25
eNPS Score
Q&A With Capital One Employees
Capital One is more than just a bank, and way more than just a job. Our goal of bringing ingenuity, simplicity, and humanity to banking has become an essential part of our associates’ day-to-day work. We bring together smart, curious people who thrive on collaboration to become powerful teams. If that sounds like you, read on and get your career started with us!
How employees describe working at Capital One
A welcoming environment with good colleagues.
Review from Product Dept
The people I deal with keep their word
Customer service. Both your customer service representative and her supervisor could not give me an answer to my inquiries.
Look at services from customer standpoint
Follow-up on customer requests. Have spoken with Cust Svce on 4 occasions over the past 4 months. Each time I was promised the information I requested within 4 weeks. Never happened. The last time I called the rep also promised a call back to provide progress. Still waiting.
What it's like to work at Capital One
- Capital One employees generally work 8.6 hrs a day
- Employees at Capital One report the work pace is comfortably fast
- On a typical day, employees at Capital One have 2 meetings
- 82% of Capital One employees look forward to interacting with their team every day
- Capital One employees most often take 20-30 paid vacation and sick days each year
- 75% of Capital One employees report they are happy with their work life balance
- Capital One employees typically get valuable feedback on how to improve at work Once a month
- 82% of Capital One employees call their work environment positive
Q&A With Capital One Employees
IDX: 50 TOT: 100
How much and how often do raises happen at Capital One?
once a year
What's the pay like for IT roles at Capital One?
lower than comparable companies
What's the vibe like in the IT dept at Capital One? How many hours are you working?
Draining and you burn out QUICKLEY. It's a dog eat dog environment in Chicago and easily 50+ hrs a week with little gratitude feom Sr. Directors.
How's the leadership on the Marketing team at Capital One?
The biggest flag when I’m interviewing candidates at Capital One is when they mention they’re looking for something “stable”. The leadership, like its talent and direct reports, are whip-smart and world-class former consultants/Fortune 100 alumni, so they set the bar high. Some of the best managers I’ve ever had have been here at Capital One, but there’s also an expectation that you also speak up (and back up) for what you want to do/focus on in your development. Of course there’s always the regular ol’ corporate politics the broader and higher up you go — but all in all, the leaders/managers here are some of the greatest I’ve had.
What's the vibe like in the Design dept at Capital One? How many hours are you working?
40
What's the vibe like in the Product dept at Capital One? How many hours are you working?
Lots of pressure constantly which may be different depending on what LOb you’re in. It used to be innovative - now is work work work and devs are complaining. 50-60hrs max, great flexibility to work from home, etc.
What's the pay like for Engineering roles at Capital One?
$165000/anum base for around 12 years' experience
What are the team outings like at Capital One?
Used to be nice when we had the budget
What kind of people succeed at Capital One?
Steering presentation skills
What part of Capital One's business is growing fastest? What part is having difficulties?
Credit card grows. Commercial probably has more problems.
How's the work life balance at Capital One?
Very good
What is most positive about the culture and environment at Capital One?
We actively support each other no matter what department we're in and encourage innovation! We're family!
What needs to change to make the company culture better at Capital One?
Remove unnecessary processes and bureaucracy, allow speed of business to increase.
Why do you feel undervalued and what would make you feel better about your compensation at Capital One?
Compensation would be fair if the current implementation of performance Management was gone. The system prefers meeting makers over makers.
What do your coworkers need to improve and how could you work together better at Capital One?
Many talented individuals, but don't work cohesively as a team at all times
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Who is the Vice President, Bank Claims and Fraud Operations
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Where can someone get a verification of employment
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Will I pass the background check with a misdemeaner DUI that is less than seven years ago? What company runs the background checks for Capital One?
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Does Capitol One use the targeted selection/behavioral interviewing process?
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What is the advantage of working in Capital One?
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Are performance reviews process really bad? Also how is job stability?
Curious about what work's like at Capital One?
Anonymously Ask Capital One Employees Any Question
Should I work at Capital One?
48% of Capital One employees would encourage their friends to become coworkers, whereas 29% are neutral and 23% would not recommend working at Capital One to their friends.
| 48% | Promoters |
|---|---|
| 29% | Passive |
| 23% | Detractors |
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Recently Asked Questions about working at Capital One
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