APAC Customer Services, Inc., an EGS Company, is a leading provider of customer care services read more

EMPLOYEE PARTICIPANTS: 12

TOTAL RATINGS: 185

CEO: Kevin Keleghan

APAC Customer Services Retention Score

APAC Customer Services is in the Bottom 5% of similar sized companies in its ability to retain quality employees. 30% of employees at APAC Customer Services are excited to go to work each day. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks APAC Customer Services' Retention

BOTTOM
5%
In the Bottom 5% of 1341 Similar Sized Companies on Comparably
4th
4th place versus 3 competitors rated on Comparably

Feb

May

Dec

Aug

Mar

F43 / 100

Jan

Who Ranks APAC Customer Services' Retention the Highest?

Ethnicity - Caucasian 48/100

Gender - Female 48/100

Department - Customer Support 36/100

Who Ranks APAC Customer Services' Retention the Lowest?

Experience - 3 to 6 Years 29/100

Gender - Male 36/100

APAC Customer Services Retention At a Glance

APAC Customer Services' Retention score is rated a "F" by 12 employees. The category helps understand APAC Customer Services' focus and commitment to retaining employees in their organization.

Over the past three months, APAC Customer Services' Retention score has remained steady at 43/100. APAC Customer Services ranks in 4th place versus 3 competitors which include Foundever, Convergys, and West. The Customer Support department is likely to stay at the company the longest.

APAC Customer Services' Retention score is in the Bottom 5% of 1341 similar sized companies (10,000+ Employees) on Comparably.

APAC Customer Services' Retention Trendline

APAC Customer Services41
Similar Size on Comparably

How APAC Customer Services' Retention Score is Calculated

Answer	Percent
Yes	11%
No	89%

Do you believe you're paid fairly?

Answer	Percent
Yes	88%
No	12%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	30%
No	70%

Are you typically excited about going to work each day?

Answer	Percent
Every week	0%
Once a month	0%
Once a quarter	50%
Once a year	0%
Never	50%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	50%
No	50%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	0%
No	100%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	0%
Secure Enough	50%
Neutral	0%
Insecure	0%
Very Insecure	50%

How secure do you feel your job is at your company?

Answer	Percent
Yes	0%
No	100%

Do you have a close friend at work?

Answer	Percent
Yes	100%
No	0%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	0%
Once a quarter	50%
Never	50%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	50%
No	50%

Do you feel burnt out at work?

Answer	Percent
Yes	0%
No	100%

Are you challenged at work?

Answer	Percent
Yes	0%
No	100%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	100%
No	0%

Are you proud to be a part of your company?

APAC Customer Services' Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

APAC Customer Services ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Retention Score.

Anonymously Ask APAC Customer Services Any Question

Are You an Employee at APAC Customer Services?

Anonymously Rate Your Experience & Make Work Better

See other culture dimensions at APAC Customer Services

Rate your company