Brookdale Senior Living Outlook Employee Reviews

Seeing the smiles on our residents

Opportunity to help family with their loved one

helping families and seniors live better

Assisting residents and familes to get the best services within a budget they desire and providing resources as needed.

Review from Admin Dept

I get to make a difference

Just going to work and visiting with all my seniors

The pay is a livable wage

Ensuring that are residents are well taken care of and are happy and knowing that I've made a difference in someone's life.

Interacting with the residents seeing them smile

Review from Customer Success Dept

My residents and my associates.

Making my residences days better

Serving my patients, seeing them heal and listening to their stories.

working with the residents and the care associates

To be able to get off

Seeing the residents and helping improve care delivery

What makes me most happy at work is to know that I have made either a resident or employee happy, and I can feel useful and helpful, and feel as though I matter

Rewarding job helping the elderly

Satiisfied customer , happy residents family members and team members

Review from Customer Support Dept

To work with passionate team members and support seniors every day to live their best lives.

Being able to make a difference in my reaidents life

Safer staffing ratios with better care for residents.

Everything is wrong the training, the countless meetings, the zoom meetings, the cooperate meetings.

Fire the Executive Director and then develop more of a team experience with a new one and make sire positive and not act like a middle schooler. Actually listen to, respect, and trust your team and motivate them rather than treat them poorly all the tine

Again, the care that the residents are getting is not up to par.

Better pay. Better accountability. better staffing. better management

Shortage of necessities to do job. Scheduling. How associates are talked to at times.

Put more money into staffing and care of resident even if it reduces profit.

MORE TRAINING. MORE STAFF. MORE MONEY WE NEED AN E.D. THAT UNDERSTANDS THIER JOB.

Poor unapproachable leadership that bullies and tries to humiliate staff

They don't seem to care about the associates or the residents. Corporate could start with applying a little common sense + even a minuscule amount of human decency and it would be an improvement.

Brookdale needs to do a better job at listening and executing on opportunities in local markets.

Review from Product Dept

Administration needs to be fair not pick and choose they allow bullying and do nothing about it

Residence first, profit seconds, treat employees with respect and dignity

Corporate policies that consider local environments and go beyond only the minimum protections required by law

Review from Customer Support Dept

Please correct my pay. No gas to get to work after a 64 hour week

Review from Operations Dept

Managers are not held accountable

Review from Operations Dept

Appreciation. Help from managers instead of demands while they sit behind their desks and see that we’re completely swa

Review from Operations Dept

Management is horrible, rude , uncaring, unprofessional

Review from Operations Dept

I loved the residents, but the management team does not treat employees fairly

Review from Operations Dept

To nanny bosses and not enough indians

Review from Customer Support Dept

A stronger trend towards more integrated and cohesive sense of the work environment needing to be team oriented.