C+
68/100
Bank of America Claimed Company
Helping to make financial lives better, through the power of every connection. read more
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Bank of America Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Opportunities to learn, achieve results, and make a difference.
I am close to home
Getting off of work at end of day
Review from Operations Dept
The fact i get to do what i love everyday and share it with my coworkers
I enjoyed my job most when I was working from home. At that time I didn't know the culture at BOA was so awful, now that I am at the office nothing makes me happy
When i focus in execution and learning new things
Working with my partners to problem solve
The teammates who report to me
Delivering excellence and working with knowledgeable colleagues
The freedom to work with your clients in finding viable solutions
Leaving every day makes me happy
Getting something accomplished and making sure
Type of work I do.
Making a difference - leading the industry. Being the 'first' or the 'best.'
Review from Engineering Dept
great connections with colleagues. and a sense that we are changing people's lives one connection at a time
Review from Admin Dept
assisting customers, making sure they are satisfied with our services, meeting their needs as more than satisfactory.
Review from Operations Dept
Im happy to see my coworkers as we all made friends
Review from Customer Support Dept
Being able to work independently and as a team if needed
Review from Operations Dept
My clients and my colleagues
Review from Finance Dept
Projects make me happier at the workplace
Review from Operations Dept
What's going wrong and how can it be improved?
Redeployment job types should be considered on type of work.
Review from Operations Dept
Offer more incentives or perks
Lack of transparency around salary and compensation
All the answers to the previous questions
Review from Engineering Dept
Terrible management. Company says career is in your hands, but a manager ultimately stifles opportunities and hinders growth. Managerial skills are inconsistent amongst senior leadership team.
Review from Admin Dept
All of one and one for themselves
Review from Sales Dept
The company needs an overhaul in management and direction.
Review from Customer Support Dept
The HR department is ineffective, often incorrect and does not have the goal of employee retention or satisfaction in mind.
Review from Finance Dept
The work environment could be improved
Review from Finance Dept
People are constantly yelling at us on the phone because we messed something up with their loan packages
Review from Finance Dept
Feels like there is something going on that upper management is not discussing with staff. Leaves a lot of room for our own interpretation
Review from Operations Dept
Sales need to be cut. We should actually just be customer service and financial advisors
Review from Sales Dept
The company needs to listen to its customers.
Review from Sales Dept
It clearly shows that the company is trying harder to keep from assisting in progression than actually caring about their employees progress.
The C.S.R'S are over worked, two for each banking center is very unfair.
Review from HR Dept
Like I said, the work, while pretty big, is doable - but we need better compensation. Or less work at equal pay.
Review from Finance Dept
They continue to ask more of us but that doesn't show up in compensation. They believe that throwing a benefit that we can't use is replacement enough.
Review from Finance Dept
Communication, bad leadership, unfair pay for associates that have been employee for various years.
Review from Operations Dept
way too busy, and not enough people on teller line
Review from Customer Support Dept
Better company culture, focus on associate happiness and work life balance
Review from Operations Dept
What do you like best about your company?
Our CEO is a wonderful leader
My colleagues (excluding my boss).
The way they care about their employees and their clients.
Review from Customer Support Dept
The pay is pretty good
The work is exciting and fun
Review from Sales Dept
Good work/life balance
Review from Design Dept
The interaction between myself and the rest of my coworkers
Review from Customer Support Dept
What would you most like to see improved at your company?
Consistent executive leadership that aligns with core values
BOA needs policies that allow the customers to feel valued. BOA would rather close accounts all day and open new ones instead of retaining current customers
Compensation structure; HR function; and more targeted communication.
for more raises and better bonuses
More opportunities for advancement.
Quicker adoption of cloud based collaboration tools
Review from Design Dept
more interaction with the executives and low tier employees
Review from Customer Support Dept
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