American Eagle Outfitters – Stressful and chaotic, but I was passionate about my work, and the products. Would like to see employees treated better. | Comparably

American Eagle Outfitters – Stressful and chaotic, but I was passionate about my work, and the products. Would like to see employees treated better.

We are an American jeans brand rooted in authenticity and self-expression. We stand for individuality, freedom and difference. read more
EMPLOYEE
PARTICIPANTS
726
TOTAL
RATINGS
5428
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Stressful and chaotic, but I was passionate about my work, and the products. Would like to see employees treated better.

What is the best part about your compensation package?

PTO and 401k, 401k match

What did you like most about the interview process?

The informality. Got to dress in a "self-expressive" way and sat with the manager on the sales floor.

What does the leadership team need to get better at?

Showing respect, patience, and transparency with the team. Also planning things better in advance and supporting lower management.

What do your coworkers need to improve and how could you work together better?

Younger employees were disrespectful and entitled, many went to school together or were friends so they brought their personal drama/baggage to work with them. Not very willing to listen or adapt, complained a lot and did the bare minimum.

What needs to change to make the company culture better?

Pay and promote lower management fairly! HR needs to improve anonymity and conflict resolution. LP needs to be able to prosecute shoplifters. If a customer has a proven record of abusing the system, fraud returns, and assaulting staff, they should at least be banned from stores. Did not feel safe.

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