Applebee's Employee Reviews
Out of 1520 Applebee's employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Applebee's improve their work culture. The Product team, with 75% positive reviews, reports the best experience at Applebee's compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 52% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
They always help you when you get behind
They know how to lead the best way to get the job done
Review from Operations Dept
My direct manager is easy to work with.
Everyone helps each other when there is a rush incase it gets to full
They treat everyone like humans
What does the leadership team need to get better at?
they need to lead by example and do the job they preach about
We are consistently out of items each week I have to go in to find what we're out of it's very disheartening as an employee to have to go to my tables and explain to them that we are out of multiple things every day
Understanding their staff members more
better management overall. id suggest a new team of management.
Follow policy that company offers
Review from Operations Dept
What is the best part about your compensation package?
I think they have the best benefits
I think it's wonderful packaged
It was very good and wonderful
So I don't believe we are given PTO at my store
Just like it package is worth it
Why do you feel undervalued and what would make you feel better about your compensation?
Better compensation, the job can be extremely stressful, dealing with a rude customers, not having proper supplies to do our job properly and being blamed for things beyond our control as hourly employees.
Posted 21 days ago
zero benefits for working there
I feel undervalued because I am a neighborhood expert and I'm getting paid the same as our new hires
Review from Product Dept
Give people an incentive to stay. Like employee outings and employee of the month rewards
Hiring the correct amount of kitchen staff . There's a high rate of burnout in the employees that actually do the job of 2-4 employees. People might stay at this job if they weren't juggling 3 stations all while trying to keep dishes on the line. This is exhausting after a couple of hours!
What are some of the best things about your team?
Hardworking indiviguals who always bring their best to the restaurantt floor.
Posted 21 days ago
Teamwork working together always everyday
we work together very well
Review from Sales Dept
They know how to work together to get the job done
Review from Operations Dept
They know how to work together to get the job done
What do your coworkers need to improve and how could you work together better?
Lots of employees get off easy by managers, never recieving the proper consequences for not doing their jobs or disappearing on the spot or leaving early due to seniority.
If gm cared more about employee
Servers takes advantage of the host with bussing their tables.
Review from Sales Dept
Toxic managers make the meetings about them, and not the company.
A good team leader that doesn't pick favorites
What is most positive about the culture and environment at your company?
They know how to work together to get the job done
Review from Operations Dept
We are nice to each other
Review from Customer Success Dept
I think the team has a good energy with each other I think that's mostly due to the fact we all recognize the problems here
Where a wonderful team when we have to be
My coworkers make working there better
What needs to change to make the company culture better?
Better managmebt, and more oppertunitys for earning at the hourly emoloyee lecel.
Posted 21 days ago
Managers need to want to be there
Everytjing feom staff acknowledgem t to working as a team.
And understanding of how to perform your duties for each station.
Review from Customer Success Dept
Rules are there for a reason & need to be enforced for the good of the patrons as well as staff. For the better of everyone.
What did you like most about the interview process?
It took 3 min at the most
Posted 21 days ago
I got a chance to get to know a lot about the company and and they got a chance to get to know how experience I am
Review from Operations Dept
That they get right to the point
That if you know more you get oaid more but the more i learn n more i train i still dont get more pay
Review from Customer Success Dept
How straightforward they were about their needs and what they were expecting of me when I walked through that door I had never had such honesty in an interview!
What would you improve about your company's interview process?
Explain more about the job.
not making people wait 30 minutes for an interview. if you schedule the time you should be prepared.
I went thru 3 interviews plus my sister talking to them to get me a job. I applied for prep. Thai didn't think I had wat it took to b prep considering I had zero kitchen experience. I ended up knowing all 3 cooking station gu and prep in less then a yr at applebees
Not having a fake manager hiring only hot women because she's lesbian and keeping those employees when they don't contribute as a team or at all they're lazy!
Have better managers on deck, helping more, caring more and being a lot more sanitary than ever. There has been multiple times where management has managed/transferee food with their bare hands, disregarded wear gloves for sanitary reasons.
What makes you most happy at work?
To work at the best of my ability to get the job done
Review from Operations Dept
Co worker and customer are great
Review from Customer Success Dept
When its busy it keeps ke with things to do
The guests and my coworkers
My customers and the happiness I can bring to them in the hour I have them
Review from Customer Success Dept
What's going wrong and how can it be improved?
Lack of compitent management, putting a good face when higher ups are in building.
Posted 21 days ago
The management team at my applebee's is a joke. they get paid to bully.
By taking care of good employees which interns takes care of good customers which interns makes a company thrive
Managers aren't helping ensure that staff and guest are taken care of
Get away from bottom tiered guests, or at least embrace it. Stop trying to be a high class brand with sub par offerings. Pick a lane and stick to it. If we're going to embrace getting the trashy guests in, go all out. Then I'll at least know its time to leave.
Review from Operations Dept
What do you like best about your company?
The potential it has. Great everything.
Everything and knowing that I already know how to do the work. Also the management team.
Review from Product Dept
Good pay and a fast pace
Review from Operations Dept
the location from my house
Review from Sales Dept
Very Friendly management and co-workers
Review from Customer Support Dept
What would you most like to see improved at your company?
Nothing. Let's keep up the good work.
Review from Product Dept
More time to prepare the meals so the are of better quality
Review from Operations Dept
nothing that i can think of at this time
Review from Sales Dept
More coverage when employees are I'll or have emergencies preventing them from attending work. Less repurcussions.
Review from Customer Support Dept
Food Cost