D
54/100
Applebee's Claimed Company
Applebee's Services, Inc., franchises what is today the largest casual-dining chain in the world read more
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Applebee's Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
When its busy it keeps ke with things to do
The guests and my coworkers
My customers and the happiness I can bring to them in the hour I have them
Review from Customer Success Dept
Being able to get a long with other people
Review from Customer Support Dept
When we all get along and manage to get out at a reasonable time frame instead of staying 2 hours after close
getting to see the other line cooks
Review from Product Dept
When its dead because thats when you can talk to coworkers
seeing my guest laughing and smileing being in the moment with there family because of smooth customer service/ hospitality:)
Review from Customer Success Dept
i love serving people and getting to know the customers
Being able to work with food
Interaction with my guests and my coworkers
The communication I have with a guest entering the building.
Review from Customer Success Dept
The attitude the employees bring in and leave with is a positive one allowing me to focus on my job.
Feeling like I'm doing well at my job and really supporting and helping the crew while making sure the pressure or fast pace style isn't becoming to much
To be apart of making our customers feel welcome
I get to do something meaningful like feed people.
Serving and getting to know the Guests
When my customers and coworkers are happy
Successful shifts and interacting w lots of people
Getting to work with the people that are my favorite
What's going wrong and how can it be improved?
The management team at my applebee's is a joke. they get paid to bully.
By taking care of good employees which interns takes care of good customers which interns makes a company thrive
Managers aren't helping ensure that staff and guest are taken care of
Get away from bottom tiered guests, or at least embrace it. Stop trying to be a high class brand with sub par offerings. Pick a lane and stick to it. If we're going to embrace getting the trashy guests in, go all out. Then I'll at least know its time to leave.
Review from Operations Dept
Management needs to be changed
Most of the issues at store 170 in Lancaster come down directly on how some of the management team treats the staff.
Every single thing it's the worst company to work for!!
Shut the place down completely
The management team should interact with the customers
Review from Sales Dept
Unclean, unsanitary, unprofessional. New management, new employees, someone to babysit them and make sure they are doing things how they should be.
Train the new employees better and longer especially if they havent worked in that feild for a few years let alone ever
Not fire people for no reason
You would have to replace every manager because they all just pick your favorite people and it goes from that
Its a lot of things its too much to comment on but i would mainly say policy
Review from Operations Dept
Management could act like management
The samethings I have been saying.
The way management treats their people and lies about incidences that happened
Hire people who care about ticket time people who think that people should get there food as quickly as possible
Review from Customer Success Dept
Attempts at retention, as well as treating employees with dignity so that customers can enjoy a positive environment.
The management team needs to learn how to communicate better with their coworkers and also express a "team" enviornment more
What do you like best about your company?
The potential it has. Great everything.
Everything and knowing that I already know how to do the work. Also the management team.
Review from Product Dept
Good pay and a fast pace
Review from Operations Dept
the location from my house
Review from Sales Dept
Very Friendly management and co-workers
Review from Customer Support Dept
Customers and customer interaction
What would you most like to see improved at your company?
Nothing. Let's keep up the good work.
Review from Product Dept
More time to prepare the meals so the are of better quality
Review from Operations Dept
nothing that i can think of at this time
Review from Sales Dept
More coverage when employees are I'll or have emergencies preventing them from attending work. Less repurcussions.
Review from Customer Support Dept
Food Cost
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