


Diverse employees at Brookdale Senior Living have rated Team, Perks And Benefits, and Environment as the highest categories they have scored
Women at Brookdale Senior Living have rated Environment, Team, and Work Culture as the highest categories they have scored
Brookdale Senior Living employees are -28% more likely to recommend Brookdale Senior Living as a great place to work
| 28% | Promoters |
|---|---|
| 16% | Passives |
| 56% | Detractors |
Working at Brookdale Senior Living is rated below average by 503 employees, across various culture dimensions. Brookdale Senior Living employees rate Professional Development highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Brookdale Senior Living’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Nashville, TN. See below in detail how working at Brookdale Senior Living was rated by employees.
Overall Company Culture at Brookdale Senior Living is rated D
Last updated 2 months ago
Brookdale Senior Living ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 595 Brookdale Senior Living employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Brookdale Senior Living improve their work culture.
| Positive Reviews | 61% |
|---|---|
| Constructive Feedback | 39% |
What did you like most about the interview process?The manager listened to me
What makes you most happy at work?Seeing the smiles on our residents
What is most positive about the culture and environment at your company?As i said, my co-workers are a delight to work with
What does the leadership team need to get better at?Everything needs to be worked on all areas
What does the leadership team need to get better at?Expectations of the community as a whole provide support in order to accomplish goals.
Why do you feel undervalued and what would make you feel better about your compensation?rather not answer at this time
Enriching the lives of those we serve with compassion, respect, excellence and integrity. Every day is an opportunity for Brookdale associates to deeply connect with people in a profound and personal way. For our residents, we provide comfortable lifestyles and caring environments, with opportunities to improve wellness, fulfill lifelong wishes, and stay connected with friends and loved ones. And for those seeking help and information about senior living, we offer answers to their questions and solutions for meeting the unique and individual needs of each resident and their family.
With vision, commitment and keen attention to the details, Brookdale Senior Living has emerged as America s brand of choice for outstanding senior living. As testimony to their success, Brookdale Senior Living s communities consistently generate high resident satisfaction ratings, demonstrating the company s pride, commitment to quality, and service excellence.
| Headquarter | Brentwood, TN United States of America |
|---|---|
| Website | www.brookdale.com |
| Company Status | Public |
| Stock | BKD |
Brookdale Senior Living competitors include DIGNITY HEALTH, Acadia Healthcare, and Genesis Healthcare. Brookdale Senior Living ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Brookdale Senior Living compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Brookdale Senior Living has 5001 employees. 503 employees at Brookdale Senior Living have reviewed Brookdale Senior Living across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 503 Brookdale Senior Living employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Brookdale Senior Living are mostly dissatisfied with their total compensation at Brookdale Senior Living, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Brookdale Senior Living are not very pleased with their team. 503 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Brookdale Senior Living are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Brookdale Senior Living believe the environment at Brookdale Senior Living is negative. Most Participants believe the pace of work at Brookdale Senior Living is comfortably fast. About 66% of the employees at Brookdale Senior Living work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Brookdale Senior Living are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Brookdale Senior Living is that the company was somewhat prepared on their first day. Brookdale Senior Living employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Brookdale Senior Living 43% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Brookdale Senior Living's KPIs and OKRs is essential for its success. Out of 13 Brookdale Senior Living employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.
Brookdale Senior Living’s CEO Lucinda Baier started in this role in 2018. Lucinda’s approval rate is lower compared to CEOs at similar sized companies, putting Lucinda in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Nashville, TN. Lucinda Baier’s employees rank Brookdale Senior Living in the Bottom 45% for Professional Development, in the Bottom 25% for Environment, and in the Bottom 25% for Office Culture. Baier is generally unpopular with Brookdale Senior Living employees, but ranks especially low with employees with the company for 1 to 2 Years, and by employees with Over 10 Years experience and employees in the Operations department. However, employees with Entry Level experience have a slightly more favorable view of the CEO. When compared to Brookdale Senior Living’s competitors, Lucinda Baier ranks below DIGNITY HEALTH CEO Lloyd H. Dean.
The Brookdale Senior Living Executive Team is rated a “D” and led by CEO Lucinda Baier, Executive Vice President of Community Operations Mary Sue Patchett, and Executive VP & Chief Administrative Officer Bryan Richardson
Lucinda Baier CEO / President
Lucinda Baier serves as the CEO / President of Brookdale Senior Living.
