Ascension Employee Reviews
Out of 1412 Ascension employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Ascension improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Ascension compared to all other departments at the company. The IT team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Incredibly positive and great for learning and improving in my position.
Review from Customer Success Dept
What do you like best about the leadership team?
They look out for their staff more so than any other leadership team I have ever worked for.
Review from Customer Success Dept
Since I began working here, I have had many different leaders. And through all of them, I feel like I have always been able to approach them with concerns or problems.
Review from Operations Dept
They want to retain employees.
Review from Finance Dept
My direct leader is amazing!
Review from IT Dept
Transparency and commitment to the mission which they keep at the forefront.
Review from IT Dept
What does the leadership team need to get better at?
Transparency. Communication. Consistency. Strategic planning. These are all essentially missing.
Review from HR Dept
showing appreciation to their staff
Review from HR Dept
Large pay disparities among similar accounting and finance positions. Leadership is aware and is slow to adjust. I supposed they'd rather lose people than pay them fairly.
Review from Finance Dept
Transparency and follow-through - especially when executive leaders are new to the organization and replacing a team that was transitioned out. Going 6 months (or more) without a live (virtual) townhall to introduce yourself and talk with your team is a recipe for dissatisfaction.
Review from Operations Dept
Diversity, promotion and opportunities for all
Review from HR Dept
What is the best part about your compensation package?
The bonus at the end of the year.
Review from Finance Dept
The compensation package is good regarding salary and retirement
Review from IT Dept
Much better coverage than at previous jobs
Review from IT Dept
Clear explanation of goals, aligned to mission
Review from Product Dept
Low cost for the $0 Copay deductible health plan, and company contribution to retirement plan in addition to matching
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel very valued, but I do feel like we should be compensated more. Our health insurance is very subpar, expensive, and provides less coverage than many other companies and peopIe know who work in health care in other parts of the coutnry.
Review from Operations Dept
The only way to get a wage adjustment is to interview for an external role somewhere else and try to negotiate for a match.
Review from HR Dept
When starting my new position, i took on many roles without any guidance and have excelled, yet my supervisor at the time never even aknowledged all my hard work.
Review from HR Dept
New pay banks for benefits dramatically increased cost of insurance for mid-level employees. Leadership was not impacted and is not concerned. Leadership also needs to addressed pay disparities within similar jobs.
Review from Finance Dept
A compensation that matches my credentials. Watching others be paid more with less credentialling is terrible.
Review from Customer Support Dept
What are some of the best things about your team?
Their competency and willingness to help each other.
Review from Customer Success Dept
We have a culture that is supportive of one another and we value each other's opinions.
Review from Operations Dept
They are hard working and always willing to step in when needed
Review from Finance Dept
Knowledge sharing between teams is the best asset.
Review from IT Dept
Authenticity, caring about one another, respect
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
Diversity of thought, equal opportunity
Review from HR Dept
My coworkers have an antiquated view on healthcare and informatics. I feel that the lack of continuous training and opportunities for growth have left them at a disadvantage.
Review from IT Dept
Team building exercises and a way to know the person more than what their job title states.
Review from HR Dept
They need to be held accountable for not doing their job correctly by using a set process. Diversity for people/ideas/ involvement/what we bring to the table, but I believe Ascension has taken this too far as job accountability for correct work should mean right or wrong and that is good for all.
Review from HR Dept
What is most positive about the culture and environment at your company?
Everyone looks after one another
Review from Customer Success Dept
We support one another through all the hard times and the good times.
Review from Operations Dept
I love the new ABIDE framework. It makes everyone feel included and like we are all in this together.
Review from Finance Dept
being able to learn a new skill
Review from IT Dept
Focus on our mission and values
Review from IT Dept
What needs to change to make the company culture better?
Need to change the notion that company culture starts with "all of us". Please stop. Company culture needs to start at the very top. Set an example. Watching our Ascension Leadership team travel the world and host golf tournaments while we post a 1.8b deficit and ask markets to find $'s is no good.
Review from Operations Dept
The Resource Group, as a subsidiary, could do a better job connecting with Ascension's goals. In addition, TRG could do a better job trusting associates vs. treating them as if they're all newbies. TRG needs to revisit groups with high turnover rates because they exist and ask the hard questions.
Review from Operations Dept
What did you like most about the interview process?
I really enjoyed the questions i was asked. The recruiters and hiring leaders really want to know you as a person to determine best fit
Review from HR Dept
Hello. Thank you for sharing such kind words with us. We are so glad to hear your positive feedback. We hope you are well and take care.
The interviewer made me feel very comfortable. The questions were straight forward and relevant.
Review from Customer Success Dept
It was fair and honest.
It was completely over the phone. No face to face meeting. The interview was a great conversation and an exchange of ideas.
Review from HR Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Ascension yet.
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What makes you most happy at work?
Improving the outcomes of the patients I take care of.
Review from Customer Success Dept
Helping families as they navigate through some of the hardest times of their lives.
Review from Operations Dept
Getting recognized for working hard
Review from Finance Dept
Being respected and included in conversations and decisions.
Review from IT Dept
The mission of our organization is clear and I feel like I'm a part of something bigger than myself that helps people.
Review from IT Dept
What's going wrong and how can it be improved?
We can't get out of our own way. Leadership at all levels needs a crash course in both strategic thinking and cross-functional collaboration to tame the high levels of redundancy and wasted effort.
Review from HR Dept
Apologies - 300 character limit isn't enough for this response.
Review from Operations Dept
I feel management needs a leadership course. I dont always feel supported or heard.
Relationships across markets, being valued and accepted by all
Review from HR Dept
No autonomy is allowed to employees outside of the VP and higher level. Also, all decisions must go up before they go down. All escalations result in more work.
Review from IT Dept
What do you like best about your company?
There aren't any Outlook reviews of Ascension yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Ascension yet.
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