Arise Virtual Solutions Claimed Company
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! read more
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CEO rating? In 3 yrs as agent, never heard from/about, except for short video that may have been pandemic or civil rights-related. Arise is bottom line metrics-focused w/managers attempting to micromanage and blame remote agents w/o regard for their own incompetence, faulty technology & processes.
What do your coworkers need to improve and how could you work together better?
As a virtual agent, I rarely interact 1:1 with other agents.
What does the leadership team need to get better at?
They need to get better at educating themselves and actually finding solutions, instead of simply demanding results.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm a contract agent that is only paid (underpaid) when working for the client. I do not get paid for the many wks of initial training, monthly refreshment courses & tests that take hrs to complete, the 45-min/wk virtual huddles, a slew of emails reporting metrics with confusing/contradicting info.
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