Companies on Comparably

TOP
25%

Capital One ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. L Brands
    27
  2. Volunteers of America
    27
  3. Capital One
    26
  4. John Deere
    26
  5. Toyota
    26
  6. Willis Towers Watson
    26

Capital One's eNPS Rank Against Other Companies Nearby

TOP
40%

Capital One ranks in the Top 40% of other companies in Washington, DC for eNPS Score.

  1. Tax Analysts
    29
  2. Booz Allen Hamilton
    28
  3. NASA
    27
  4. Capital One
    26
  5. General Dynamics Mission Systems
    25
  6. AMERICAN SYSTEMS
    25
  7. Carfax
    25

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