Avaya Senior Customer Service Manager Salaries in Ithaca, NY | Comparably
Avaya Claimed Company
Avaya is the global leader in customer experience solutions for large enterprises. Avaya contact center and communications technology helps power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey to innovation, there’s no limit to the experiences Avaya customers can create. read more
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Avaya Senior Customer Service Manager Salaries in Ithaca, NY

The average Avaya Senior Customer Service Manager in Ithaca, NY earns an estimated $87,998 annually, which includes an estimated base salary of $77,935 with a $10,064 bonus. Avaya's Senior Customer Service Manager compensation is $17,704 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Avaya in Ithaca, NY can range from $35,000 - $160,000.

In Ithaca, NY, The Customer Support Department at Avaya earns $22,822 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,998
Average Compensation
$77,935
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at Avaya

In Ithaca, NY, Senior Customer Service Managers earn $2,656 more than Customer Service Managers.

Customer Service Manager
$85k*
$61k
* estimated salary

Compensation at Avaya by Department

In Ithaca, NY, The Customer Support Department averages $22,822 more than the Admin Department, and $4,335 less than the Finance Department

Finance
$81,772 Avg. total comp.
+$4k
Customer Support
$77,437 Avg. total comp.
Admin
$54,615 Avg. total comp.
-$23k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Avaya reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to Avaya reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at Avaya Rate Their Compensation

The majority of Senior Customer Service Managers at Avaya believe they're compensated fairly. 86% of Senior Customer Service Managers at Avaya say they receive annual bonuses, and the majority (42%) are not satisfied with their benefits. See more compensation ratings at Avaya

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