Mary Sue Patchett Executive Vice President of Community Operations
Ms. Mary Sue Patchett had been an Executive Vice President of Community Operations at Brookdale Senior Living Inc. since... read more
Bryan Richardson Executive VP & Chief Administrative Officer
Mr. Bryan D. Richardson has been the Chief Administrative Officer of Brookdale Senior Living Inc. since January 2008 and... read more
Daniel A. Decker J.D. Executive Chairman
Mr. Daniel A. Decker, also known as Dan, J.D., serves as the President at CoastWood Senior Housing Partners which he... read more
Chad C. White Senior VP, General Counsel & Secretary
Mr. Chad C. White serves as Senior Vice President, General Counsel and Secretary at Brookdale Senior Living Inc. since... read more
Cedric T. Coco Executive VP & Chief People Officer
Mr. Cedric T. Coco has been Chief People Officer and Executive Vice President at Brookdale Senior Living Inc. since... read more
Dawn L. Kussow Chief Accounting Officer and Senior Vice President
Ms. Dawn L. Kussow has been Chief Accounting Officer and Senior Vice President of Brookdale Senior Living Inc. since... read more
George T. Hicks Executive Vice President of Finance & Treasurer
Mr. George T. Hicks has been an Executive Vice President of Finance at Brookdale Senior Living Inc. since July 2006 and... read more
Geri Krupp-Gordon SVP of Legal Operations & Chief Compliance Officer
Geri Krupp-Gordon serves as the SVP of Legal Operations & Chief Compliance Officer of Brookdale Senior Living.
How much do people at Brookdale Senior Living get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Brookdale Senior Living is $129,794, or $62 per hour, while the estimated median salary is $120,217, or $57 per hour.
At Brookdale Senior Living, the highest paid job is a Director of Sales at $230,510 annually and the lowest is a Receptionist at $39,071 annually. Average Brookdale Senior Living salaries by department include: Admin at $59,195, IT at $106,972, Customer Support at $65,895, and Product at $160,537. Half of Brookdale Senior Living salaries are above $120,217.
245 employees at Brookdale Senior Living rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 751 ratings) while 238 employees at Brookdale Senior Living rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 249 ratings).
Salaries contributed from Brookdale Senior Living employees include job titles like Director of Operations, Operations Manager, HR Manager, and Director of IT. Comparably data has a total of 2 salary records from Brookdale Senior Living employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $92k | $92k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $181k | $181k | 50th Percentile |
67th Percentile $241k | $241k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $305k | $305k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Brookdale Senior Living score the company 62/100 across various culture categories, placing Brookdale Senior Living in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Brookdale Senior Living across various culture dimensions.
We care about our employees, and strive to provide a culture where people feel valued.
Brookdale Senior Living's PTO and Vacation policy typically gives 10-15 days off a year with 12% of employees expected to be work free while out of office. Paid Time Off is Brookdale Senior Living's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Brookdale Senior Living's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Brookdale Senior Living applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Brookdale Senior Living has a total of 5001 employees
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 40% | |
|---|---|---|
Sales | 20% | |
Engineering | 10% | |
Operations | 10% | |
Admin | 10% | |
Other | 10% |
Candidates By Location
Albuquerque | 10% | |
|---|---|---|
Washington | 10% | |
Little Rock | 10% | |
San Francisco | 10% | |
Napa | 10% | |
Other | 50% |
Acquiring a position in Brookdale Senior Living's Internship Program is generally does not offer internships. Why intern at Brookdale Senior Living? Employees are not so happy at Brookdale Senior Living and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Brookdale Senior Living employees say they’re rarely bored at work. Additionally, 50% have developed close friendships with their co-workers.
Who is the CEO of Brookdale Senior Living?
Brookdale Senior Living CEO is Lucinda Baier, their score by employees is 56
What is Brookdale Senior Living eNPS?
The eNPS for Brookdale Senior Living is -28
What is Brookdale Senior Living revenue?
Brookdale Senior Living revenue is $4B
What is the salary for Technical Support in Brookdale Senior Living?
Technical Support average salary in the US is 65k
What are the salaries in the Communications in Brookdale Senior Living?
The average salaries for Communications in Brookdale Senior Living is 104k