Carter's Employee Reviews
Out of 318 Carter's employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Carter's improve their work culture. The Product team, with 95% positive reviews, reports the best experience at Carter's compared to all other departments at the company. The Sales team offered the most constructive feedback, with 22% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very professional to the whole team and has great leadership skills
Cares about each member of team
Nothing. They are poor leaders and need to constantly bring in costly consulting teams to manage the company.
Honesty in communcating with employees
Our store managers do what they can but is constantly apologizing for the lack of hours. So during your 3-4 hour 1 day a week shift they want to work you like your 3 people because of 30-40 boxes of inventory being shipped and recieved daily that has to be put out on sales floor
Review from Sales Dept
What does the leadership team need to get better at?
Taking initiative, listening and communication
Hold each team member to the same standards, no matter what their position is. Treat all team members equally. When saying things make sure its correct the first time and dont switch things up just so it works better in there favor.
they just need a better store manager
Be truthfull and honest. Protect the emplyees and develope a real team relationship. At Carters the "team " is important and valuable only if it produces what the Distric Manager needs to keep her possition. She don't even visit the stores and is sarcastic. (Ga distric)
Compassion, empathy, communication, and understanding.
What is the best part about your compensation package?
Your pay is above minimum wage in Maryland but its doesnt add up when your not schedule any hours especially around the Holidays. PT jobs are suppose to help make things financially better not crimple you.. Do the CEO and President even care that the stores are hurting there associates
Review from Sales Dept
Salary and benfits and 401k
The health Insurance is good
Able to have insurance at a discount rate
Base salary is far above industry standard
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because even when our segment of the business over performs and has record breaking years we are not rewarded for those accomplishments despite the constant rhetoric that Carter’s is a merit based company and pays for performance. The leadership team however never misses a bonu
More money and a company that cares
Yes! The company doesnt hold true to its values
I feel like we put a lot into our work. The lacking hours we have dont help with the pay. Therefore, its forcing me to get a second job to support my family and i. That doesnt allow me to be flexible for carters. If i had better pay it would make up for what i was quoted at hire.
Better benefits, especially family and parental leave
What are some of the best things about your team?
My specific team is great and the people that actually make things happen at the company are generally great. The leadership team as a whole is toxic and show poor leadership qualities, putting themselves above the people the lead, constantly.
They're fun and helpful sometimes
Our live team meetings. Its personal, as a district i feel like everystore has an encouraging bond. It makes it better knowing were all there to help each other regardless the store.
There friendly, willingness to help you and have the same main concerns lack of hours
Review from Sales Dept
We all get along, like each other and help each other out.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
More meeting rooms and actual working space
They need to stop playing favorites and treat everyone the same.
They need to improve on learning skills in other departments and communicate better.
They form a group. Exclude others at every turn and treat you like your inferior. Then when you don't take it. They have a meeting about how you are the problem at the job.
Stop talking about each other , train everyone properly & treat everyone properly
What is most positive about the culture and environment at your company?
We know what we're all there. For. To give the best customer Experience.
The culture that we make for ourselves. Because the culture trickle down from LT is toxic and fake. Our department doesn’t participat
We all bond over how bad management is
The customers make your day especially all the little people
Review from Sales Dept
The employees and customers, but moral can be low because of the crappy pay.
Review from Sales Dept
What needs to change to make the company culture better?
Higher ups that know what it's like to work in a store
Change in leadership and fresh ideas
They need to follow the rules and stay true to what is said
Stricter rules and regulations. Constant check ins from Disrict managers. Ability to fire someone if they act horribly to other staff and customers. Instead of turning a blind eye
Training, a new manager with better attitude and genuines for the growth of her staff & not herself
What did you like most about the interview process?
What I like the Best about. My interview was that I felt comfortable. Had a great vibes.
The people that interviewed me were nice.
The manager at the time was okay
I was able ro feel comfortbale. any questions i had there was positive feedback. I liked how I fit into the company. I came in stronger than i thought.
Nothing in particular. Very standard
Review from Sales Dept
What would you improve about your company's interview process?
Drawn out and lengthy. Complicated
Actualy meet the person for the interview not over the phone and to stay true to what is said during the interview
Be nicer and don't try to intimidate the person they are interviewing
New managment team and find somebody serious
Review from Sales Dept
Get rid of assessment- it prevents quite a few candidates from completing application process.
What makes you most happy at work?
Love to help customers shop and give them the best customer rxperience so they will return.
Finishing my shift and leaving
Helping customers find the perfect outfit
Review from Sales Dept
Friendly employees and managers make days go fast.
Helping others when at work
Review from Sales Dept
What's going wrong and how can it be improved?
Leadership, leadership, leadership. LT is weak and they have constantly demonstrated that they have no concern to hear people out or make improvements, instead they would rather surround themselves with yes people.
Have people in the store that actualy know what they are doing
New management needs to be hired
The drama and the negativity. Just keep your mouth shut and stop talking about people!
I feel like some management can actually interact with the customers and acknowledge them when they're talking
What would you most like to see improved at your company?
More people working to help move costumer traffic.