In 2000, we set out from Charlotte, North Carolina with a simple mission in mind: transform the way companies pay their bills and free up their accounts payable (AP) from all that paperwork. We’ve grown quite a bit since then, continuously expanding our team, our footprint and our capabilities to become industry leaders in AP automation. We've become one of the fastest-growing technology companies in the US - with five offices and more than 1,500 teammates. read more

EMPLOYEE PARTICIPANTS: 45

TOTAL RATINGS: 495

CEO: Michael Praeger

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AvidXchange Senior Customer Service Manager Salaries in Charlotte, NC

The average AvidXchange Senior Customer Service Manager in Charlotte, NC earns an estimated $87,102 annually, which includes an estimated base salary of $75,752 with a $11,350 bonus. AvidXchange's Senior Customer Service Manager compensation is $16,807 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at AvidXchange in Charlotte, NC can range from $32,000 - $200,000.

In Charlotte, NC, The Customer Support Department at AvidXchange earns $20,067 more on average than the Admin Department.

Last updated 2 months ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$87,102

Average Compensation

$75,752: avg. base

$11,350: avg. bonus

Senior Customer Service Manager Salaries at AvidXchange

In Charlotte, NC, Senior Customer Service Managers earn $4,467 more than Customer Service Managers, and $58,061 less than Directors of Care.

Director of Care

$145k*

Customer Service Manager

$83k*

Technical Support

$66k*

CS Rep

$42k*

* estimated salary

Compensation at AvidXchange by Department

In Charlotte, NC, The Customer Support Department averages $20,067 more than the Admin Department, and $20,129 less than the Communications Department

Communications

$94,588 Avg. total comp.

+$20k

Customer Support

$74,459 Avg. total comp.

Admin

$54,392 Avg. total comp.

-$20k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to AvidXchange reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to AvidXchange reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at AvidXchange Rate Their Compensation

The majority of Senior Customer Service Managers at AvidXchange believe they're compensated fairly. 67% of Senior Customer Service Managers at AvidXchange say they receive annual bonuses, and the vast majority (86%) are satisfied with their benefits. See more compensation ratings at AvidXchange

Do you believe you're paid fairly?

64% Yes

Does your company give annual bonuses?

67% Yes

Are you satisfied with your Benefits?

86% Yes

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