Applebee's Employee Reviews
Out of 1490 Applebee's employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Applebee's improve their work culture. The Product team, with 75% positive reviews, reports the best experience at Applebee's compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 52% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
My direct manager is easy to work with.
Everyone helps each other when there is a rush incase it gets to full
They treat everyone like humans
Shift mangers doing their best with corporate restraints
Communication is very important every day
What does the leadership team need to get better at?
We are consistently out of items each week I have to go in to find what we're out of it's very disheartening as an employee to have to go to my tables and explain to them that we are out of multiple things every day
Understanding their staff members more
better management overall. id suggest a new team of management.
Follow policy that company offers
Review from Operations Dept
managers that will actually manage a situation
What is the best part about your compensation package?
So I don't believe we are given PTO at my store
Just like it package is worth it
Do good stuff for the tem
Review from Customer Support Dept
It is so very good
The life insurance deals and the pay is good
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because I am a neighborhood expert and I'm getting paid the same as our new hires
Review from Product Dept
Give people an incentive to stay. Like employee outings and employee of the month rewards
Hiring the correct amount of kitchen staff . There's a high rate of burnout in the employees that actually do the job of 2-4 employees. People might stay at this job if they weren't juggling 3 stations all while trying to keep dishes on the line. This is exhausting after a couple of hours!
Stop hiring toxic managers, please.
Better management and hire better.
What are some of the best things about your team?
we mostly all can work together especially in a rush.
They help when its busy
My coworkers make work bearable
Staff follows leadership. From my own accounts, there are three managers and the general manager absconds responsibilities blaming other managers as opposed to efficiently training his staff and behaving in a professional manner
Review from Customer Success Dept
A majority of my team members are hard working and care about ensuring an overall good experience for guest and foster a supportive work environment
What do your coworkers need to improve and how could you work together better?
If gm cared more about employee
Servers takes advantage of the host with bussing their tables.
Review from Sales Dept
Toxic managers make the meetings about them, and not the company.
A good team leader that doesn't pick favorites
they said when i started we are a team. i needed help and no one would stay to help me out. there is no team player in steubenville
What is most positive about the culture and environment at your company?
I think the team has a good energy with each other I think that's mostly due to the fact we all recognize the problems here
we are all nice an understanding to each other
Review from Product Dept
The employees. We all get along and work well together.
Review from Operations Dept
My coworkers make working there better
Where a wonderful team when we have to be
What needs to change to make the company culture better?
Managers need to want to be there
Everytjing feom staff acknowledgem t to working as a team.
And understanding of how to perform your duties for each station.
Review from Customer Success Dept
Rules are there for a reason & need to be enforced for the good of the patrons as well as staff. For the better of everyone.
Our managers need to be refreshed on how to manage to ensure that guest and employees aren't left to figure it out on there own
What did you like most about the interview process?
That they get right to the point
That if you know more you get oaid more but the more i learn n more i train i still dont get more pay
Review from Customer Success Dept
How straightforward they were about their needs and what they were expecting of me when I walked through that door I had never had such honesty in an interview!
They were professional and respectful
the person doing my interview was listening well
Review from Product Dept
What would you improve about your company's interview process?
Explain more about the job.
not making people wait 30 minutes for an interview. if you schedule the time you should be prepared.
I went thru 3 interviews plus my sister talking to them to get me a job. I applied for prep. Thai didn't think I had wat it took to b prep considering I had zero kitchen experience. I ended up knowing all 3 cooking station gu and prep in less then a yr at applebees
Not having a fake manager hiring only hot women because she's lesbian and keeping those employees when they don't contribute as a team or at all they're lazy!
Have better managers on deck, helping more, caring more and being a lot more sanitary than ever. There has been multiple times where management has managed/transferee food with their bare hands, disregarded wear gloves for sanitary reasons.
What makes you most happy at work?
When its busy it keeps ke with things to do
The guests and my coworkers
My customers and the happiness I can bring to them in the hour I have them
Review from Customer Success Dept
Being able to get a long with other people
Review from Customer Support Dept
When we all get along and manage to get out at a reasonable time frame instead of staying 2 hours after close
What's going wrong and how can it be improved?
The management team at my applebee's is a joke. they get paid to bully.
By taking care of good employees which interns takes care of good customers which interns makes a company thrive
Managers aren't helping ensure that staff and guest are taken care of
Get away from bottom tiered guests, or at least embrace it. Stop trying to be a high class brand with sub par offerings. Pick a lane and stick to it. If we're going to embrace getting the trashy guests in, go all out. Then I'll at least know its time to leave.
Review from Operations Dept
Management needs to be changed
What do you like best about your company?
The potential it has. Great everything.
Everything and knowing that I already know how to do the work. Also the management team.
Review from Product Dept
Good pay and a fast pace
Review from Operations Dept
the location from my house
Review from Sales Dept
Very Friendly management and co-workers
Review from Customer Support Dept
What would you most like to see improved at your company?
Nothing. Let's keep up the good work.
Review from Product Dept
More time to prepare the meals so the are of better quality
Review from Operations Dept
nothing that i can think of at this time
Review from Sales Dept
More coverage when employees are I'll or have emergencies preventing them from attending work. Less repurcussions.
Review from Customer Support Dept
Food Cost