Avaya Claimed Company
Avaya is the global leader in customer experience solutions for large enterprises. Avaya contact center and communications technology helps power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey to innovation, there’s no limit to the experiences Avaya customers can create. read more
Continual disappointment in the culture and executive leadership. They speak about destination place to work but do not exhibit or nurture an environment supportive of this goal on a daily basis.
What are some of the best things about your team?
The support of each other on a daily basis.
What's going wrong and how can it be improved?
Lack of direction and continuity
Why do you feel undervalued and what would make you feel better about your compensation?
The company is not transparent about results, they do not set achievable goals for bonus/commission structures, etc.
What needs to change to make the company culture better?
Empowerment and cultural change comes from respecting and leading from the bottom up not demanding and directing from top down only.
What does the leadership team need to get better at?
They need to get better at creating operational change that benefits employees and customers vs. just wanting to report up and make themselves look good.
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