
That most the leadership team, goals align with one another.
Review from Operations Dept
Guide me on how to become better.
Constant communication and clear expectations
Review from Marketing Dept
Very knowledgeable, always seems to have the correct answers to questions.
Review from Executive Dept
They are aware of my personal goals and have a willingness to depart knowledge and information to assist along the way, long as it aligns with their plans.
Review from Sales Dept
What I like best about my leadership team is their willingness to collaborate, support one another, and remain focused on achieving shared goals. I appreciate that they are approachable, receptive to new ideas, and committed to continuous improvement, that creates a positive/productive environment.
Review from Finance Dept
My favorite part of the leadership team at The Sheraton Grand is that each individual actively cares about the success of the teams as a whole and the success of the hotel. When things need fixing, they are calm and fair. When things are going well, they shower their teams with praise.
They are always open minded and willing to hear you out and guide me.
Review from Operations Dept
The trust and communication between the all levels of leadership.
They focus on Collaboration and Support
The learning and growth opportunities
Review from Operations Dept
I value the leadership team's transparency, accessibility and commitment to the company success. They create a positive work environment and encourage collaboration.
My manager cares for us deeply as people. They are super kind, personally and professionally. My General Manger seems to take a personal investment in my professional success. The Director of Sales is helpful when I inquire, and recognizes guest positive comments directed at me.
Review from Customer Support Dept
The leadership team is fair
The family like vibe, the way they hold us accountable, and just the overall vibe is definitely welcoming.
Review from Customer Support Dept
What I appreciate most about my leadership team is that my leader continually pushes me to grow, learn, and become a better leader every day.
Review from Operations Dept
Responsive and supportive without micromanaging
Review from Operations Dept
Their commitment on keeping high standards
Review from Operations Dept
Communication between departments is key
Review from Engineering Dept
My Area Manager is committed to my growth and will place my position in a place that needs my talents. Thank you!
Review from Customer Success Dept
communication/setting standards throughout the hotel
Communication is the most important thing. Our leadership team expects broad communication but almost always fails to reciprocate the same.
Review from Operations Dept
Better communication as well as listening and understanding what is being said from another perspective.
The leadership team needs to improve by reducing micromanagement and placing greater trust in employees. Empowering trustworthy team members to do their jobs without constant oversight or fear would foster a more positive, productive, and confident work environment.
communication would truly be a welcomed skill in addition to departmental consideration
Stop taking out their anger about what is happening in their lives on us.
Review from Admin Dept
I am on my 6th Boss is 3.5 years. I feel like I dont matter and my new RVP is in over his head.
Review from Operations Dept
We are all over the place with no direction
It is the general consensus here that the company is focused more on making money and keeping the bottom line tight than caring about employees. The GM seems disconnected from the workers and everyone here thinks he would sacrifice anyone at any time so that he can get his bonus. Hire empathetic GM!
Review from Engineering Dept
They could actually hear out the team and what the team needs because afterall we are on the floors we know firsthand
Review from Operations Dept
communication from one level to the next, only emails being sent is not the right way to communicate or manage. Do I say not as I do is a huge problem here.
Be respectful of their subordinates and keep their word
Review from Admin Dept
Effective leadership thrives on listening, empowering contributors, and respecting time. Leaders must trust team expertise, avoid micromanagement, and give space for strategic thinking. By fostering trust and collaboration, they inspire innovation, ownership, and quality outcomes.
Review from Operations Dept
Learn to communicate and actively help managrs and not hide information form managers in order to help them, and stop with the micromanaging.
Holding people accountable and not feeding in to the work drama
Review from Sales Dept
We are losing good hotels and limiting growth opportunities
Communication and follow up could use some improvement.
Review from Finance Dept
Working better with the operations. Operations need to be more accountable.
Review from Sales Dept
Communication, inclusion, transparency, showing genuine compassion/care for their employees, trust, and allowing others the opportunity to grow
Review from Customer Success Dept
Communication, Internal Promotions, Advancement, Opportunities and Leadership
Review from Operations Dept