Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company read more
Blue Cross Blue Shield of Massachusetts Company Culture
Blue Cross Blue Shield of Massachusetts Culture
This score is derived from employee ratings & reviews2.5/5
Blue Cross Blue Shield of Massachusetts' Overall Culture is rated D
Top Rated Culture Dimensions
CEO Rating
B+Perks & Benefits
BExecutive Team
C+eNPS
CProfessional Development
C-Blue Cross Blue Shield of Massachusetts CEO
Top 20%Top 20% of Similar Size Companies on Comparably
Andrew Dreyfus
73 /100
See More
Diversity at Blue Cross Blue Shield of Massachusetts
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Blue Cross Blue Shield of Massachusetts
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Blue Cross Blue Shield of Massachusetts have rated Work Culture, CEO Rating, and Perks And Benefits as the highest categories they have scored
Blue Cross Blue Shield of Massachusetts eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-22
Blue Cross Blue Shield of Massachusetts employees are -22% more likely to recommend Blue Cross Blue Shield of Massachusetts as a great place to work
| 31% | Promoters |
|---|---|
| 16% | Passives |
| 53% | Detractors |
Working at Blue Cross Blue Shield of Massachusetts
Working at Blue Cross Blue Shield of Massachusetts is rated below average by 29 employees, across various culture dimensions. Blue Cross Blue Shield of Massachusetts employees rate CEO Rating highest among all categories, and think that Retention and Team have the most room for improvement, putting Blue Cross Blue Shield of Massachusetts’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Boston. See below in detail how working at Blue Cross Blue Shield of Massachusetts was rated by employees.
Overall Company Culture at Blue Cross Blue Shield of Massachusetts
D
Overall Company Culture at Blue Cross Blue Shield of Massachusetts is rated D
Last updated today
Bottom
15%
Blue Cross Blue Shield of Massachusetts ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterBlue Cross Blue Shield of Massachusetts Employee Reviews
Out of 26 Blue Cross Blue Shield of Massachusetts employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Blue Cross Blue Shield of Massachusetts improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
Positive Reviews From Blue Cross Blue Shield of Massachusetts Employees
- What is most positive about the culture and environment at your company?The company actually does care about members, we just need to see that same concern reflected for employees.
- What do you like best about the leadership team?Supportive, professional, dedicated, non agressive and generous
- What makes you most happy at work?The people I work with
Constructive Feedback From Blue Cross Blue Shield of Massachusetts Employees
- What's going wrong and how can it be improved?Let the trainers do the training. Stop asking associates to do it. It took an entire year to figure out this person taught the wrong thing. Assiociates were actually processing that way. This person was focused on being as mean as possible when processing. They showed us the wrong way!!
- What's going wrong and how can it be improved?Management is going wrong. I've had more supervisors than co-workers. Stop having associates with no training background, train other associates. Trainers get paid more than them. They should be able to handle it.
- What does the leadership team need to get better at?Take actions and not use big words, Improve overall company culture, Support talented people
Blue Cross Blue Shield of Massachusetts Company Information
Blue Cross Blue Shield of Massachusetts Company Overview
Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company
Blue Cross Blue Shield of Massachusetts Mission, Vision & Values
Blue Cross Blue Shield of Massachusetts Mission & Values
Our Promise—To Always Put Our Members First
Blue Cross Blue Shield of Massachusetts Vision Statement
Our Vision—Making Quality Health Care Affordable
| Headquarter | Landmark Center, 401 Park Drive Boston, MA United States of America |
|---|---|
| Website | www.bluecrossma.com/ |
| Founding Date | 1937 |
| Tel | 617-246-5000 |
| Company Status | Private |
Blue Cross Blue Shield of Massachusetts Competitors
Blue Cross Blue Shield of Massachusetts competitors include Aflac, Bcbs, Blue Shield of California, and BlueCross BlueShield of South Carolina. Blue Cross Blue Shield of Massachusetts ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Blue Cross Blue Shield of Massachusetts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Blue Cross Blue Shield of Massachusetts Employees
29 employees at Blue Cross Blue Shield of Massachusetts have reviewed Blue Cross Blue Shield of Massachusetts across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 29 Blue Cross Blue Shield of Massachusetts employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Blue Cross Blue Shield of Massachusetts are mostly dissatisfied with their total compensation at Blue Cross Blue Shield of Massachusetts, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Blue Cross Blue Shield of Massachusetts are mostly dissatisfied with their team. 29 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Blue Cross Blue Shield of Massachusetts are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Blue Cross Blue Shield of Massachusetts believe the environment at Blue Cross Blue Shield of Massachusetts is negative. Most Participants believe the pace of work at Blue Cross Blue Shield of Massachusetts is extremely fast. About 80% of the employees at Blue Cross Blue Shield of Massachusetts work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Blue Cross Blue Shield of Massachusetts are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Blue Cross Blue Shield of Massachusetts - Employee Onboarding
The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Blue Cross Blue Shield of Massachusetts KPIs and OKRs
Employees’ understanding of Blue Cross Blue Shield of Massachusetts' KPIs and OKRs is essential for its success. Out of 2 Blue Cross Blue Shield of Massachusetts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Blue Cross Blue Shield of Massachusetts CEO & Leadership
Blue Cross Blue Shield of Massachusetts CEO - Andrew Dreyfus
73 /100
Andrew’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Boston. Blue Cross Blue Shield of Massachusetts’s CEO is highly regarded especially by Male employees, Caucasian employees, and employees with Over 10 Years experience. However, Female employees have a less favorable view of the CEO and believe there is room for improvement. Under Dreyfus’s leadership, Blue Cross Blue Shield of Massachusetts employee respondents are most happy about their Perks And Benefits and the company’s Executive Team. Retention and Team are two areas, according to respondents, where Blue Cross Blue Shield of Massachusetts could stand to see real improvement.
