Avaya Employee Reviews | Comparably
Avaya Claimed Company
Avaya is the global leader in customer experience solutions for large enterprises. Avaya contact center and communications technology helps power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey to innovation, there’s no limit to the experiences Avaya customers can create. read more
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EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1201

Avaya Employee Reviews

Out of 96 Avaya employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Avaya improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

They need to get better at creating operational change that benefits employees and customers vs. just wanting to report up and make themselves look good.

Faster decisions and decisions that stick.

They need to be gone. They fail at every turn. They develop I'll conceived strategies, and when those prove to be unsuccessful, they blame people who have no authority and then eliminate jobs to improve EPS. It's time to end the ridiculous good ol boy game of circular nothingness

This is a toxic company

Treating employees as human beings

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Many employees have not had a raise for years. Many employees lost a great deal of money in Stock Options that was supposed to be a benefit. Heathcare premiums and out of pocket expenses are ridiculous now. Overall, we all make less than we did 10 years ago with inflation.

The company is not transparent about results, they do not set achievable goals for bonus/commission structures, etc.

There are no protections for employees. NO ETHICS Process. Insane imbalance.

If ALL employees had a better work/life balance. There are no ethics in ths company

No pay increase after 3 years, despite exceeding all goals.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworker are good , little more troubleshooting training

Two extremes, cultivated by Avayas perpetual dysfunction. Those that play the game to survive, which means they contribute very little. And those who actually fight to do what is best to grow the business, who get run out because they make noise. Thus, Avaya never gets anywhere

There are too many meetings

Focus on the job more than the negative environment

What needs to change to make the company culture better?

Environment Reviews

Support distributed teams and work life balance.

Empowerment and cultural change comes from respecting and leading from the bottom up not demanding and directing from top down only.

I need to change my Manager. And again I want to become a part of this organization.

There needs to be more transparency. Put an ethical HR department in place where employees can safely voice concerns and those cincernscare taken seriously and acted upon

Proper investment in company resources and tools to do our jobs effectively.

What would you improve about your company's interview process?

Interviews Reviews

It was overly intimidating and you didnt realize at that time that the company is so unethical

It pretends to be a professional company.. normally jobs are filled before advertised

What's going wrong and how can it be improved?

Outlook Reviews

Lack of direction and continuity

No innovation. No vision. Just game playing to falsely spin toward Cloud (that is not ready for market).

Employees need to be treated fairly

Get rid of senior management, driven by USA and boys for jobs. Make it a culture where you are promoted for your skills not who your mates are

A clear path forward with clear goals.

What would you most like to see improved at your company?

Outlook Reviews

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