Blue Cross Blue Shield of Massachusetts Culture | Comparably
Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company read more
EMPLOYEE
PARTICIPANTS
33
TOTAL
RATINGS
345

Blue Cross Blue Shield of Massachusetts Company Culture

Blue Cross Blue Shield of Massachusetts Culture

This score is derived from employee ratings & reviews
2.5/5
Blue Cross Blue Shield of Massachusetts' Overall Culture is rated D

Top Rated Culture Dimensions

Blue Cross Blue Shield of Massachusetts CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Andrew Dreyfus Blue Cross Blue Shield of Massachusetts' CEO
Andrew Dreyfus
77 /100

Diversity at Blue Cross Blue Shield of Massachusetts

Women at Blue Cross Blue Shield of Massachusetts

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Blue Cross Blue Shield of Massachusetts have rated Work Culture, CEO Rating, and Perks And Benefits as the highest categories they have scored

Blue Cross Blue Shield of Massachusetts eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

Blue Cross Blue Shield of Massachusetts employees are -35% more likely to recommend Blue Cross Blue Shield of Massachusetts as a great place to work

26%Promoters
13%Passives
61%Detractors

Working at Blue Cross Blue Shield of Massachusetts

Working at Blue Cross Blue Shield of Massachusetts is rated below average by 33 employees, across various culture dimensions. Blue Cross Blue Shield of Massachusetts employees rate CEO Rating highest among all categories, and think that Team and Manager have the most room for improvement, putting Blue Cross Blue Shield of Massachusetts’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Boston. See below in detail how working at Blue Cross Blue Shield of Massachusetts was rated by employees.

Overall Company Culture at Blue Cross Blue Shield of Massachusetts

D

Overall Company Culture at Blue Cross Blue Shield of Massachusetts is rated D

Last updated 9 days ago

Bottom
15%

Blue Cross Blue Shield of Massachusetts ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Blue Cross Blue Shield of Massachusetts Employee Reviews

Out of 40 Blue Cross Blue Shield of Massachusetts employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Blue Cross Blue Shield of Massachusetts improve their work culture.

52%
48%
Positive Reviews52%
Constructive Feedback48%

Positive Reviews From Blue Cross Blue Shield of Massachusetts Employees

  • What makes you most happy at work?
    The fact that we work from home.
    Posted 17 days ago
  • What do you like best about the leadership team?
    They saving a comapny that was in turmoil before they showed up.
    Posted 17 days ago
  • What are some of the best things about your team?
    Nothing. I don't think they'rw bright at all. Some of them don't believe in plural or past tense. This is in written correspondence. I actually feel for some of them. That's illiteracy. I don't converse with them at all. Some of them actally train people.
    Posted 20 days ago

Constructive Feedback From Blue Cross Blue Shield of Massachusetts Employees

  • What's going wrong and how can it be improved?
    Hire qualified individuals. Stop giving out jobs.
    Posted 10 days ago
  • What do your coworkers need to improve and how could you work together better?
    Alot of them need to work on literacy. Some people don't believe in plural or past tense. I honestly can't believe they hit "send" on 98 percent of emails and IM's.
    Posted 10 days ago
  • Why do you feel undervalued and what would make you feel better about your compensation?
    You get paid more for doing the exact job at other places.
    Posted 10 days ago

Blue Cross Blue Shield of Massachusetts Company Information

Blue Cross Blue Shield of Massachusetts Company Overview

Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company

Blue Cross Blue Shield of Massachusetts Mission, Vision & Values

Blue Cross Blue Shield of Massachusetts Mission & Values

Our Promise—To Always Put Our Members First

Blue Cross Blue Shield of Massachusetts Vision Statement

Our Vision—Making Quality Health Care Affordable

HeadquarterLandmark Center, 401 Park Drive
Boston, MA
United States of America
Websitewww.bluecrossma.com/
Founding Date1937
Tel617-246-5000
Company StatusPrivate