Blue Cross Blue Shield of Massachusetts Leadership
The Blue Cross Blue Shield of Massachusetts Executive Team is rated a “C+” and led by CEO Andrew Dreyfus, Chief Information Officer, Enterprise Technology Beth ORorke, and Chief Marketing officer (CMO), SVP Product, Marketing and Customer Experience Kathy Klingler
Andrew Dreyfus CEO / President
Andrew Dreyfus serves as the CEO / President of Blue Cross Blue Shield of Massachusetts.
Beth ORorke Chief Information Officer, Enterprise Technology
Beth ORorke serves as the Chief Information Officer, Enterprise Technology for Blue Cross Blue Shield of Massachusetts.... read more
Kathy Klingler Chief Marketing officer (CMO), SVP Product, Marketing and Customer Experience
Kathy Klingler serves as the Chief Marketing officer (CMO), SVP Product, Marketing and Customer Experience for Blue... read more
Dana Safran Chief Performance Measurement & Improvement Officer; Senior VP, Enterprise Analytics
Dana Safran serves as the Chief Performance Measurement & Improvement Officer; Senior VP, Enterprise Analytics for Blue... read more
William Cushing SVP Chief Audit Executive and Chief Risk Officer
William Cushing serves as the SVP Chief Audit Executive and Chief Risk Officer for Blue Cross Blue Shield of... read more
Chris Davis VP, IT Service and Operations
Chris Davis serves as the VP, IT Service and Operations for Blue Cross Blue Shield of Massachusetts. Chris started at... read more
Juby Jacob VP - Digital and Analytics Technology Solutions
Juby Jacob serves as the VP - Digital and Analytics Technology Solutions for Blue Cross Blue Shield of Massachusetts.... read more
Christopher Collins Executive Director, Health Care Contracting and Network Strategy
Christopher Collins serves as the Executive Director, Health Care Contracting and Network Strategy for Blue Cross Blue... read more
Bruce Nash Chief Physician Executive
Bruce Nash serves as the Chief Physician Executive for Blue Cross Blue Shield of Massachusetts. Bruce started at Blue... read more
Blue Cross Blue Shield of Massachusetts Salaries
How much does Blue Cross Blue Shield of Massachusetts pay?
How much do people at Blue Cross Blue Shield of Massachusetts get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Blue Cross Blue Shield of Massachusetts is $105,104, or $50 per hour, while the estimated median salary is $106,676, or $51 per hour.
At Blue Cross Blue Shield of Massachusetts, the highest paid job is a Director of Sales at $221,888 annually and the lowest is an Admin Assistant at $47,079 annually. Average Blue Cross Blue Shield of Massachusetts salaries by department include: Customer Support at $47,896, IT at $110,058, Legal at $117,723, and Marketing at $108,995. Half of Blue Cross Blue Shield of Massachusetts salaries are above $106,676.
14 employees at Blue Cross Blue Shield of Massachusetts rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 42 ratings) while 13 employees at Blue Cross Blue Shield of Massachusetts rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 13 ratings).
Salaries contributed from Blue Cross Blue Shield of Massachusetts employees include job titles like Financial Analyst and Technical Support. Comparably data has a total of 2 salary records from Blue Cross Blue Shield of Massachusetts employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $105k | $105k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $216k | $216k | 67th Percentile |
83rd Percentile $264k | $264k | 83rd Percentile |
100th Percentile $274k | $274k | 100th Percentile |
$105,104*
Average Compensation
$106,676*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Blue Cross Blue Shield of Massachusetts Salaries by City
Blue Cross Blue Shield of Massachusetts Salaries by Department
Diversity & Inclusion at Blue Cross Blue Shield of Massachusetts
The Diversity score provides insights into how diverse employees feel and rate their work experience at Blue Cross Blue Shield of Massachusetts across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Blue Cross Blue Shield of Massachusetts Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Blue Cross Blue Shield of Massachusetts PTO
Blue Cross Blue Shield of Massachusetts' PTO and Vacation policy typically gives 20-30 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Blue Cross Blue Shield of Massachusetts Careers
Blue Cross Blue Shield of Massachusetts Jobs
No Recent Jobs found for Blue Cross Blue Shield of Massachusetts on Comparably
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H1B Visa
In 2019, Blue Cross Blue Shield of Massachusetts applied for 7 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
7
Total Applied
H1B Applications Outcome
- 100% Granted (7 out of 7)
- 0% Denied ( out of 7)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 7)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 7)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Blue Cross Blue Shield of Massachusetts Know You Want To Work There
Frequently Asked Questions regarding Blue Cross Blue Shield of Massachusetts
What is Blue Cross Blue Shield of Massachusetts address?
Blue Cross Blue Shield of Massachusetts location is at Landmark Center, 401 Park Drive
Who is the CEO of Blue Cross Blue Shield of Massachusetts?
Blue Cross Blue Shield of Massachusetts CEO is Andrew Dreyfus, their score by employees is 73
What is Blue Cross Blue Shield of Massachusetts eNPS?
The eNPS for Blue Cross Blue Shield of Massachusetts is -22
What is the salary for Business Analyst in Blue Cross Blue Shield of Massachusetts?
Business Analyst average salary in the US is 72k
What are the salaries in the Sales in Blue Cross Blue Shield of Massachusetts?
The average salaries for Sales in Blue Cross Blue Shield of Massachusetts is 161k
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