AAA The Auto Club Group Culture | Comparably
EMPLOYEE
PARTICIPANTS
200
TOTAL
RATINGS
1534

AAA The Auto Club Group Company Culture

AAA The Auto Club Group Culture

This score is derived from employee ratings & reviews
2.6/5
AAA The Auto Club Group's Overall Culture is rated D

Top Rated Culture Dimensions

AAA The Auto Club Group CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Joseph Richardson Jr AAA The Auto Club Group's CEO
Joseph Richardson Jr
52 /100

Diversity at AAA The Auto Club Group

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at AAA The Auto Club Group have rated Team, Office Culture, and Manager as the highest categories they have scored

Women at AAA The Auto Club Group

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at AAA The Auto Club Group have rated Team, Manager, and Environment as the highest categories they have scored

AAA The Auto Club Group eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-32

AAA The Auto Club Group employees are -32% more likely to recommend AAA The Auto Club Group as a great place to work

27%Promoters
14%Passives
59%Detractors

Working at AAA The Auto Club Group

Working at AAA The Auto Club Group is rated below average by 200 employees, across various culture dimensions. AAA The Auto Club Group employees rate Office Culture highest among all categories, and think that Executive Team and Team have the most room for improvement, putting AAA The Auto Club Group’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at AAA The Auto Club Group was rated by employees.

Overall Company Culture at AAA The Auto Club Group

D

Overall Company Culture at AAA The Auto Club Group is rated D

Last updated 23 days ago

Bottom
15%

AAA The Auto Club Group ranks in the Bottom 15% of other companies on Comparably with for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 200 Employees

View Results
0
20
40
60
80
100
Customer Support
46
Customer Support46

AAA The Auto Club Group Employee Reviews

Out of 198 AAA The Auto Club Group employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping AAA The Auto Club Group improve their work culture.

49%
51%
Positive Reviews49%
Constructive Feedback51%

Positive Reviews From AAA The Auto Club Group Employees

  • What is the best part about your compensation package?
    Pay is good compared to other remote jobs
  • What is the best part about your compensation package?
    The 401K Match and annual incentive bonus.
  • What are some of the best things about your team?
    We work together, we shall our ideas

Constructive Feedback From AAA The Auto Club Group Employees

  • What would you improve about your company's interview process?
    Actually make compettive offers to candidates
  • What does the leadership team need to get better at?
    Training their team members instead of letting current workers train them incorrectly.
  • What's going wrong and how can it be improved?
    Lack of communication in addressing issues.

AAA The Auto Club Group Company Information

HeadquarterUnited States of America
Websitewww.aaa.com/
  • Culture Video

AAA The Auto Club Group Employees

200 employees at AAA The Auto Club Group have reviewed AAA The Auto Club Group across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 23 days ago.

Overall, the 200 AAA The Auto Club Group employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at AAA The Auto Club Group are mostly dissatisfied with their total compensation at AAA The Auto Club Group, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at AAA The Auto Club Group are not very pleased with their team. 200 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at AAA The Auto Club Group are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at AAA The Auto Club Group believe the environment at AAA The Auto Club Group is negative. Most Participants believe the pace of work at AAA The Auto Club Group is comfortably fast. About 65% of the employees at AAA The Auto Club Group work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at AAA The Auto Club Group are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining AAA The Auto Club Group - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AAA The Auto Club Group KPIs and OKRs

Employees’ understanding of AAA The Auto Club Group's KPIs and OKRs is essential for its success. Out of 4 AAA The Auto Club Group employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

AAA The Auto Club Group CEO & Leadership

AAA The Auto Club Group CEO - Joseph Richardson Jr

Joseph Richardson Jr AAA The Auto Club Group's CEO
52 /100

AAA The Auto Club Group’s CEO Joseph Richardson Jr started in this role in 2015. Joseph’s approval rate is lower compared to CEOs at similar sized companies, putting Joseph in the Bottom 10% of all CEOs of similar-sized companies on Comparably. Joseph Richardson Jr’s employees rank AAA The Auto Club Group in the Top 50% for Office Culture, in the Bottom 30% for Professional Development, and in the Bottom 20% for Perks And Benefits. Richardson Jr is generally unpopular with AAA The Auto Club Group employees, but ranks especially low with employees with Over 10 Years experience, and by employees in the Customer Support department and Caucasian employees. However, African American/Black employees have a slightly more favorable view of the CEO.

