Arise Virtual Solutions – Helping the customers is great, until you find out that you won't get paid until Arise wants to pay you. I have been taking calls since 11/16/21 and have yet to receive a pay out. | Comparably

Arise Virtual Solutions – Helping the customers is great, until you find out that you won't get paid until Arise wants to pay you. I have been taking calls since 11/16/21 and have yet to receive a pay out.

Arise Virtual Solutions Claimed Company
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! read more
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177
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Helping the customers is great, until you find out that you won't get paid until Arise wants to pay you. I have been taking calls since 11/16/21 and have yet to receive a pay out.

What do your coworkers need to improve and how could you work together better?

They really need to work on their communication skills.

What makes you most happy at work?

Helping the customers. I love to know that when I help the. They understand the process.

What needs to change to make the company culture better?

Pay out needs to be on time. Communication needs to be stronger. Contracts Compliance needs to be held accountable for lack of communication.

What did you like most about the interview process?

The sign up was the most easiest. The instructors can use a class to teach them empathy. You can't teach empathy if you don't know how to use the words properly.

What does the leadership team need to get better at?

Communication skills. You have to wait almost a week for a response. Causing the situation to get worse. Then instead of being held accountable. The blame falls on the person reaching out to them.

Why do you feel undervalued and what would make you feel better about your compensation?

I want to get paid. I feel like you guys are just getting labor out of me and not wanting to pay me or answer any questions. When you hire IBO's make sure they are always accessable. It's not easy being a new person having to go to a new IBO. Answers given by IBO always turns out to be wrong.

Other Employee Reviews for Arise Virtual Solutions

Briefly describe your overall experience at your company

I like working from home

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