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I feel like some management can actually interact with the customers and acknowledge them when they're talking
What does the leadership team need to get better at?
They need to get better at communicating. When an associate complains about a manager to take it seriously.
Why do you feel undervalued and what would make you feel better about your compensation?
Yes I do I feel like the amount of work we do is equal to management especially when you're teaching them how to do their job
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