Blue Cross Blue Shield of Massachusetts Competitors

Blue Cross Blue Shield of Massachusetts competitors include Aflac, Bcbs, BlueCross BlueShield of South Carolina, and Blue Shield of California. Blue Cross Blue Shield of Massachusetts ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Blue Cross Blue Shield of Massachusetts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Aflac's Logo
    Aflac
    4.7/5
  2. #2
    Bcbs' Logo
    Bcbs
    4.2/5
  3. #3
    BlueCross BlueShield of South Carolina's Logo
    BlueCross BlueShield of South Carolina
    3.8/5
  4. #4
    Blue Shield of California's Logo
    Blue Shield of California
    3.7/5
  5. #5
    Blue Cross Blue Shield of Massachusetts' Logo
    Blue Cross Blue Shield of Massachusetts
    2.5/5
A Day in the Life
A Day in the Life
Blue Cross Blue Shield of Massachusetts employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Blue Cross Blue Shield of Massachusetts report the work pace is moderate
Work Pace
A Day in the Life
29% of Blue Cross Blue Shield of Massachusetts employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Blue Cross Blue Shield of Massachusetts employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of Blue Cross Blue Shield of Massachusetts employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Blue Cross Blue Shield of Massachusetts employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
69% of Blue Cross Blue Shield of Massachusetts employees call their work environment negative
Environment

Blue Cross Blue Shield of Massachusetts Employees

33 employees at Blue Cross Blue Shield of Massachusetts have reviewed Blue Cross Blue Shield of Massachusetts across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.

Overall, the 33 Blue Cross Blue Shield of Massachusetts employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Blue Cross Blue Shield of Massachusetts are mostly dissatisfied with their total compensation at Blue Cross Blue Shield of Massachusetts, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Blue Cross Blue Shield of Massachusetts are mostly dissatisfied with their team. 33 Participants grade the quality of their coworkers an F. The majority believe the meetings at Blue Cross Blue Shield of Massachusetts are effective, and less half look forward to interacting with their coworkers.

The majority of employees at Blue Cross Blue Shield of Massachusetts believe the environment at Blue Cross Blue Shield of Massachusetts is negative. Most Participants believe the pace of work at Blue Cross Blue Shield of Massachusetts is moderate. About 77% of the employees at Blue Cross Blue Shield of Massachusetts work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Blue Cross Blue Shield of Massachusetts are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Blue Cross Blue Shield of Massachusetts - Employee Onboarding

The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Blue Cross Blue Shield of Massachusetts KPIs and OKRs

Employees’ understanding of Blue Cross Blue Shield of Massachusetts' KPIs and OKRs is essential for its success. Out of 2 Blue Cross Blue Shield of Massachusetts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Blue Cross Blue Shield of Massachusetts CEO & Leadership

Blue Cross Blue Shield of Massachusetts CEO - Andrew Dreyfus

Andrew Dreyfus Blue Cross Blue Shield of Massachusetts' CEO
77 /100

Andrew’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Boston. Blue Cross Blue Shield of Massachusetts’s CEO is highly regarded especially by Male employees, Caucasian employees, and employees with Over 10 Years experience. However, Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Blue Cross Blue Shield of Massachusetts’s competitors, Andrew Dreyfus ranks right above Blue Shield of California CEO Paul Markovich. Under Dreyfus’s leadership, Blue Cross Blue Shield of Massachusetts employee respondents are most happy about their Perks And Benefits and the company’s Executive Team. Team and Manager are two areas, according to respondents, where Blue Cross Blue Shield of Massachusetts could stand to see real improvement.

Blue Cross Blue Shield of Massachusetts Leadership

The Blue Cross Blue Shield of Massachusetts Executive Team is rated a “B” and led by CEO Andrew Dreyfus, Chief Information Officer, Enterprise Technology Beth ORorke, and Chief Marketing officer (CMO), SVP Product, Marketing and Customer Experience Kathy Klingler

  • Andrew Dreyfus  CEO / President

    Andrew Dreyfus CEO / President

    Andrew Dreyfus serves as the CEO / President of Blue Cross Blue Shield of Massachusetts.

