
positive feedback, good bookings, new accounts, team morale
Review from Marketing Dept · Posted 2 days ago
engaging with guest and helping them
Posted 5 days ago
Knowing I am there to help the team be the best
Review from Executive Dept · Posted 5 days ago
Completing task while learning and eventually understanding the hows and whys of it all.
Review from Sales Dept · Posted 6 days ago
Ability to affect change in my department and the excitement from the team in doing so.
Review from Finance Dept · Posted 6 days ago
At work, I am most happy when I am able to turn someone's day around. It isn't always easy to approach someone who is visibly upset, but being able to work with them to provide solutions and to put a smile on their face makes all of the hard work and bad days worth it.
Posted 7 days ago
Making new connections with our guest and learning new things
Review from Operations Dept · Posted 7 days ago
Trust given to me by my leadership.
Posted 7 days ago
Interactions with the teams i support
Posted 7 days ago
My staff & GM teamwork. Great environment working together.
Review from Operations Dept · Posted 7 days ago
I feel happiest when my contributions are recognized and appreciated. I can continue learning and I'm trusted to do my job well.
Posted 7 days ago
I like making things happen
Posted 8 days ago
Interacting with guests and staff members. Guests are what make my work day exciting.
Review from Customer Support Dept · Posted 8 days ago
payday and or the upcoming payday
Review from Operations Dept · Posted 8 days ago
Mentoring others and learning from others, so I am also a better leader.
Review from Operations Dept · Posted 8 days ago
When guests feel comfortable enough to tell me their stories, or when they remember me.
Review from Operations Dept · Posted 8 days ago
Doing well at my job and working with my team
Review from Engineering Dept · Posted 8 days ago
I am utilized as a manager where needed. Guest Relations and Guest Satisfaction are my forte, I help set the example for others.
Review from Customer Success Dept · Posted 8 days ago
supporting associates, happy guests and making revenue
Review from Sales Dept · Posted 8 days ago
When we don't have any break-ins
Review from Operations Dept · Posted 8 days ago
Consistent scheduling, better wages, and appreciation from the general manager and director of operations.
Review from Operations Dept · Posted 7 days ago
There are a lot of engineering and operation problems which are often reoccurring, and a few which have been going on for more than 3 months
Review from Customer Support Dept · Posted 8 days ago
Management does not provide us with the tools or resources we need to succeed
Review from Sales Dept · Posted 8 days ago
No real recognition of the work that the managers do.
Posted 8 days ago
Feeling underappreciated and untrained in areas that I should have had guidance in.
We are on 6th GM (task force) in 4 years and the EC comprises of members that are not qualified for the job. Lack of leadership, inconsistent performance, no stability with operations, a lot more work dumped on a select few that do complete the work. rewarding work with more work has become the norm
Review from Finance Dept
It's work, it's part of the routine.
Above property needs to work on saving face with the on property, line level staff. My team feels like above property does not care about them. We see leaders visit Full Service, just because we aren't glamourous does not mean we do not deserve attention.
Managers need to be retrained. Company needs to pay like the hotel is in NYC.
Review from Admin Dept
Help people in support roles feel valued (Accounting, HR) operations gets all the glory
Review from HR Dept
if we increase the work from home days to two would decrease my commute costs and more productivity time.
The work environment is negative, management is at each others throats ,employees don't work together as a team
Review from Customer Support Dept
As stated, we are all overworked due to the elimination of positions and hiring restrictions and we're seasonal. I would love it if our people were paid in a way to reflect that & help people budget, as the holidays are when we lack in the ability to give people hours and it's then they need them.
Review from Engineering Dept
the manager is not adequate and wasn't chosen properly.
Review from Customer Success Dept
I would love for a more positive environment and outlook from leadership. If a leader is negative, then that will trickle down to your team.
Review from Sales Dept
Implementation is often pushed to soon. Often policies and programs are rolled out before they are fully vetted
Review from Sales Dept
communication from the top down. not just an email, but a person explaining it. showing a positive result. not always just talking about the bad. give feedback on the good things that are done.
more respect and understanding. Honesy and follow-through.
Review from Admin Dept
To improve, set clear goals and establish a detailed RACI framework for roles and accountability. Strengthen communication, strategizing, and collaboration across disciplines. Foster a bigger-picture mindset, enable questioning, team-led strategies, training, and conduct a Gap Analysis.
Review from Operations Dept
GM's get to much on the plate, it seems the more you move up after GM level, the less work you do and the more micromanaged GM's are. A lot of stress
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