
There was not much to it.
Hold everyone accountable and proper training for everyone
There is a struggle at the top that trickles down
One voice. One process for everyone to follow and be held accountable for
Go into the dealerships for a month not just a couple days. The break down is evident
I was top performer for 2021. Through tons on adversity. Given a salary but charged with chargebacks before you can make any money for the month. A jet eye mind trick!