  • Beth ORorke Chief Information Officer, Enterprise Technology

    Beth ORorke serves as the Chief Information Officer, Enterprise Technology for Blue Cross Blue Shield of Massachusetts.... read more

  • Kathy Klingler Chief Marketing officer (CMO), SVP Product, Marketing and Customer Experience

    Kathy Klingler serves as the Chief Marketing officer (CMO), SVP Product, Marketing and Customer Experience for Blue... read more

  • Dana Safran Chief Performance Measurement & Improvement Officer; Senior VP, Enterprise Analytics

    Dana Safran serves as the Chief Performance Measurement & Improvement Officer; Senior VP, Enterprise Analytics for Blue... read more

  • William Cushing SVP Chief Audit Executive and Chief Risk Officer

    William Cushing serves as the SVP Chief Audit Executive and Chief Risk Officer for Blue Cross Blue Shield of... read more

  • Chris Davis VP, IT Service and Operations

    Chris Davis serves as the VP, IT Service and Operations for Blue Cross Blue Shield of Massachusetts. Chris started at... read more

  • Juby Jacob VP - Digital and Analytics Technology Solutions

    Juby Jacob serves as the VP - Digital and Analytics Technology Solutions for Blue Cross Blue Shield of Massachusetts.... read more

  • Christopher Collins Executive Director, Health Care Contracting and Network Strategy

    Christopher Collins serves as the Executive Director, Health Care Contracting and Network Strategy for Blue Cross Blue... read more

  • Bruce Nash Chief Physician Executive

    Bruce Nash serves as the Chief Physician Executive for Blue Cross Blue Shield of Massachusetts. Bruce started at Blue... read more

Blue Cross Blue Shield of Massachusetts Salaries

How much does Blue Cross Blue Shield of Massachusetts pay?

How much do people at Blue Cross Blue Shield of Massachusetts get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Blue Cross Blue Shield of Massachusetts is $105,104, or $50 per hour, while the estimated median salary is $106,676, or $51 per hour.

At Blue Cross Blue Shield of Massachusetts, the highest paid job is a Director of Sales at $221,888 annually and the lowest is an Admin Assistant at $47,079 annually. Average Blue Cross Blue Shield of Massachusetts salaries by department include: Engineering at $148,846, Finance at $79,020, IT at $110,058, and Legal at $117,723. Half of Blue Cross Blue Shield of Massachusetts salaries are above $106,676.

17 employees at Blue Cross Blue Shield of Massachusetts rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 51 ratings) while 16 employees at Blue Cross Blue Shield of Massachusetts rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 16 ratings).

Salaries contributed from Blue Cross Blue Shield of Massachusetts employees include job titles like Financial Analyst and Technical Support. Comparably data has a total of 2 salary records from Blue Cross Blue Shield of Massachusetts employees.

Last updated 10 days ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$86k
$86k17th Percentile
33rd Percentile
$105k
$105k33rd Percentile
50th Percentile
$162k
$162k50th Percentile
67th Percentile
$216k
$216k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$274k
$274k100th Percentile
$105,104*
Average Compensation
$106,676*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Blue Cross Blue Shield of Massachusetts Salaries by City

Blue Cross Blue Shield of Massachusetts Salaries by Department

Explore Blue Cross Blue Shield of Massachusetts Salaries

Diversity & Inclusion at Blue Cross Blue Shield of Massachusetts

The Diversity score provides insights into how diverse employees feel and rate their work experience at Blue Cross Blue Shield of Massachusetts across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Blue Cross Blue Shield of Massachusetts Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Blue Cross Blue Shield of Massachusetts PTO

Blue Cross Blue Shield of Massachusetts' PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Blue Cross Blue Shield of Massachusetts Careers

Blue Cross Blue Shield of Massachusetts Jobs

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H1B Visa

In 2019, Blue Cross Blue Shield of Massachusetts applied for 7 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

7
Total Applied
  • 100% Granted (7 out of 7)
  • 0% Denied ( out of 7)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 7)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 7)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Blue Cross Blue Shield of Massachusetts Know You Want To Work There

Frequently Asked Questions regarding Blue Cross Blue Shield of Massachusetts

What is Blue Cross Blue Shield of Massachusetts address?

Blue Cross Blue Shield of Massachusetts location is at Landmark Center, 401 Park Drive

Who is the CEO of Blue Cross Blue Shield of Massachusetts?

Blue Cross Blue Shield of Massachusetts CEO is Andrew Dreyfus, their score by employees is 77

What is Blue Cross Blue Shield of Massachusetts eNPS?

The eNPS for Blue Cross Blue Shield of Massachusetts is -35

What is the salary for Accounting Manager in Blue Cross Blue Shield of Massachusetts?

Accounting Manager average salary in the US is 100k

What are the salaries in the Customer Support in Blue Cross Blue Shield of Massachusetts?

The average salaries for Customer Support in Blue Cross Blue Shield of Massachusetts is 48k

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