Arthur J. Gallagher & Co. Employee Reviews | Comparably
Gallagher is a global leader in insurance, risk management, and consulting services, where champions of The Gallagher Way shape the future every day. Our 54,000+ employees across the globe deliver tailored solutions that help businesses grow, communities thrive, and people prosper. Rooted in a legacy of trust, integrity, and excellence, we empower our people to build careers with purpose—whether in brokerage, benefits and HR consulting, or on our corporate team. At Gallagher, every champion makes an impact. We are honored to be the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company. read more
EMPLOYEE
PARTICIPANTS
309
TOTAL
RATINGS
2774
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Arthur J. Gallagher & Co. Employee Reviews

Out of 263 Arthur J. Gallagher & Co. employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Arthur J. Gallagher & Co. improve their work culture. The Customer Support team, with 80% positive reviews, reports the best experience at Arthur J. Gallagher & Co. compared to all other departments at the company. The Sales team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Demonstrate behaviors themselves what they expect from staff.

Transparency. Responsibility. Integrity. Ethics. Diversity.

Learning what the market wants. Let go of the old ways; embrace progressive ideas regarding attracting and retaining talent.

Everything. There are people who have been with the company 10, 20, 30 and more years and have had a handful of raises in that time. There is no real incentive to work hard when you are treated like a dog and having constant turnover because people see how bad it is. Too many E&O exposures.

Pointing the right person to the right job

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Salary should be increased as per the market

Underpaid for my skill level. Bonus structure is poorly designed and hard to understand. And is poorly managed. There is a lack of investment in career development needs.

Lots of work, and not compensated. Turn over rates are so high, that those employee accounts are dropped on others, and the employees who have left are rarely replaced

Give people raises! Dont throw a Sheetz giftcard at them or an e-card. We are grown adults in this industry and Gallagher really needs to get with the times and evolve.

I am just an intern so there isnt much benefits offered to us.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Create a better environment to work

The culture is talked about a lot by upper management but when the rubber hits the road, there is no gas in the tank

Coworkers rarely speak to eachother and when they do they are complaining. I am the newest employee and no one has made an effort to get to know me at all. I sit in the office for 8 hours and maybe say one sentence a day to them.

Good people mistreated and ignored by upper management. Management's thought is that all employees are interchangeable.

Review from Sales Dept

Consistent manager led meetings with productive skill set development for on the job success as focus.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Pay raises and stop worrying so much about the next quarters earnings.

Pay your people fair AND EQUAL... you treat your employees well then they will treat you well. And learn to talk more diplomatically to the entire company when discussing COVID.

Too much to list when you handle all of the responsibilities and your peers handle less than half. Standards/expectations/pay is NOT equal.

executive leadership team needs to enact the principles they talk about and quit thinking that only people with a consulting background are capable leaders

Review from IT Dept

Culture does not exist like they tout

What would you improve about your company's interview process?

Interviews Reviews

Tell exactly what the job role is and what the clear expectations are. If you want someone to be able to put in 50-60hrs or more a week, then you need to say that in the beginning.

I suppose they could give you an honest appraisal of what is required

Seemed like a lot. 2 video interviews and then an in person interview for an entry level position.

Ask relevant questions and be honest about the work environment and company culture.

Review from IT Dept

It takes too long to onboard people. I recently recommended an excellent candidate and it took five months from application to offer!

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Provide better training and line managers that are less for themselves and more for the business

Too fast paced, very stressful and not enough help.

Salary and morale lacks boost.

Discrimination of people with disability.

Review from IT Dept

Income is not their to motivate you too show up to work

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

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