AAA The Auto Club Group Leadership

The AAA The Auto Club Group Executive Team is rated a “F” and led by CEO Joseph Richardson Jr, Executive Vice Presient, Chief Legal Officer and Corp. Sec., AAA Club Alliance Inc. Gary Marini, and Executive Administrative to Executive Vice President Uhline Sherry

  • Joseph Richardson Jr  CEO / President

    Joseph Richardson Jr CEO / President

    Joseph Richardson Jr serves as the CEO / President of AAA The Auto Club Group.

  • Gary Marini Executive Vice Presient, Chief Legal Officer and Corp. Sec., AAA Club Alliance Inc.

    Gary Marini serves as the Executive Vice Presient, Chief Legal Officer and Corp. Sec., AAA Club Alliance Inc. of AAA... read more

  • Uhline Sherry Executive Administrative to Executive Vice President

    Uhline Sherry serves as the Executive Administrative to Executive Vice President of AAA The Auto Club Group.

  • Lance Sabouni Senior vice President, Automotive Services & Connected Car

    Lance Sabouni serves as the Senior vice President, Automotive Services & Connected Car of AAA Club Alliance. Lance... read more

  • Brenda H Senior Vice President Travel Services

    Brenda H serves as the Senior Vice President Travel Services of AAA Club Alliance. Brenda started at AAA Club Alliance... read more

  • Nick Eppinger Senior VP

    Nick Eppinger serves as the Senior VP of AAA Club Alliance. Nick started at AAA Club Alliance in September of 2009. Nick... read more

  • Michael Sumsky Executive Vice President and Chief Administrative Officer

    Michael Sumsky serves as the Executive Vice President and Chief Administrative Officer of AAA Club Alliance. Michael... read more

  • Josh Peyton Vice President, Dispatch Operations

    Josh Peyton serves as the Vice President, Dispatch Operations of AAA The Auto Club Group.

  • Ed Tobler Vice President, Car Care & Retail Operations

    Ed Tobler serves as the Vice President, Car Care & Retail Operations of AAA Club Alliance. Ed started at AAA Club... read more

AAA The Auto Club Group Salaries

How much does AAA The Auto Club Group pay?

How much do people at AAA The Auto Club Group get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at AAA The Auto Club Group is $88,016, or $42 per hour, while the estimated median salary is $103,414, or $49 per hour.

At AAA The Auto Club Group, the highest paid job is a Sales Rep at $115,588 annually and the lowest is a Bookkeeper at $41,860 annually. Average AAA The Auto Club Group salaries by department include: HR at $92,519, Sales at $108,075, Marketing at $81,147, and Finance at $72,388. Half of AAA The Auto Club Group salaries are above $103,414.

81 employees at AAA The Auto Club Group rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 241 ratings) while 77 employees at AAA The Auto Club Group rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 79 ratings).

Last updated months ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$81k
$81k17th Percentile
33rd Percentile
$102k
$102k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$259k
$259k67th Percentile
83rd Percentile
$265k
$265k83rd Percentile
100th Percentile
$343k
$343k100th Percentile
$88,016*
Average Compensation
$103,414*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

AAA The Auto Club Group Salaries by Department

Explore AAA The Auto Club Group Salaries

Diversity & Inclusion at AAA The Auto Club Group

Diverse employees at AAA The Auto Club Group score the company 69/100 across various culture categories, placing AAA The Auto Club Group in the Bottom 25% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at AAA The Auto Club Group across various culture dimensions.

Ranked Culture the Highest

Women 49/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

AAA The Auto Club Group PTO

AAA The Auto Club Group's PTO and Vacation policy typically gives 20-30 days off a year. AAA The Auto Club Group's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

AAA The Auto Club Group Careers

AAA The Auto Club Group Jobs

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Frequently Asked Questions regarding AAA The Auto Club Group

Who is the CEO of AAA The Auto Club Group?

AAA The Auto Club Group CEO is Joseph Richardson Jr, their score by employees is 52

What is AAA The Auto Club Group eNPS?

The eNPS for AAA The Auto Club Group is -32

What is the salary for Admin Assistant in AAA The Auto Club Group?

Admin Assistant average salary in the US is 45k

What are the salaries in the Marketing in AAA The Auto Club Group?

The average salaries for Marketing in AAA The Auto Club Group is 81k

Who is AAA The Auto Club Group leadership?

Gary Marini, Uhline Sherry & Lance Sabouni are part of AAA The Auto Club Group leadership, Joseph Richardson Jr is the CEO

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