Baker Hughes – Baker Hughes's heart and soul are in Houston and the leadership pretty much acts like people elsewhere in the world don't exist - be they customers or employees. I am disappointed by this, we should do better and stop the navel-gazing. | Comparably

Baker Hughes – Baker Hughes's heart and soul are in Houston and the leadership pretty much acts like people elsewhere in the world don't exist - be they customers or employees. I am disappointed by this, we should do better and stop the navel-gazing.

Baker Hughes works with the global oil and gas industry to provide high-performance drilling, evaluation and production technology. read more
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Baker Hughes's heart and soul are in Houston and the leadership pretty much acts like people elsewhere in the world don't exist - be they customers or employees. I am disappointed by this, we should do better and stop the navel-gazing.

What would you improve about your company's interview process?

It's way too subjective, and based on a strange criterion - whether the rest of the team "likes" the applicant. This pretty much ensures that new perspectives never come in at all. Very dangerous.

Why do you feel undervalued and what would make you feel better about your compensation?

Being paid on par with my peers would be a good start. Also, our bonuses have so many riders that we have no realistic chance of ever getting them regardless of how well the company does.

What needs to change to make the company culture better?

Hate to say this, but switching out the legacy leadership would be a good start. They're way too entrenched and act like royalty. They definitely know more, but they've become complacent and they don't appreciate questions.

What does the leadership team need to get better at?

Communication - particularly, translating high-level spiel into operational language and giving clear guidance on how we can participate. We're constantly encouraged to collaborate but in practice you can't get involved in a project unless you know someone who knows someone...

What do your coworkers need to improve and how could you work together better?

Leadership says they encourage candid feedback, but their actions are often retaliatory. We don't see any evidence they have taken our input seriously but they constantly remind us that we didn't cheer for them. Nobody speaks up, there's no point.

What's going wrong and how can it be improved?

Let people get involved - people want to contribute, but don't always have the informal network to do so. Stop being so HQ-centric. There is talent all over the world. Bridge the gap between leader jargon and tactics. Communicate more, listen more.

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